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1 year 26 days ago
is their a phone number to order bfan?
1 year 23 days ago
does it have a remote?
1 year 21 days ago
Does the bfan have a remote or smart phone control options?
1 year 18 days ago
has anyone purchased this item and what was your experience with it. Also, does it offer any sort of return if I’m not satisfied?
1 year 16 days ago
Does it have a remote or do I have to get in and out the bed to operate
10 months 1 day ago
Do you ship to uk
9 months 12 days ago
very useful 😏 no answer to questions 😏
6 months 29 days ago
This is not legit! When I complained after paying for it 4 months ago and still waiting, my order got cancelled. I did NOT want it cancelled after waiting so long. They didnt want my NEGATIVITY. I don’t know what happened to the money I paid because I don’t have it! I don’t want other people to suff
Still did not receive my bfan so came to check in here. Now I see comments below about additional shipping costs. What is going on? I didn't receive any email like that and I really want my bfan. It is getting hot here in Switzerland!
Omg! I'm so in love with my Bed fan! I can't say enough good things about it!. Our bedroom gets hot and the Bed fan ia just the ticket! I'm so happy!!!
Joseph, Please contact me via email and we will resolve this. Kurt@bedfan.com Thank you
I finally received the fan. It is a lot noisier than I expected. I had ordered a green fan and received a white one. No big deal except that I paid extra for the green one. I sent and email the day I received the fan explaining the situation. It has been about 3 weeks now and still no response.
But I went months without updates on a fan that I received about 10 months after it was promised. I would never recommend this fan or company to anyone. At least anyone that I like
But I went months without updates on a fan that I received about 10 months after it was promised. I would never recommend this fan or company to anyone. At least anyone that I like
Kurt, what about Mexico? No email asking to update shipping cost nor any news.
Thanks for the update Kurt - reading more recent responses I'm deducing we'll hear something more concrete about shipping to AU in the next week. I look forward to that update.
Beaut, thanks for the update Kurt.
The bFan is NOT in retail stores and will most likely not go there, I have been down that road before and they want to pay you like it is all made in China. We can't afford to do that. We are shipping to fulfillment houses in the UK, AU, and Canada - so that we can get the shipments out. I will make a formal announcement when the agreements are completed this week and i have negotiated air freight with FedEx. Thank you all.
I didn’t receive an e-mail mentioning an extra shipping cost for international backers!! Just stopped by to check the comments on KS, because the last update I received was january. shocked by this news and no way I’m paying extra for this mistake on your part. The news that the product is already in retail in the US is not helping either. Please be clear in you communication. Are there bedfans being shipped to Europe or not?
Jose, Thank you sir. That is why I do this..
Finally got mine 3 days ago. Waited until today to give my opinion of the bed fan. Honestly, this thing really works. It took a little getting used to with the breeze hitting you from under the sheets but sleep has improved tremendously as you don’t wake up from heat build up. The unit is easy to assemble, has plenty of cable length and runs super quiet. I could have used it sooner but better late then never. Kurt you should take this to the Shark tank and find funding cause I’m sure it will take off. Good luck.
Hi Kurt, Assuming you are still working on International shipments based on previous replies; any timeline to expect to ship my unit to India? Thanks!
To date, we have shipped 3264 units, There are a lot of you that got two units or more. Thank you. The other ones are on the way..
Grant, "TechUser" we are working with the fulfillment house from Joey Crowd to try and get this to you as soon and as economically as possible. Sorry for the delay, but it is a process to actually build these units. We did not just import something from China ready to ship. We have to build them, injection molding an the entire completion. If you would like to get yours sooner, you can email me and i will show you the options. Kurt@bedfan.com
Kurt, as a 'very early backer' (#1277) on 28 March2017 I thought I'd have my unit by now (13 April 2018) - what a disappointment this pledge has been to date. I note that it has been one year (12 April 2017) since the project was declared 'successfully funded'. Please advise when my order will arrive. I have received NO personalised communication relating to my order and would have expected at least that courtesy as an investor/funder. I live in hope.
Rene, we took that off over a week ago. With regards to shipping, we are looking at other options for international, so just hang in there.
V, when I posted - he was offering 25% discount on the site, which ends out being less than you paid on Kickstarter :)
What an awesome product! No more arguing over the temperature at night! I have my own personal fan! I couldn't be more happy! Night sweats are a thing of the past! Any woman going through menopause should definitely own one! Color me ecstatic!! Thank you bFan!
I live in Canada and received your email about increased shipping rates. I followed the link and because I already paid $50 my total comes out as $0. Thing is, the shipping cost is $46.46. That's $3.54 overcharge. I know it's not much, but I would like that overage to go towards other backers that have to pay extra on their postage. I figure if enough of us do this we could help relieve the sting a little bit. If that is not possible I would like the overcharge returned to me.
