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Fret Zeppelin LED Guitar Display

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Fret Zeppelin LED Guitar Display

Learning the strings just got easy with the Fret Zeppelin LED Guitar Display. Effortlessly attaching to your guitar, this device lights up to show you where to place your fingers. Whether you’re a total newbie or you know your way around the axe, this device will improve your ability. The full spectrum LED system also has different levels so it can help you improve each step of the way. This will help you learn and memorize your chords with ease. In addition, Fret Zeppelin can teach you to complete quicker transitions so you can play even faster. The Fret Zeppelin system remains compact to not get in the way. In fact, it’s less than half the height of your frets. It works with virtually any guitar, acoustic or electric. Finally, it pairs with an app so you can tune your guitar, visualize the chords, learn tabs, and even freestyle.

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Edge Tech Labs

Review from Kickstarter

@Phoenix Down Recording - we're sorry to hear that! Are you emailing support@FretZealot.com? We respond quickly through that email channel. Your issue is very likely where the cable connects to the control box and is thankfully and easy fix. Our cable manufacturer made an unauthorized change and caused some cases where the cable isn't actually making contact inside the control box (hence the perceived sensitivity). Shoot us an email and we'll get you a replacement ASAP! We want you to be able to get back to playing songs :-).

Phoenix Down Recording

Review from Kickstarter

My Fret Zealot Worked For about a day before kicking the bed. Now it only works .001% as you have to get just the right angle and its fragile. When it worked it was amazing. Having trouble contacting Customer Support. Can't Wait to get a fix though. the song feature is just so cool. lots of potential here.

Edge Tech Labs

Review from Kickstarter

The latest update is out! The bass version is off to a great start! https://www.kickstarter.com/projects/edgetechlabs/fret-zeppelin-play-guitar-in-60-seconds/posts/2177492

Edge Tech Labs

Review from Kickstarter

@Tony Enns - that doesn't make sense. There's a simple solution here. Can you please email support@FretZealot.com with pictures so we can help you out? The perfect fit will be on guitars with a 24.75" scale length (common with Gibson and Epiphone), but no LED will go on top of a fret unless you have a scale length greater than 25.5"

Tony Enns

Review from Kickstarter

I finally opened the box- very nicely packaged. I fitted the unit on the neck, dry and pealed the tape only to find out it really didn't fit next to each fret, some were right in the middle of the frets. I tried over 8 guitars, Fender, Squier, Epiphone, EVH, Ibanez acoustic and electrics and more brands. (I sell guitars) not one guitar fit. Now it will go into the garbage as it will not stick anymore, a waste. what guitar was this made for?

Edge Tech Labs

Review from Kickstarter

@Kaina - very soon! We're just testing the public uploader now. There's a great deal of work being done to make sure songs get versioned correctly :-). In the meantime, if your file is for an existing song, please email support@FretZealot.com and we'll make it a priority to get it uploaded!

Kaina

Review from Kickstarter

Great update.
Will we be able to use our own guitar pro file ?

Edge Tech Labs

Review from Kickstarter

Latest update is out! Get ready for a BASS GUITAR version of Fret Zealot!
https://www.kickstarter.com/projects/edgetechlabs/fret-zeppelin-play-guitar-in-60-seconds/posts/2171397

Edge Tech Labs

Review from Kickstarter

@Thomas - We can send you a CE certification PDF via email if you email us at support@FretZealot.com, but that shouldn't be necessary. CE certification is printed on the package, as is Bluetooth (which we've registered with the Bluetoogh SIG). Fret Zealot does not use WiFi, so that's no an issue. For the Bluetooth wireless transmission, though, we registered with the FCC. The FCC ID is printed on the control box between the two screw holes.

Thomas

Review from Kickstarter

The parcel is stuck at Airport customs since last week.
As it takes longer as normal I exoect there is something missing. An invoice or docunents. Just in preperation: Can you share CE certification and if somewhere stated that Wifi or Bluetooth used I need also accaptance of the Bundesnetzagentur (German Goverment for communicstion) Thx

Thomas

Review from Kickstarter

Got my shipping and tracking information today.
Can't wait to have it in my hands.

