Revols – Premium Quick Custom Fit Wireless Earphones

LOL Robert, yeah, I tend to keep quiet on the Revols front, but then she will at some point ask "when are you supposed to have those headphones?". When I last told her they should start manufacturing very soon and dealing with her "they haven't started manufacturing?" Response cost me all sorts of things to get back in the good books again. @Kevin Lee, I still use my UktimateEars alloy case and swear by it. I have had iPhone ones in my bag that actually got crushed and split in two. I'll absolutely be using this hard case, and it fits in your hand. I've had these UE's for over 10 years and they are still the best sounding in ear monitors I've ever tried. Cable is a tad stiff which was the main reason for going Revols.

@Creator: Thanks for the update. @All: I'm on the fence about the case as I pledged before the stretch goal was in place. When I backed, there was a hard case but I wasn't sure I liked having a hard case. However when the case was upgraded to a charging case absolutely needed to be a hard case. I'm on the fence about this. On one hand, my earphones usually never came with a case or it had a soft/neoprene pouch which I'm fine with. On the other hand, it would be nice to have a harder case but as I'm just speaking from personal experience I find any hard case way to bulky to carry everyday and I would just end up using my own pouch. I would probably only use the hard case when I travel as my travel headphones (which broke) had a hard case and I bought a hard case for my Omnicharge which is a portable 2k mAh battery.

@Brett Ryan, I'd go with the latter. It's obvious that whatever group that was "polled" was highly biased. Hope your wife lets you out of the dog house soon.

i think Brett's wife will kick in $20 to keep him out

I'd fund that lol

@Brett Ryan - Shall we setup a $10 gofundme campaign so you can go back home? ;)

@Shaun Gallant intentionally vague or intentionally misleading. Each time a decision is made "based on user feedback from surveys" all this time it's been from biassed "friends and family". So no actual surveys have ever been performed. Just be happy I gave you the extra $10 Revols, my wife still won't let me back inside and I've been barred from future KS campaigns.

Don't you just love the comment they put in on their last comment on how they came to the determination that the soft pouch was a suitable, and even better alternative to the hard case? "We received feedback from friends and family as well as participants of past user testing sessions. They prefer a soft, light-weight pouch that can fit conveniently in your pocket, purse and/or bag." Family and Friends, and past testers? WTF? You went to people who were obviously not going to be as objective as your backers would be. Honestly, REVOLS KS backers, do you believe a soft pouch is a better or akin to the hard case? I would wager, not many, if any would answer in the affirmative. This is not a joke REVOLS, we're angry with you, and this goes WAY deeper than just removing the hard charging case.
The many reason why people are angry have been detailed here in excruciating detail, so I won't do so here...but you have shown stunning ignorance and just plain ignoring of your backers...it's bordering on fraud, but at a minimum it is just plain wrong.
The good people here agreed to back your idea/dream, we understand the KS rules, but sirs, you are absolutely beyond the pale of what is fair. I honestly don't know how you lay your heads down at night giving the answers you do in your updates. Last week when we talked on the phone, you assured me there would be a weekly blog with much more frank discussions, and they would be coming more often...I have seen none of that...have you forgotten our discussion?

@Quaqsim, I hope that's incorrect, but nothing would surprise me at this point. I've often thought that the wording of @Revol's responses are intentionally vague.

@Shaun Gallant, I don't know if this is accurate but my interpretation was that going through the process of modifying the PCB design and producing x number of PCBs for quality assurance and testing would take four weeks, then FCC testing would take however long it takes on top of that. I don't know about the process though so that's basically an uneducated guess.

@Revols: your latest delay (FCC) was noted on August 12. You stated that this was a 4 week delay. Are you on track to have FCC certification confirmed by September 9? I hope you will confirm by then that FCC certification has been achieved. Another delay would be akin to kicking the hornet's nest yet again, but given our history, not unexpected.

You mention that you tried your best to compensate backers fairly and that some of us did not feel it was fair. I only have the comments here and on updates to go by but my impression from following those closely has been that the feedback regarding the compensation has been overwhelmingly negative, both before and after the additional $5. You recognised that $10 was too little to properly compensate the removal of both the stretch goal charging case and the original hard case but the additional $5 does very little to change the situation. In the minds of a lot of your backers, myself included, you are effectively saying "we're not giving you the protective case that we promised, have a little bag that won't serve the same purpose of keeping the earphones safe and if you want anything else*, give us more money". That honestly seems fair to you, charging us money to get something even approaching a relevant substitute for the charging case, e.g. a revive battery pack? * Besides the sports skins, which while they are something that can be purchased outright using the credit, they are in no way relevant to the items lost. I wouldn't agree with this assessment of the case but if we say the soft pouch is a suitable replacement for the hard case, we're still down a battery that would have been included as part of the charging case. From your writing on the subject, it's pretty clear it's final that you will not be producing a hard case of any kind and instead providing the soft pouch but I would strongly suggest rethinking your compensation for that. At this point it will be difficult and unfair to adjust the credit, many will have already completed their survey and perhaps even paid extra for something already but I think it will go a long way towards appeasing some very unhappy backers if you offer an additional revive battery pack to everyone in place of the battery we've lost in the charging case.