I forgot about the customs charge to be added on to the $66.50 additional shipping to the UK. I backed this because as you were already an established company, I presumed you knew what you wre doing. Apparently I was wrong. I am thoroughly unimpressed by being forced to pay additional shipping because you didn't do your homework properly. Even if the product works as intended (and reading the comment, I am not convinced), this has left a very sour taste in my mouth and I doubt that I will ever back anyone on kickstarter again. Other products I've backed have had shipping issues (new creators not established companies) and they have swallowed the cost. Because it was their mistake and the honourable thing to do. It's astonishing that you didn't realize that your product's weight and size meant that it didn't fit the standard shipping costs.
Like Matt, I now find myself in the unfortunate position of being expected to pay a postal fee that is vastly more than projected, which, with customs fees on top, will make the fan far too expensive. Instead of $28, it’s now $98!
I’m sorry, Kurt, but I’ll have to request a refund.
I’m sorry, Kurt, but I’ll have to request a refund.
Email sent and awaiting your reply.
Like many I am not impressed with how this have been delt with and at this point is classed as fraud in my eyes. Based on the time it has taken to get to this point you should be reimbursing us for waiting so long. You cannot advertise it at an overall price then demand at the last minute that we got to pay an extra **** amount to receive the item, you can request and that would be down to each backer to say yes/no but demanding that one pay or your not getting your item is fraud and you need to deal with this matter quickly and professionally to avoid anymore upset. I for one am not willing to pay an extra $98 towards the shipping cost for reasons in my email and certainly will not be held ransom by yourself or any other company that I deal with. As stated in my email I do expect a full refund of and money's I have paid including shipping or the release of the item I have paid for. Regards
Kieron
Like many I am not impressed with how this have been delt with and at this point is classed as fraud in my eyes. Based on the time it has taken to get to this point you should be reimbursing us for waiting so long. You cannot advertise it at an overall price then demand at the last minute that we got to pay an extra **** amount to receive the item, you can request and that would be down to each backer to say yes/no but demanding that one pay or your not getting your item is fraud and you need to deal with this matter quickly and professionally to avoid anymore upset. I for one am not willing to pay an extra $98 towards the shipping cost for reasons in my email and certainly will not be held ransom by yourself or any other company that I deal with. As stated in my email I do expect a full refund of and money's I have paid including shipping or the release of the item I have paid for. Regards
Kieron
Not impressed to find you selling this without supplying it to your backers before putting it on general sale.without your backers you would not have a product to sell. Honour your agreements with all backers. If you could not guarantee shipping costs, you should not have included them in estimated cost.
I have tried to reply to your email but cant. So I'm forced to notify my displeasure here on the forum. As you are selling publicly, expect claims being brought against your company for failure to deliver.
I have tried to reply to your email but cant. So I'm forced to notify my displeasure here on the forum. As you are selling publicly, expect claims being brought against your company for failure to deliver.
Agreed. This never ceases to amaze me.
Forget the refund. You have used my money to make the product and I expect delivery of the item I paid for at the agreed cost. Anything else is a breach of our agreement and I will take the matter further. I believe I was deliberately miss led to help you get your funding. 😕
Please refund my money I can not justify cost of $98 shipping to UK. That's the nearly doubled the cost of the project.
NOT WHAT I AGREED TO SIGN UP FOR.
NOT WHAT I AGREED TO SIGN UP FOR.
I didn’t received any mail regarding additional shipping cost to Mexico, be fair and finish this as soon as possible please.
The Shipping question, I get it, but unlike many projects on kickstarter that can figure the shipping on a flat rate,(which Kickstarter is setup for) the bFan ended up having a box size that is beyond the flat rate scheme. We tried to estimate the shipping based on our previous version but that was still off. For those that are being asked to help out with the actual shipping i can see your side but i hope you can see ours as well. We are not trying to do anything but be fair about this. I wish this could fit in a USPS flat rate box but it cant. For those that have updated their shipping, yours will be going out in the next day or two. Thank you for your understanding. You will love your fan! GREEN, yes we are still working on the green as mentioned in several posting here. The issue is with the color and the fact that we have to use a high flow high temperature plastic to fill the molds properly. Currently at this time we do not have a plastic that will do this and keep the color right. We will keep working on this and update all the green backers when we have solved the issue. We will then send you a green one, until then please enjoy the white one.
I too am not down with an extra $48 to ship - I would not have ordered if it had this high of shipping at the start. Classic bait and switch I’d say. Please refund. You should have either done due diligence on shipping costs or said they would be calculated later and paid at the end of the campaign.
Hey Kurt, I got the email for shipping. Can I just get a refund somehow? I'm not really down for paying $43 cdn more to have it shipped (with the discount code). Kind of a bummer waiting just shy of a year.
