Take everything you need on your journey with the POLATAP Bluetooth Audio & Battery Traveler Kit. This intuitive modular system all connects magnetically and has everything in one compact shape. Inside the carrying case are a pair of ANC earphones, speaker, battery, cable kit, Bluetooth receiver, and a metal clip. With the Bluetooth receiver, you can make any wired headphones wireless. In addition, the ANC earphones offer an ergonomic fit and superior sound quality. The included Battery Hub features an impressive 6000mAh capacity to deliver turbocharging for your Lightning, Micro USB, USB-C devices. The powerful 3W Speaker Block also achieves 200 hours of playtime with the Battery Hub. Finally, the Cable Kit has built-in Lightning and Micro USB cables for the ultimate convenience. All of this stays neatly organized through the use of magnets inside the carrying case making it perfect for all of your travels.
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We've finished to send the confirmation email to all backers last week.
And we got the response from about 80% backers so far. So We will send the email again to those who do not have an answer. Most of the parts are going to be in one place early next week, and we'll do a full checking and test.
We will update the results and schedule next week. Thank you.
As we mentioned a few day ago, we dealt with it.
Please wait for the process to be done.
Thank you for your support so far.
That is why we all backed you in the first place, we believe you have some thing attractive and want to help you be successful. I think also that all the backers now that Kickstarter is not amazon, meaning your backing a company and idea to get started and not shopping for a product. Obviously we all would love to get our hands on the backed product as its a perk soon than later. I would think if you keep us up to date on your progress every two weeks or once at least once a month the complaining should stop. Keep on going.
You ordered All-In-One Kit including Wireless audio kit.
As we mentioned before, the housing of BT receiver in Wireless Audio Kit is changing to improve a mechanical issue. The previous BT is not fully compatible with the battery hub.
So that's why we can't send you it in advance. Please understand it.
Thank you.
We left a message.
Please check it.
Thank you.
but my order( wireless audio single)! i wait until now still not get anything ......is half year still cant get my wireless audio single?
As you know, this product has many parts (Battery hub, Speaker, Cable kit, BT receiver, ANC earphone, ans so on). Now the each parts are still under 1st or 2nd pre-production before mass production.
We need to wait some results and enhance the performance on every pre-production events. And we have to check the lead time for all semi conductor chips, ICs as well. We are a small company, so it's difficult to get enough chips and ICs on time. We're very sorry that we can't give you a clear answer in advance.
But, we estimate the delivery (All-In-One Traveler kit) starting date might be before the middle of July if there is no accident. Thank you.
can i know when are you start to shipping
We're still checking and updating the backer's information in advance for the future delivery.
The parts of All-In-One kit are still under 1st or 2nd pre-production before mass production.
We'll give you some updates and shipping information individually when the shipment starts.
Thank you.
Yes, we're still updating the backer's information.
Please reply to the previous confirmation mail with new address.
Thank you.
It's not ready yet. The parts of All-In-One kit are still under 1st or 2nd pre-production before mass production.
We'll give you some updates and shipping information when the shipment starts.
Thank you.
We didn't get any message from you in KickStarter.
We left a message about the defective product.
Thank you.
Sorry about that.
We left a message for exchanging the earphone.
Thank you.
Now we're checking for the information & Cable type selection up to the backer # (1 ~ 1900) via email.
It seems that we can get in touch with the rest of the backers in a week.
If there is no response from backer or backer's information is changed, we'll send email again to get the confirmation.
Thank you.
We got your confirmation before and updated your selection also.
We can't respond to all confirmation mail.
If there is no response from backer or backer's information is changed, we'll send email again to get the confirmation.
Thank you.
We sent the mail to you again.
Please check our mail in Spam mail box.
Thank you.
Now the backers in only France and Sweden didn't get it. Sorry about that.
Please wait more time.
Thank you.
Now we're checking for the information & Cable type selection up to the backer # (1 ~ 1600) via email.
It seems that we can get in touch with the rest of the backers by next week.
If there is no response or the information is changed, we'll send email again.
Thank you.
We started to check your information (Name/Phone#/Address) and the cable kit type selection from the front of the backer's number. It takes a long time to check & update one by one.
For your information, now we're checking up to the backer # (1 ~ 1300) via email.
We'll touch other numbers in 2 weeks. After sending out at the end of June or in July, we'll provide the tracking # if you ask it. Thank you.
Sorry about the late delivery and thank you very much for the comment.
We hope to have a good experience with our products.
Thank you.
We'll not provide any adapter or gender additionally. Sorry about that.
We'll cover it with Cable kit (L, M type) and we're not affordable and some backers worry seriously about losing a small thing.
Thank you.
We estimate the delivery (All-In-One Traveler kit) starting date might be at the end of June if there is no accident.
Thank you.
Yes, right.
You have only to reply the email from 'polatap via Kickstarter' (notification@kickstarter.com).
For your information, you can see the message after clicking 'view this message on Kickstarter' in the email.
Thank you.
We started to check final your information (Name/Phone#/Address) and the cable kit type selection from the front of the backer's number. It takes a long time to check & update one by one.
For your information, now we're checking up to the backer # (1 ~ 700) via email.
We'll touch other numbers in 2 weeks. Thank you.
Why is there no such combination?