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AiraWear – World’s First Massage Hoodie

Editor's Rating
4.9?
Discovered on 2016-06-13

AiraWear is an app-controlled massage jacket that allows you to enjoy a massage anywhere and anytime you want. You can now enjoy a massage while working in front of your computer, driving or even on the plane! AiraWear also has a real-time posture correction system that sends you “massage notifications” when you are in bad posture.

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Overview
Overview & Specs
Length :
75mm, 2.9 in
Width :
65mm, 2.5 in
Height :
30mm, 1.2 in
Weight :
1200g, 2.6lbs
Compatibility :
iOS 9, Android 4.3
Discovered on:
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Comments

49
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Comments
Kickstarter Comments (49)

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Russell Teoh
Review from Kickstarter
Hello, I have not received my product as you cannot deliver it without updating to my correct UK address. Please send me my refund and stop ignoring my emails.
nick.does.bags
Review from Kickstarter
I need help with my device haven't used it for some time I charged it up and now when I use it I don't see or feel any of the cushions inflating at all. The device connected fine and makes noise etc but when I took off the vest I can see none of the cushions inflating. What do I do???
Tejas Agarwal
Review from Kickstarter
I am continuously facing problem with Airawear Jacket. If I don't charge the battery it stops working. Last week I kept the jacket for charging but it didn't charged at all and on clicking the Reset button Red light blinked for few seconds and the jacket was dead again. I am highly disappointed, Also you need to provide support in your APP to stop and power off the jacket after use.
Team AiraWear
Review from Kickstarter
Hi Everybody, We are streamlining the support for AiraWear and will no longer be able to reply on multiple platforms (Kickstarter message, comments, etc). Please send ALL support requests to info@airawear.com. Thank you for your understanding and support. Best regards,
The AiraWear Team
Team AiraWear
Review from Kickstarter
@ana pardo sorry for the trouble, have sent you an email. @CB, @Brent, have emailed you @Joshua Akonom thank you for the feedback! We will keep it in mind for airawear 2.0.
CB
Review from Kickstarter
I would really like a replacement battery, please.
Brent Ragas
Review from Kickstarter
So I forgot I even backed a kickstarter and logged in for the first time in years tonight. I just entered my shipping info. When can I expect my vest to arrive?
Joshua Akonom
Review from Kickstarter
After using this for several weeks I give it a 7/10. My biggest gripe (which cost it two stars) is that the battery drains when turned off and not in use. I had a camera that did that as well. It's quite frustrating to have something dead, especially a massaging vest, when you need it the most. As a piece of clothing it makes no sense to leave it on the charger all the time, but if you don't it's dead every time you go to pick it up. Quite annoying. Lost a star because I do think there was a lost opportunity, like Nicholas stated, to add more massage points and really knock this out of the park. However, I still really enjoy the massage (in a painfully good way) and am happy with the kickstarter. I expect airawear 2.0 do be better though!
CB
Review from Kickstarter
I need a new battery ASAP, please.
Ana pardo
Review from Kickstarter
Hello, my vest is not deflating on the shoulders. How can I fix this?
Team AiraWear
Review from Kickstarter
Hi Mike, sorry for this late reply.
We can offer you the hoodie at the original rate of US$30 (you can check the perks to confirm). However I'm afraid it would be quite costly with the additional shipping cost (US$30 - 40 on top of the hoodie payment).
Mike Bettencourt
Review from Kickstarter
Checking back to see if the hoodie is still available separately, I thought I had ordered it and had not.
Team AiraWear
Review from Kickstarter
Hi Annie, sorry for the confusion, have PM'd you the video link.
Annie
Review from Kickstarter
Pls put a video up on how to put the electronics back. Mine is all folded. Spent an hour figuring it out and I cant.. don't think I ever wanna wash the vest again
Team AiraWear
Review from Kickstarter
@TechyBeemer, have PM'd with a link to DHL's delivery confirmation please check if someone received the parcel on your behalf.
TechyBeemer
Review from Kickstarter
Hi guys. I have not received mine. Ca you confirm the shipment? Thanks.
Team AiraWear
Review from Kickstarter
@RL, no problem, they can sign up for their own accounts and use the jacket from their own devices when you are not home. If you are all at home, you'll just need to make sure anyone who is not using the jacket disconnects from it or quits the app on their device - if they are connected to the jacket another person will not be able to connect to it.
