Hi Dana! We estimate delivery in July as of now. We are posting a great update this Friday showing exactly where HiLashes is at and in detail what is happening in production! So be sure to keep a lookout :D Hi Belinda!, As of now we estimate delivery in July. We understand "estimates" can be annoying and we wish we had an exact date at this stage to give. The reason we say "estimate" is because we are developing a new product which can include unexpected surprises which can cause delays but if everything goes as it is right now we will begin shipping in July. Please be sure to read our upcoming update this Friday to know what stages we are at in manufacturing HiLashes :D Hey Mimi! Our next update is coming up on Friday, which will contain a whole months worth of details showing exactly where HiLashes is at! We are extremelyyyyy close to delivering to you. A LOT closer than we were when we posted our last update which is great news. All details will be in the upcoming update so please be sure to keep a lookout for it :) Hi Martina! You will receive Hilashes earlier than September that is for sure. As soon as we finalize manufacturing we have a warehouse that will be able to help us fulfill and ship orders very quickly. Even if manufacturing is finished in late July, you will have HiLashes in August :) Hi Maria! The next update is coming this Friday with a whole month worth of work we have done since our last update which we are very excited to share with you, please be sure to read it :) Hi Cameron!, We are very sorry we haven't updated as frequently, we have been putting all our focus into doing as much work as possible to manufacture HiLashes as fast as we can and creating updates which are extremely informative. You will love our next update so please be sure to read it. Coming this Friday! look forward to reading your response on our upcoming update, Cameron :) Yes, as you said, it is very hard to keep on a schedule when developing a new product at first but thankfully we are not too far off.. we are very, very close to completion you will see in the next update :) Hi Sara! Thank you so much for announcing when our next update is in your comment. You beat us to it hehe! We are so excited to share with you where HiLashes is at in the upcoming update 🙌🏻Look forward to hearing your opinions in the comments on our update Sara! We love that you are dedicated to the development of Hilashes :)

She’s going to update us this Friday guys! I’m so psyched and ready to see what the newest update will say. ❤️ I am DYING for my HiLashes, I have failed at applying falsies forever now, I’m praying these are the answer to my prayers. 😭🙌🏻❤️

Hi Lovely Helen, Just checking in to find out the status of our magnetic eyelashes... a bit disappointed to have not heard anything in June, although I do know that things hardly ever move to schedule. Please, can you share status? I'm so excited - as I know all of us are - to begin using this amazing product... Thank you so much, look forward to hearing from you!

Hi Helen, can you give us backers an update, please? We are so looking forward to it (how’s going manufacturing etc). Best wishes

Hello, If the manufacturing is finished in july you will start delivering july-august? So i will receive mine...september instead of may right?

Greetings,
It's been about a month since we had an update. Any additional news on production and packaging? Would you be able to confirm we're still on schedule to receive HiLashes late Jule/early July per last post?
Thanks

Hi Helen, what is the estimated time you will be shipping the lashes?

Hi Helen, I’m super excited about getting my hilashes soon. Do you guys have any estimated time for sending the first batches? Thanks!

Hi Barbara, Thank you for your wonderful comment you are too sweet :) We appreciate having you a part of the HiLashes Family! Hi Sara, Youre welcome <3 Hi Kang, Please check our recent update on the short delays in delivery :) Rest assured we are working our hardest to bring HiLashes to your doorstep Hi Anri, Late June or July is what we are aiming for :)

Hi, Helen! So the realistic timeline for the HiLashes to be shipped is early June - end of July?

I haven't received the product yet. May I have your invoice number?

Wonderful, thank you so much for the response Helen! ❤️

Thank you for your candor, for your transparency, and for your dedication to making a fabulous product. All of these things are working together to make an *exceptional* customer experience. Something I counsel my clients on every day!!

Hey Ashley, please send me your new address via messages on kickstarter and I will happily update it for you :) Hey Sara, we will be charging for extras closer to delivery which will be late June - early July. You will receive an update about a week before we charge you :)

Hey can anyone tell me what day we’re being charged for the extras we added? I really need to know in advance so I can make sure the draft doesn’t screw up my account.

I need to update my address. I've moved since backing this project.

Hi, Anri! sorry I missed your comment and responded asking you to check out the update, silly me!. Thank you so much for your understanding and appreciating our updates. You have been such a great supporter and communicator :)

Hi Anri! Yes, you will receive a tracking number when we ship. We have just posted an update for you. Wow, you read our minds about the video idea.. we have also included that in our update! :) Hi Imee!, you will need to complete the survey. The survey was sent to your email by backerkit. If you can't find the link for it, simply visit this link https://hilashes.backerkit.com/ type in your email address and the email for the survey will be resent to you. Then when you receive the email click the link and proceed until it allows you to confirm your order and enter your shipping address :)

Hi, Helen! Thanks for the update. Disappointed? Sure but I'd rather wait for a few more weeks to receive an "almost" perfect product. Rest assured that this is not the first campaign that misses the shipment date. In fact, I've still been waiting for several campaigns to arrive from last year. The important thing is to keep your backers updated. Best of luck on the production!

Just curious, where do I add my delivery address? Although I do understand it’ll take awhile more till it’s ready to be shipped

@Helen - will you send us a tracking number of the shipment? Thanks.