Edge Tech Labs

Review from Kickstarter

@Grayson King - great to hear and thank you for your ongoing support and feedback :-) More inventory has arrived! Any and all remaining orders have either shipped or will ship out on Monday. There are a tiny handful of orders with shipping address errors, but we have likely already contacted you about that if you're one of those few :-).

Grayson King

Review from Kickstarter

My replacement works well, I’m still getting the spine peeling away, but the fret sections are fine I’m worried the stickiness won’t last long if it’s always exposed to air along the spine section though Already contacted support, gave some feedback on the app too but wanted to comment here cos I’ve found this team really deals with the issues and takes your satisfaction as paramount and I respect this massively ( ར ₹, ཬ )

Edge Tech Labs

Review from Kickstarter

Latest update is out! All good news and more inventory is in the air on its way to us :-) https://www.kickstarter.com/projects/edgetechlabs/fret-zeppelin-play-guitar-in-60-seconds/posts/2146996

Edge Tech Labs

Review from Kickstarter

@Joe MIchelli - we're still on track according to our last update :-). Next inventory batch leaves our factory on Saturday and then ships to you as soon as it gets to our offices in the USA! We're close!

Joe MIchelli

Review from Kickstarter

Hi still waiting for my fretzealot (backer 456). What information do you need from me so we can finalize this?

Edge Tech Labs

Review from Kickstarter

@Andreas - make sure you send an email to support@FretZealot.com so our team can help you out :-). The latest updates also talk about our next inventory arrival at the end of this month. @Brent - thank you for your patience and we're super glad you're excited!

Andreas

Review from Kickstarter

Hi, i haven't got any shipping mail or tracking number. When will my Fred Zealot be shipped?
My backer number: 1.352
I answered the phone number request on january 3, 2018.
Please let me know when i can expect it.
Thanks

Brent

Review from Kickstarter

@creators - sooooo looking forward to learning to play guitar using Fret Zealot. Matching it up with a Joyo Dualklonz amp.....*drool*......working on my playlist of songs to learn, like Personal Jesus which I'm listening to right now. Thank you, thank you, thank you! (I'm one of the lucky 80 shipping at the end of the month)
Cheers,
Brent

Edge Tech Labs

Review from Kickstarter

Mapkoz - did you charge your battery prior to turning it on? Please email support@FretZealot.com and we'll help you out :-)

Mapkoz

Review from Kickstarter

Hello I installed my fret zealot today and nothing lights up anywhere. It is connected to the app and whatever I choose on the app no led is turning on on the fretboard.
Kindly let me know what I should do here.

Edge Tech Labs

Review from Kickstarter

@Brent - great! Our team will check and get back to you shortly :-) @Lou Skunt - please email support@FretZealot.com and our team will respond within a day or two :-)

Lou Skunt

Review from Kickstarter

Hi. I need to contact you. I cannot through the Kickstarter app for some reason. I have a problem with the LED replacement board you sent me. Please advise on best way to get a hold of you. Thank you

Brent

Review from Kickstarter

@Creator - I've emailed support. :) Cheers,
Brent

Brent

Review from Kickstarter

@Creators - Hey guys, I have not yet received my Fret zealot. Am I one of the 80? Cheers, Brent

Edge Tech Labs

Review from Kickstarter

@Michael Reinbold - it looks like we're missing your phone number. Can you please send your phone number to support@FretZealot.com? Then we will ship your Fret Zealot ASAP :-)

Michael Reinbold

Review from Kickstarter

I haven't received mine yet. Amy informations?

Edge Tech Labs

Review from Kickstarter

@Dominik Seror - we're sorry to hear you broke your LED strip! Please email support@FretZealot.com and we can figure out the best way to get you a new one :-)

Dominik Seror

Review from Kickstarter

Hello. Zealot Team. I am a very das about the Quality of the Product. I tried to install the zealot and it broke in middle. Where can i get a new One? :-(

Edge Tech Labs

Review from Kickstarter

Video Lessons are now available! Check out the latest news in the new update here: https://www.kickstarter.com/projects/edgetechlabs/fret-zeppelin-play-guitar-in-60-seconds/posts/2129325

Thomas

Review from Kickstarter

FretZealot team
Thanks I got your email
Delivery delayed for me till end of March. I can live with that as I pledged for the early bird which should arrive last year. Can you please compose an update with the news you sent to me and can you give in that update an overview how many % of each pledge level is shipped. Im supries whom of us has recieved their pledge and where the more than 1000 units where sent. One last point
You have time till Thursday end of your business day
Why that? I do expect open an honest in timly manner communication.