RL
Review from Kickstarter
@Creator, thanks for your reply.
If i am not home, can my family register their own account for their own setting to the same AiraWear? Thanks
Team AiraWear
Review from Kickstarter
@RL, I'm afraid you cannot use the app without signing up. Location access is needed for the bluetooth connection for AiraWear, and you will need to take a photo of the QR code on the packaging to register your product in a future app update.
Jane Goh
Review from Kickstarter
@Andy Taylor : I bought two vests for US$225 (incl delivery), my mum (Female L size) did not like it. It is in perfect condition with box & everything. If your friends want to take over....
RL
Review from Kickstarter
How to use the app without sign up?
And why need to access my location and take a photo?
Team AiraWear
Review from Kickstarter
@Ernie, great to hear you're enjoying the massage :) Thanks for letting us know.
Team AiraWear
Review from Kickstarter
@CB, have sent you an email to clarify the issue.
Team AiraWear
Review from Kickstarter
@Calvin, I'm sorry for the trouble. To reconnect the jacket to the app, please:
1. Turn the bluetooth on your phone off
2. Switch off the AiraWear
3. Switch on the AiraWear
4. Turn the bluetooth on your phone on and try connecting again Please ensure that the jacket and phone are charged, and that location permission for the AiraWear app is turned on.
Ernie
Review from Kickstarter
I received the vest a few weeks ago and it is working well.
The massage is painfully good!
It is well worth the wait!
Thank you!
CB
Review from Kickstarter
1/2 batteries I received are not working. I have changed them out with the other, and I have one that works and one that does not. Both units operate, just not one battery.
Calvin
Review from Kickstarter
Application failed constantly on my sony z5.....
Any advice?
Can you try to repair that?
Always try to reconnect and failed :/
Annie
Review from Kickstarter
Never got the email. Will email you guys now!
Team AiraWear
Review from Kickstarter
@Nicholas Pires - thanks for the great feedback, we will keep that in mind for future versions of AiraWear. @Mila, have PM'd you, you parcel is at customs. @Annie, we are waiting on your reply for your measurements (please refer to our email dated 5th September) @JAG, sorry for the delay in getting back to you. I am confirming some details with our tech team and will get back to you by the end of tomorrow.
JAG
Review from Kickstarter
@creator we've exchanged a few emails regarding the defective vest that you sent me. It will not charge nor turn on despite trying to implement your suggestions as to how to fix the issue. Now is the time to resolve this properly by sending me a working replacement unit. Please advise when I should expect this. It should be very soon. Thank you.
Annie
Review from Kickstarter
@creator emailed you guys, any updates on exchange policy?
Mila Haziman Haji Lazim
Review from Kickstarter
Wheres mine?
nick.does.bags
Review from Kickstarter
@Airawear - Some additional feedback. After looking at the inside of the where you have the adjustment poppers I think you might have missed a trick here you could have lined the mid to lower back with these poppers at equal spacing which would have allowed proper pin point targeting. The default position of the pillows you could have then had those poppers in a white colour. Also I feel one area that is lacking in the shoulder massage is where the shoulders meet the neck that point is where I get the most pain/stress (after a long day sitting at the computer). I feel this is an area on the massaging that is lacking. Not something that could be added on as an upgrade later on considering you can remove the electronics? I think that's the beauty you could even release another vest with those popper adjustments later or even a zip inlay?
Team AiraWear
Review from Kickstarter
@Angela, I have PM'd you to get your measurements and get more details on the button issue. @Andy Taylor - it's awesome to hear your colleagues want one too. Unfortunately we're out of stock at the moment but if you send us their names and emails we can put them on the waitlist so they'll be notified once we start selling. @Nicholas Pires - great to hear about the improved shoulder massage :) We are looking into power optimization, for now please disconnect from AiraWear (or quit the app) when not using it. @Thomas Van Dyck, I'm sorry about the issue, have PM'd you to troubleshoot. @Eric Hammer, your order is at customs, have PM'd you.
Eric Hammer
Review from Kickstarter
Has everything shipped yet? I have not received anything yet.
Thomas Van Dyck
Review from Kickstarter
When working the massage the shoulder pads inflate but do not deflate. Not even when the vest is turned off. Any explanation?
