Octopus is the first icon-based watch that teaches kids good habits and the concept of time. First off, it’s a watch. It gives the time with icons, making it the first clock that young kids can actually read and understand. It helps children conceptually link time to events. It’s also a scheduler for children, which helps foster responsibility, independence and self-esteem. Parents can program visual reminders from their smartphone that pop up on the kid’s watch (icon+vibration). Finally, Octopus is an assistant that helps you, parents, prioritize expectations and stay consistent with daily routines. It provides tips and personal notes. It also reminds you to remind your kids!
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Great in theory, but horrible execution. The watch is cheap and will break, and their customer service is horrific. DO NOT BUY THIS PRODUCT!!
SAVE YOUR MONEY PRODUCT IS CRAP! I had sponsored the project on kickstarter. Now after receiving the watch that will not work, I have yet to get any response from the owners. VERY POOR QUALITY AND VERY POOR CUSTOMER SERVICE. It was a great idea with VERY POOR EXECUTION.
Do not order! I purchased the watch and charger. It does not work. I can not get anyone to respond.
works great! Except a choice of size of bracelet and an option with velcro would have been very useful for the bigger kids, or less dextrous.
I just got the watch, but its NOT WORKING! I paid so much and waited 4 months to get it. It shows half of the screen, the corner button is hard to press. I did what the instructions said to do and NOTHING, this watch doesn't work. I would like my money back please.
Several of the watches of backers that hv rcvd watch hv defects. Some were very obvious n shud not hv been shipped out. Still wtg on a ship date. I hv been told shpg but hv heard that since June. Joy refuses to state ship date
They have not shipped to their backers. I have started sending out emails Ellen, 60 mins, Target etc. About how they forgot about their backers and disappointed thousand of children in the process. Target did respond and they will be addressing this with their management team. I encourage ALL US
Will I still get a notification that the task was completed if I'm not on the same WiFi or Bluetooth? Say I'm at work and my child is at home, will the notification still come to my phone?
Does it track activity as well?
If I order a watch now, how long will it take for me to get it in Montreal, Canada
the watch at first looks great, after 1st month then it start to fall apart (mostly because of the way my kids use them)
should have v2 as the other backer said, but with a much sturdier materials
Sorry to hear that you haven't received your packages. Please submit a support ticket at http://bit.ly/2hnJht6, so we can help you get this issue sorted.
I have still not received my shipment of 2 watches , I have been connecting with post office they have still not received the shipment , please send in reliable post and not from US post i have received 2 shipping IDs now the second one also expired , first one expired almost 2 month back . Please send it via DHL or UBS . I have backed multiple project and i have no issue receiving the product .
Please look into this ASAP and let me know if i can get new shipping info .
Best Regards,
Naveen
The app could use more polishing and drag and drop, or Ajax style editing.
The concept is great - it needs a v2!
What I see here is a vendetta and I don't understand why. I tried to start a dialogue with you in private, and you keep posting publicly your frustration. YOU ARE NOT A BACKER ANYMORE, WE REFUNDED YOU. Now that you have discredited yourself, move on with your life and leave us doing our job.
Nope we are not at war, yes you refunded my money and no I'm not trolling you. I am simply stating my opinion on this terribly managed campaign which was not only terribly late, full of errors but also under delivered it's product. Also it's not for you to read, it's for anyone else looking to inform themselves on anything to do with your company.
Regarding the screen, we explained why we had to offset it during the Kickstarter campaign.
Realmente no entiendo por qué públicas esto aquí.Ya estamos hablando en otro canal privado.
Super glad I decided to ask for a refund. I couldn't imagine having to be still waiting for a product that is in stores and under performing from its expectations.
This page is now closed.
For all your questions, please check http://octopus.watch/support
To contact us, you can open a new ticket here: http://bit.ly/NewTicketJOY
To keep following our journey, follow us on Facebook: www.facebook.com/joyfamilytech
Thanks,
Team JOY
I will look forward for your response.
I have watched and read the development of this project but in the end it simply, in my opinion, never reached the heights that it could have and ended up being a clone of other seemingly better and more child friendly watches.
I am so disappointed in the poor child friendly interface and again that button that both watches have been relegated to redundant tech drawer. Oh and btw that screen is a joke, I am sure it scratched simply by touching it.
I accept that I backed a project but guys the reason I backed this was because it should have been a world leader and something that could and should have had parents rushing to buy but instead it has the feel of a 2 dollar toy watch from a thrift store. I believe you seriously missed a fantastic opportunity.
Overall incredibly poor showing and you will note I made no mention of selling to target before fulfilling your backers orders.
The item is currently in transit to the destination as of July 24, 2017 at 9:52 am. It is on its way to PARIS, VA 20130. Well, it is no further activity more than than one month as of today Sep 11 2017, and my ship-to address is Shanghai, China, not Paris.
Please kindly help to check the delivery. Thanks. Kind Regards, yatsea