Edge Tech Labs

Review from Kickstarter

@Thomas - thousands of people have received their Fret Zealots. We just emailed you a few minutes ago with the latest news from the latest production run, so we're surprised that you posted this comment after we took the time to send you a genuine message with specific details. We understand you're upset, but please don't spread false information. As per the regular updates, we're incredibly frustrated that we can't get enough inventory to keep up with orders. Please read the updates section to see more details.

Thomas

Review from Kickstarter

This product doesn't exist. That's why no one has received it. It's a scam.

Edge Tech Labs

Review from Kickstarter

@Thomas - happy to take a look! If you email support@FretZealot.com our team will look at your information and let you know exactly what the status of your order is :-)

Thomas

Review from Kickstarter

Should I assume from the post below, that we all should have recieved our pledge?
If thats the case I did not recieve my pledge.
Can you clarify please

Edge Tech Labs

Review from Kickstarter

@Dominik Seror - someone from our support team will contact you shortly after looking at your tracking number :-)

Dominik Seror

Review from Kickstarter

I didnt receive anything yet:-(

Edge Tech Labs

Review from Kickstarter

@Anderson Volcov Pereira Marques - great :-)

Anderson Volcov Pereira Marques

Review from Kickstarter

I read the message below, thank you for the reply.. will be waiting for the tracking number

Anderson Volcov Pereira Marques

Review from Kickstarter

I’ve send some emails long time ago with infos and worried, never receive any feedback. Never happened. I did not receive any product and frustration is huge. I hope this change

Edge Tech Labs

Review from Kickstarter

@Nicolas - we actually don't have any record of you contracting us, so we're sorry about unintentionally not responding! We always respond with a business day or two. Someone will message you via the Kickstarter platform today :-) As for updates, they have been regular in the updates section. Please check out that section to see pictures and specific dates for shipping (now) and app related updates.

Nicolas

Review from Kickstarter

I was a backer and haven't received my product yet. I've also not received any updates on the situation, bar vague group updates here. I've had no assurances that I will be receiving the product. I've emailed support@FretZealot.com twice with no response. I would like to personally known when I'm receiving the product. Your customer service seems to have delays judging by the other comments here. Sort it out.

Edge Tech Labs

Review from Kickstarter

Latest update is out! Everything is shipping NOW! https://www.kickstarter.com/projects/edgetechlabs/fret-zeppelin-play-guitar-in-60-seconds/posts/2113945

Edge Tech Labs

Review from Kickstarter

@Anderson Volcov Pereira Marques - inventory has finally arrived! We're writing the updates now :-). Any remaining orders or late survey responses will ship this week!

Anderson Volcov Pereira Marques

Review from Kickstarter

Did not receive any feedback of my product, I hope all info with me is ok and hope it ships it in some days..

Edge Tech Labs

Review from Kickstarter

@Josef - yep! Send us an email to support@FretZealot.com with a picture and we'll get you some solutions :-)

Josef

Review from Kickstarter

Hello Fret Zealot. Well I have the same issue as some with the glued part becoming undone. Is there anything you can do?

Edge Tech Labs

Review from Kickstarter

@kelly - yep no problem. It was our mistake sending it early, so we'll send you a replacement. We've received your support ticket through support@FretZealot.com and will respond shortly there :-). @Mark - sorry for the delay on that. One of our customer service agents had a question for the hardware team before they responded. We've now since updated our policy to at least let you know that we're checking on something while you wait :-)

kelly

Review from Kickstarter

Hi there.
i m from newzealand. and i have already left a message saying i was oversea when you start shipping . any way you still shipped it . and i wasnt able to go online because of the vpn reason. i just recently got back and dhl told me they have already destroy the parcel because your company told them to do it so .

Mark

Review from Kickstarter

I filled out the form on your website & received an auto reply from support@fretzealot.zendesk.com immediately. This was on 1/23 at 5:24 pm. I can send it again if that will help move things along.

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Fret Zeppelin LED Guitar Display

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