nick.does.bags
Review from Kickstarter
@Airawear - I gave your suggestions a go tightening the straps and the massage was much better could feel strong grip on my shoulders! One question though noticed the battery discharges quite quickly when not in use is that common?
Andy Taylor
Review from Kickstarter
@Team Ariawear, I took my hoodie into the office today and ended up letting a few people have a go. They all want one, when will you start selling these?
Angela Gausman
Review from Kickstarter
Overall, I'm grateful to have finally received my airawear vest. My main issue is the sizing. They do not seem to be made for women AT ALL- namely the chest area. I can't zip my vest above the stomach, and the overall fit is rather awkward. 2nd, my button doesn't seem to work. I can only turn it on with the app. Not a big deal, but worth a note.
Team AiraWear
Review from Kickstarter
@ParaSitius, I'm sorry for the trouble For the connection to the app, please:
1. Turn the bluetooth on your phone off
2. Switch off the AiraWear
3. Switch on the AiraWear
4. Turn the bluetooth on your phone on and try connecting again Please let us know if the problem persists after following those steps, and your phone model and Android version as well. Thank you for your help.
Team AiraWear
Review from Kickstarter
@Erwin Choy Yap Gabrillo As mentioned in our private message to you, the AiraWear hoodie consists of the AiraWear Vest and a customized hoodie shell that can zip into the vest. The hoodie zips completely into the vest at the armholes and also in front. Detailed instructions can be found in this video: https://www.youtube.com/watch… The order you received - a massage vest and hoodie shell - is correct.
Team AiraWear
Review from Kickstarter
@Christine Keim, glad to hear the issue is resolved! Sorry for the trouble. @John William Hywel Roberts, there is a black sticker on the top side of the box that states the size of the vest. @Evelyn have PM'd you, and put you on our waitlist.
Team AiraWear
Review from Kickstarter
@Nicholas Pires, Thank you for the feedback! It could be that sitting slouched back loosens the vest, and leaning against a pillow does not provide enough counterforce to make up for that. For a stronger massage you can tighten the chest straps again after leaning back, and make sure to pull down the vest so it doesn't ride up before you start the massage. A high backed padded chair or other similar surface should give you a strong massage.
Erwin Choy Yap Gabrillo
Review from Kickstarter
How can I exchange my vest to hoodie, to which I originally bought. I have no use on the vest. I paid more on Hoodie but got the vest instead. Is there way to do this ?. You've mention over private message that it was your warehouse at fault but I have no use for this. Need a solution for this.
Evelyn Arifin
Review from Kickstarter
How can i buy another airawear jacket
John William Hywel Roberts
Review from Kickstarter
How do you tell which size is which without opening? If anyone knows
nick.does.bags
Review from Kickstarter
@Christine Keim - Unfortunately DHL are crooks every Kickstarter campaign I've had delivered with them always ends up in extra fees and hassle. Glad you got it sorted in the end though!
Christine Keim
Review from Kickstarter
For all who had troubles with dhl, I finally solved it. They didn't want to turn in my package for customs. I provided a screenshot for my pledge and the visa transaction pdf where the pledge was collected and dhl made trouble by saying the sreenshot needs an address on it since without it wasn't a proper receipt. After 4 days of emailing and calling, she finally said that she needs an email from the customs office addressed to them that they will process the package with the screenshot without address. Well after I emailed a customs officer with plea for help, i got my package within the day. They obviously charged me customs for the pledge amount, but i'm happy this is over. Charging now....
ParaSitius
Review from Kickstarter
Thanks for the quick response, much appreciated. I've been using my vest and find it really good, it is a nice snug fit and when seated in my high backed PC chair I can feel all the pads doing their job. The shoulder pads really do squeeze the muscles as well. My only complaint at the moment though is the bluetooth connection keeps dropping, I've reset the battery several times but the connection can last anything from a few seconds to about 15 minutes before it is gone. It's not an issue with my Android phone either as I wear a smartwatch all day and it never loses connection. The bluetooth on the vest does seem to be working though as I do see it in the app (when I use the forget option) but it just doesn't want to connect all the time. I wondering if the app itself is at fault here rather then the vest.