@Helen - can't wait to see the next update. Wondering whether you'll also provide a video on how to put on the HiLashes

Hi Sara!, HiLashes has a curved band which doesn't need to be placed on a curved plastic like normal falsies, this is because they will be placed on a magnetized lid which is designed to keep your lashes curved in shape when it sticks to the lid. A mirror will not be included as there is no space for it with our current packaging design. Also, we fixed all errors of shipping on the survey so there will be no charges. We won’t be charging for add-ons until right before we deliver to you :)

 Hi Anri!, we will be doing another update shortly with all the details of expected delivery dates as well as the survey lockdown date. We plan to finalize manufacturing very shortly and we will be including the expected date of delivery in our next update (we are not too far off our promise of May, so you won’t be waiting too much longer). Surveys will not be locked down until right before we begin to ship. Also, thank you for your feedback on the packaging so glad to know you like and appreciate our work. The next update will have photos of HiLashes on the lid with the applicator and a demonstration video :) 

Hi Maria! Our next update will be including photos of hilashes on the lid and our applicator on the bottom. Thanks for your lovely comment, Maria :) 

Hi Focusing!, thank you for such a sweet comment. Hope you are having a great week too! Great to hear from you! :) Hi Sara!, we cannot wait to deliver and we’re loving your enthusiasm! The final look of the case is in our last update if you scroll all the way to the bottom. Keeping in mind it will look very different as the one pictured is a handmade version whereas HiLashes packaging will be made by machines so it will be well refined and perfected :) Hi Jessica!, we cannot change your initial pledge however you are free to add on the bold lashes so you can have both! :) Hi Heather!, we will not be locking down surveys until right before we deliver so you have a chance to change your address now. If you would like to change it feel free to inbox me with your new address and I can update it for you :)

 Hi Min!, rest assured you haven’t been charged for shipping as the error was fixed. Also, you were charged on the 17th of March for your Hilashes kit, however, those who choose add-ons in the survey and purchased extras will not be charged until right before we deliver :) 


Hi Heather!, Your card was charged on the 17th of March for your Hilashes kit, however, those who choose add-ons in the survey and purchased extras will not be charged until right before we deliver. We plan to finalize manufacturing very shortly and we will be including the expected date of delivery in our next update (we are not too far off our promise of May, so you won’t be waiting too much longer) :) 


Hi Helen, You mentioned in your update that we won't be charged yet but my card was already charged. Do you still plan to deliver in May? Thanks!

Hi Helen, I'm now being charged shipping fee of AUD 10 and credit card has been charged for the amount pledged in March already which I thought you mentioned that it would not be charged till end of May. Is there an issue? In order to complete the survey, please advise if the shipping fee charged is correct. Thanks!

Lashes...sorry...updating many kickstarters....

I’ve recently moved and haven’t received my bottles. How can I update my shipping address?

thank you for updating everyone. I would like to ask if it is possible to change my initial pledge from natural to bold hi lashes?

Love the case for the HiLashes, though I would like to see how the lashes would look in their places.

Cannot flipping wait to receive my HiLashes! I’m so so SO ready! Can we get an update on the final look for the case? ❤️

@Helen thanks for being so helpful and updating people. Hope you have a great week and can’t wait!!

Hi Helen,
Do you have any update about the case? Just so curious how is it gonna look like. Other than that, so looking forward to receiving the hilashes :)

@Helen - I prefer the round shape in white/broken white. Thanks

@Helen - when is the survey lockdown date? The lockdown date in the confirmation email that I received is 04/01/18 and I assume it's 05/01/18.

Hey I’m also noticing that I’m now being charged shipping as well. Is that right or is there an issue?

I meant more to ask if there would be like a designated spot that the lashes sit and stay curved to fit the eye lid better? like how falsies are formed to the curved plastic in the packages. And also if don’t see if you addressed it or not already but will it include a mirror inside or outside of the case at all?

Hey Sara, thanks for your opinion, there will be room in the box for both the lashes and applicator so they won't get damaged :) Hey Shirley, thanks for your opinion :) Hey Dania, I have responded to your question via inbox :) Hey Michelle, Thanks for your opinion, noted :) Hey Mem, I have replied to you via inbox on kickstarter :) Hey Nicolette, thanks for your opinion it has been noted :) Hey Jennifer, haha that is true, thanks for your opinion :) Hey Susan, Hint.. we're veering towards blue ;) Thanks for your opinon

I like the round shape, reminds me of sunglasses cases.

Lavender or baby blue? Not a fan of pink.

I prefer the round version if its NOT PINK....pink looks too much like a tampon holder IMO.

I would love something square, not rounded. If colors are also up for discussion, black and white or grey and white :)

Why are you suddenly charging shipping in the information process when the pledge page indicates that shipping within Australia was free.

Anything square and black if possible but if not color optional square works for me

Is it possible to simply update my survey (that hasn't been completed yet) and pay $AU 10 extra for the bold lashes? If not, can I simply get the bold lashes without a second applicator? Thanks for answering ❤️

I prefer the round version. I would like the option of it in other colors other than the pink/white.
Perhaps a darker color like grey. :)

I love the more rounded sleek design for the case and I like the pink and white colors fine but mint green and white would be pretty too. Also I don’t know how good of an idea it would be that the lashes just stick to the underneath of the lid. Will there not be a curved spot just for them on the top so they can stay curved whenever they’re being stored?

Hi Tenjin,
Please check your emails and your spam box also. Alternatively the link is here https://hilashes.backerkit.com/ if you can’t find your survey you can enter your email address at this link to be resent the survey 😊

Hey Dania, in the survey you can upgrade to the hilashes bundle kit which includes both natural and bold hilashes 😊

Hi Sara! The cost of replacements are the last opportunity in the survey at this special price. After delivery hilashes won’t be available until our next launch on Kickstarter which could take us a few months after we deliver. You have until April 30th to complete the survey 😊

Hi I still didn't receive the survey... is that normal?