Give your children freedom while you keep an eye on them with dokiWatch, the most advanced smartwatch for kids. Designed for kids aged 6 to 12 years old, this clever smartwatch is the first for kids to use 3G. With this 3G technology, your child can video call, voice call, and even message you from anywhere. Additionally, the dokiWatch is also equipped with location tracking capabilities for emergencies. The dokiWatch keeps your family connected wherever you go without giving your child too much access like from a smartphone. Using the app, you an even set zones and be alerted if your child wanders off. The built in dokiPet encourages your child to stay active. Keep your family connected and safe with dokiWatch.
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The technology on these are great, the customer service is an absolute joke
I bought the watch after reading on their website that it was compatible wit ATT. After two weeks and multiple visits to ATT/contact with Doki, it apparently is not compatible with ATT due to changes in ATT's network. I cannot get a refund and they recommend buying a pay as you go plan from ting
h! just got the watch for my 8yr old. he loves it!disclaimer: i'm in Hong Kong where the company is based so the customer service has been great & they delivered it to my door. the cellular system is different here so for what it's worth we had no problems setting up & we love the watch!
I'm extremely disappointed with the Doki watch which I bought for my son. It often struggles to connect to the network for hours in order to track him, and has on one occasion placed him in entirely the wrong location. I have tried to contact the company about it twice but have had no response.
The watch I was sent never worked. Doki promised a refund on January 20, last communication with them was March 7, still no refund. Here it is May 15 and still no refund or replies from Doki. I would not recommend this product or company to anyone.
The watch I was sent never worked. Doki promised a refund on January 20, last communication with them was March 7, still no refund. Here it is May 2 and still no refund or replies from Doki. Last message was they were having difficulty doing the refund through PayPal. Very dissapointed.
I am super upset about my purchase.I bought 2 Doki watches for my sons Christmas presents and one of them didn't work.We sent them back and the watch came back "fixed" on 22 FebruaryThe "fixed" watch does not read the SIM card, the same SIM cart that his brothers watch does read.
Anyone who is thinking about buying this.... DON'T!! I've had the watch for about a month now (after waiting 8 months) and it has been a paper weight. It has connected to the network twice (out of about 10+ times) after I unscrew and take out and put back the SIM card . However, it does not reconnect after the phone dies or needs to be powered down. It just searches and searches until it dies. I've sent multiple emails to the company over the past MONTH and have only gotten generic replies. The phone number listed for the company has an extra digit and is invalid! Save the hassle and just get something from a well established company with less bells and whistles.
I have pre-ordered two Doki Watches on March 2016. Still did not receive them!Casper Chien and company keep ignoring my emails.People should be aware apparently, they DON'T think that it is important to fulfill all the orders. Apparently, they think that it's ok to ignore their customers.
Dear Ashley,Have you tested this watch? I don't think you have.I received the Doki watch today in the US (Nov 28, 2016).I followed the instructions to get it working.Two big problems:1) There is no QR code anywhere to be found and I can't get the iPhone app to work without this QR code.2) I have a pre-paid SIM from H2O. I cannot get past the "locating network" screen on the watch.At this moment I'm beyond disappointed with this watch.After emailing the support email contact I get the following reply:Due to the high volume of emails, we will respond within 5-7 days. We apologize for the delay in response. Thank you for your understanding and support. This is absolute garbage. $180 into the trash can.