Like Bryan below, I pledged for a green bfan but got a white one. I totally understand the having issues with the plastic and molds, but what does that mean for those of us who pledged a higher amount for the green one?
Bryan, the molds require a high temp high flow plastic that we are having issues with finding a working color. We are still looking at other sources. Mark, we are about to start international shipping, you will receive an email regarding that soon.
Did I miss a update? Did Kickstarter green not get made? Because I just got a normal white.
Hi
Just wondering what the update is for International shipping to Australia for backers?
Mark
Just wondering what the update is for International shipping to Australia for backers?
Mark
Ashlee, we will get that right out to you.
Jonathan, check email.
Jonathan, check email.
Hey,
Finally unboxed my fan to use, but we can’t use it as there is no way to plug it in. There’s no cords. Could we get some help, it hit almost 100 today in So Ca.
Finally unboxed my fan to use, but we can’t use it as there is no way to plug it in. There’s no cords. Could we get some help, it hit almost 100 today in So Ca.
Hi Kurt! Love my bed fan. One issue though. At low speeds there’s a high/er pitched click as it turns. It’s getting worse. I had to stop using it because it was too loud or I’d have to turn it on too high for the noise to stop. Jonathan.rojas@me.com
Hi Kurt.
I m writing here AGAIN hoping to have a reply, I m in Hong Kong, when you think the package will arrive? Feeling little bit frustrated, no new updates, maybe I will have to move in 2 months and I m afraid that the package will not come in time. Can you please let me know anything? My email is francescaverona84@yahoo.it
Thanks
I m writing here AGAIN hoping to have a reply, I m in Hong Kong, when you think the package will arrive? Feeling little bit frustrated, no new updates, maybe I will have to move in 2 months and I m afraid that the package will not come in time. Can you please let me know anything? My email is francescaverona84@yahoo.it
Thanks
Hi Kurt,
I’ve received my bfan! My wife isn’t too happy about it. I’m wondering if there are any people out there that may want my unused bfan, otherwise it’ll go unused. Let me know Garrett
I’ve received my bfan! My wife isn’t too happy about it. I’m wondering if there are any people out there that may want my unused bfan, otherwise it’ll go unused. Let me know Garrett
Wish you would hurry up, patients is running thin now.
Ben, international shipments are about to start
Hi Kurt,
haven't received mine either, can you help ?
haven't received mine either, can you help ?
Paul, check your email, yours is shipping today. Tracking number is 780357737250
Backer 688 still did not receive my fan.
Did you check the right version Rene? I paid $131 on Kickstarter and it’s being sold for $149 for the new version on the website. So that’s not more https://bedfans-usa.com/products/the-bfan The old version is different I got my bedfan. Trying to decide the right setting to use it so my feet aren’t cold but my back won’t be too hot sleeping on my back
I find it a little bit funny, that he is now selling the device on his website cheaper than what some people paid for it here on Kickstarter :D
Hello,
I have not received my fan..., can you give me an idea as to when I can expect it?
I have not received my fan..., can you give me an idea as to when I can expect it?
Hello Kurt
Can you please tell me when we from Europe can expect our fans?
Can you please tell me when we from Europe can expect our fans?
Still waiting patiently. Kurt, can you provide an estimated date of delivery please?
Michael, if you are having issues just email me and we will take care of it. The cord that goes to the fan is about 14 feet long and the only time anyone has issues is if they dont uncoil the cord. I can assure you there is enough cord there when setup properly. Just drop me an email and we will take care of the "noise" issue, it is not supposed to make any noise and if it is, there is an issue that we will fix. Kurt@bedfan.com
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View ProductOverview & Specs
Categories :
Adjustable Height :
19 – 37 Inches
Color :
White
Features :
Cool Air, Height Adjustable, Energy Saving
Discovered on :
04/05/17
Gadget Flow, © 2018
Office Address: 405 RXR Plaza, Uniondale, 11556, New York, USA +1 (315) 401-4173
bFan Air Cooling Bed Fan
$75 USD USD 75Fall asleep to the perfect temperature with the bFan® Air Cooling Bed Fan. This device is specifically designed to work with beds from 19 to 37 inches tall. The bFan® directs the airflow to move hot air from your body and out of your bed and replacing it cooling bed sheets. This method of airflow helps to combat temperature swings and sweating while you sleep. The bFan® stabilizes your temperature which helps you achieve a deeper and more relaxed sleep. Of course, better sleep leads to a variety of benefits for your everyday life. In addition, it has a height adjustable design to suit a variety of bed heights. You can also place the bFan® cooling system anywhere along the bed that is convenient. The bFan® also conserves energy as you can turn off the air conditioner.