@revols , don't you find it odd that of the 10,000+ backers on here not one person has been "positive" of the removal of the hard case to the soft pouch? Sick of these BS responses, can you not be honest and say you are low on funds and need that $ to try to produce the headphones correctly instead? Sorry to keep harping on this but that is just a lie. I do wish your company success as I know this has not been an easy task but just feel like we are not getting the truth.

Some of the below answers would be fantastic material for an e-mail update, since not everyone monitors this comment section. I'm satisfied with the specific answers to mine and other's questions that I was curious about and feel more confident in answering the survey now.

@Kevin Lee 1) If you order different colors, you will have to wait until the last color is manufactured for you to receive them all. Again, like we said, the color run time will depend on how many units of each color is ordered. Once we get everyone’s survey responses, we will be able to send the final count to our manufacturers and confirm a more detailed schedule. 2) The final package includes everything that you listed as well as 2 cable management clips, 2 sets of molding tips (1 small and 1 large), however it does not include the hard carrying case. Additionally, we are still including a soft, light-weight carrying pouch. 3) The black earphones come with a pair of black and a pair of green skins, while the white earphones come with white and green skins. The extra sports skins that you can add to your order come in a pack of 4 - red, blue, pink and yellow. You cannot purchase these separately as all 4 pairs are sold together. Additionally, @Maria Kristjansdottir the black earphones come with a black Revive and black charging cable, and the white earphones come with a white Revive and white charging cable. 4) Each Revols order comes with cable management discs and clips. The clips can be clipped on directly to the back or collar of your shirt, whereas the discs allow you to adjust the cable’s length and tighten it around your neck/head. @Jason Allen We apologize for not having responded to this earlier. Steve Cho is someone that we worked with at HAX who helped us with the launch of our campaign. @Jeffrey Shev Everyone paid for their original pair of earphones for a different price. Some early birds at $179, some Kickstarter special backers at $199, etc. Now, we are offering it at the same price for everyone if they want to add an additional pair, at $189 - still a discounted, and exclusive Kickstarter price. Additionally, if you choose not to use your remaining credit, you may proceed to confirm your survey responses and that’s all. It’s important to note that we cannot refund you the leftover credit amount. @Calvin As we’ve always mentioned, we have been financially responsible with our funds. We have never been dishonest about this and we have always allocated the necessary amount to different phases of the project in order to ensure that we are able to complete mass production and fulfill our 11,000+ orders. @Serge Gottschalk @James Pang @Bill The Revive battery pack is already included in your order. It can charge your earphones while you are using them, or when they are disconnected. It offers an extra 8 hours of battery life. Additionally, we cannot confirm what extra size you would need, however we always recommend comparing it to other earphones that you have used in the past. If you are generally on the smaller side, we suggest going with the small, and vice versa. @Scott Gardner We are shipping to our backers individually from Hong Kong; there are no batch shipments to the US. @Arjen de Jong @QuadSim We use an app on our website to share what other customers have ordered. We noticed that it was referring to orders from a while back (when the charging case was available). Thanks for pointing this out, we have corrected this issue. @Steven Veal Thanks for sharing your process as you went through the BackerKit survey. We understand that the credit compensation isn’t as much as some would like, however we did what we thought was fair. We want to leave the add-ons to your own discretion to select whatever you prefer. We also truly appreciate your encouragement as we make our way through this long journey. We know that we have made some mistakes, and we will never deny that. But we believe that we have been learning from them, and progressing each step of the way! @MantisGhost We will continue to share photos in our upcoming updates! @Sven C. Yes, you will still receive either the black or white sports skins, depending on what colour earphone you purchased, as well as the exclusive Kickstarter green sports skins. The rest of your Revols order will include the Revols earphones themselves, 2 cable management clips, 2 sets of molding tips (1 small, 1 large), 1 charging cable, 1 Revive battery pack, and a soft carrying pouch. If you have a question about your specific survey, please contact us privately. @Christopher Reed Our manufacturers suggest that the most popular colour should be produced first. From the original survey responses, the Kickstarter green color did not seem to have the highest amount of orders, however it is not too far behind the Black/Silver. We would like to reiterate that the lead time between manufacturing the colors should not be too long. As soon as we have everyone’s final color choices, we will provide the numbers to our manufacturers, and then we can confirm a more detailed timeline. @Brett Ryan @Matthew @Fleish We know the removal of the charging case is disappointing and that for some of you, the compensation doesn’t seem fair. We’re sorry for the inconvenience and have tried our best to help you understand what led to this decision. We encourage our backers to make use of the remaining credit, since you will not be able to get this money refunded to you at a later point. @Tom Schwartz We received feedback from friends and family as well as participants of past user testing sessions. They prefer a soft, light-weight pouch that can fit conveniently in your pocket, purse and/or bag. Thank you!
The Revols Team

