Octopus is the first icon-based watch that teaches kids good habits and the concept of time. First off, it’s a watch. It gives the time with icons, making it the first clock that young kids can actually read and understand. It helps children conceptually link time to events. It’s also a scheduler for children, which helps foster responsibility, independence and self-esteem. Parents can program visual reminders from their smartphone that pop up on the kid’s watch (icon+vibration). Finally, Octopus is an assistant that helps you, parents, prioritize expectations and stay consistent with daily routines. It provides tips and personal notes. It also reminds you to remind your kids!
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Via Kickstarter
Via Kickstarter
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If I order a watch now, how long will it take for me to get it in Montreal, Canada
Does it track activity as well?
Will I still get a notification that the task was completed if I’m not on the same WiFi or Bluetooth? Say I’m at work and my child is at home, will the notification still come to my phone?
They have not shipped to their backers. I have started sending out emails Ellen, 60 mins, Target etc. About how they forgot about their backers and disappointed thousand of children in the process. Target did respond and they will be addressing this with their management team. I encourage ALL US
Several of the watches of backers that hv rcvd watch hv defects. Some were very obvious n shud not hv been shipped out. Still wtg on a ship date. I hv been told shpg but hv heard that since June. Joy refuses to state ship date
I just got the watch, but its NOT WORKING! I paid so much and waited 4 months to get it. It shows half of the screen, the corner button is hard to press. I did what the instructions said to do and NOTHING, this watch doesn’t work. I would like my money back please.
works great! Except a choice of size of bracelet and an option with velcro would have been very useful for the bigger kids, or less dextrous.
Do not order! I purchased the watch and charger. It does not work. I can not get anyone to respond.
SAVE YOUR MONEY PRODUCT IS CRAP! I had sponsored the project on kickstarter. Now after receiving the watch that will not work, I have yet to get any response from the owners. VERY POOR QUALITY AND VERY POOR CUSTOMER SERVICE. It was a great idea with VERY POOR EXECUTION.
This page is now closed.
For all your questions, please check http://octopus.watch/support
To contact us, you can open a new ticket here: http://bit.ly/NewTicketJOY
To keep following our journey, follow us on Facebook: www.facebook.com/joyfamilytech
Thanks,
Team JOY
The item is currently in transit to the destination as of July 24, 2017 at 9:52 am. It is on its way to PARIS, VA 20130. Well, it is no further activity more than than one month as of today Sep 11 2017, and my ship-to address is Shanghai, China, not Paris.
Please kindly help to check the delivery. Thanks. Kind Regards, yatsea
This page is now closed.
For all your questions, please check http://octopus.watch/support
To contact us, you can open a new ticket here: http://bit.ly/NewTicketJOY
To keep following our journey, follow us on Facebook: www.facebook.com/joyfamilytech
Thanks,
Team JOY
I started organising the events and reminders, but as soon as I typed anything in the search bar it would close that window and go back to the calendar list. I am stuck using the suggested options instead of any other options. Watches seem to work fine though.
THanks Angie - PS when will these be on the market? I will be advertising them for you around the OTs and psychologists in Canberra, ACT. Cheers
This page is now closed.
For all your questions, please check http://octopus.watch/support
To keep following our journey, follow us on Facebook: www.facebook.com/joyfamilytech
Thanks,
Team JOY
They look very fine. The app looks nice, simple to use, yet powerful for a kid's watch (looking forward to seeing the yet-to-come gamification features). Congratulations for finalising and shipping the product. Be patient everyone, you'll be happy with what you get. One "small" issue, one of the 3 watches was dead on arrival. I opened a support ticket to get a replacement. Wait and see, but I'm optimistic they will solve the problem.
We think we need to be realistic and stop thinking that we can answer quickly and efficiently on all the channels. There are great tools on the market to manage customer support and we invested in one that is called Freshdesk. That is why we ask everybody to go on http://octopus.watch/support first. Thank you. PS: Regarding $99, don't forget to add the taxes.
- answer to all the people who take the time to check our FAQ first (http://octopus.watch/support) then to open a ticket,
- deal with our factory, logistic partners, carriers and other suppliers
- do the hundred other things in order to run the company So please, for all of you with questions, please start here: http://octopus.watch/support
In a strange way, I never try put too much expectation on a KS product actually getting to me or working, so in that sense, I am happy to receive the product at least and complete the journey somewhat (it's a lot smaller than I had imagined, so that's cool!). Yes, I want it to work, and I am sure we'll work it out... but, I am also going back through the Updates and still agree with you, that your campaign certainly did show the most details (good & bad) of a project compared to the many others I have supported.
Will others be of the same calmness if their watch doesn't work, I wouldn't think so. I for one am sorry that all your good efforts have been thwarted by the troubles of first run product production issues and the many challenges thrown your way. I will see how we go fixing the watch, and say thanks for your efforts and insight into the project... which is part of what I wish to see on each KS that I fund. I hope you can resolve the various aspects/challenges of this now live product! Cheers, Mark
No screen operation at all?
The product is non operational.
I have tried to contact support via your posted web link o this forum, and have had no response. The button is non responsive and my product is non operational. Please respond.
This page is now closed.
Please check http://octopus.watch/support
Thanks,
Team JOY