@William Kochi @Kieran Peppiatt @RYNO @Allison J. @Serge Gottschalk @Rachael Holmes @Ben @Eli @David Jordan @Michael Kohsiek @Gary @Jason Flashman @George Giannou @Justin Sise We admit that this journey has taken a lot longer than expected and we’re very sorry for that. While we have unfortunately missed important deadlines and removed the bezel and the charging case, we never strayed away from our commitment to deliver the innovative premium earphones you pledged for. We continue to share detailed monthly updates and answers to your messages/comments because we value your feedback. We are trying our best to tackle our current challenge and get these earphones to you as soon as possible. Working with BackerKit began as a way to help ensure that our fulfilment process runs smoothly and also serves as a useful tool to help compensate our backers for the removal of the charging case. In addition to offering the $15 credit, we reduced the price of the Revive battery pack to $20 on your BackerKit surveys (selling for $25 on our website). We tried our best to be fair and give back to our backers as much as we could. @Adam Collins @Joshua Chong @Ron Hackmann All of our backers should have received their BackerKit surveys by now. Please reach out to us privately if you still have not received the survey link in your email inbox. @Christopher Ramirez @Moola Back Please @Mohit Nayar @Chris Chiu @Adrian Williamson @Alphonse We cannot issue any refunds to our backers. We understand that you do not want to use the credit and we apologize if you feel as though it was not enough of a compensation. If you choose to not use your credit, it will not be refunded to you. @Shaun Gallant @Achim Kirchmann @Stéphane Héroux We can assure you that we will be fulfilling all of your orders. Although we have had to overcome many challenges throughout this process, we are confident in our ability to deliver your orders and are working hard to make it happen as fast as possible. @Maria Kristjansdottir @Shawn Yu It is very important that you complete your survey and update/confirm your shipping address, so that we can lock in your orders and advance to the next phase. @Tobias Fandrich You already paid the shipping charges, so your credit cannot go towards that. @Brad S The Sports Skins add a sporty pop of color, but more importantly, they cover the exterior of the headset to provide an extra layer of scratch and water protection. We’re sorry if you are still disappointed with the compensation credit, we really tried our best to treat our backers fairly. We strongly urge you to complete your survey, since we need to lock in our backer information to confirm manufacturing and fulfilment schedules with our partners. We will be able to provide a more detailed timeline once everyone’s orders are confirmed. @Mikko Lehtonen When you fill out your BackerKit survey, you will simply be asked to select your earphone color choice and confirm your shipping address. It is completely up to you if you would like to select any add-ons (choice between 4 accessories and/or another pair of earphones). @Aksel Cappelen @Edward K @Steven Veal Thank you so much for your positive energy and continued support. We understand that it’s been a long journey, but we are so glad that you haven’t lost sight of the end goal. Without your help, we could never have made Revols a reality, so we are truly grateful for your kindness and encouragement. @RicBret @Ziv Pitshon We reached out to you privately. @Thomas Conner You can go back to your BackerKit survey for just a little while longer - we will be closing the forums and locking in your responses soon. @Robert Adachi We’ve confirmed that you did order 2 pairs of earphones and of course, you will receive both with all of the accompanying accessories. You were asked to pay for shipping on the Kickstarter platform when you initially pledged, so this has already been taken care of. You’re absolutely right, we never predicted the level of demand we would receive from this campaign and definitely had to reevaluate our processes once the campaign took off. As a startup, experiencing this all for the very first time, we do believe that we handled this to the best of our abilities. While we’ve ran into some challenges along the way, we have never stopped learning and working toward our end goal. We appreciate your suggestions and opinions and we look forward to ending off this project with satisfied and happy comments from our backers.

@ Revols If not have the case i will never buy this earphones from the beginning.
Now you offer a $15 credit ,only for the [Sports Skins] one of the most useless things.
If i want it why i not buy it on begin. Give me the case or refund all my money!!

I couldn't bring myself to spend another dime. I almost ordered the skins for $15 "just because", but I don't know why I'd need them. Anyone know if the credit remains if and when this phase is delivered?

If I complete the new survey but don't use the $15 credit, what happens to it? Can it still be used in the future if I ever receive a pair of revolutionary headphones?

Haha @Brett Ryan! I must admit she makes a very good point. Good thing I did not tell my wife...

@brett Ryan. I share the same sentiment. I would also be in the dog house if I wasted even $5 more dollars. I really would of been ok if they offered our choice of accessory as I wanted another batter pack to replace the charging case they elongated but there is no way I am giving revols any more of my money. I did not want the extra sports skins either @ revols you never answered my question. From which backers did you receive positive feedback about switching to the soft pouch?

@Brett Ryan: Yes, that's how I feel, which is why I won't be adding it. @Revols: Just send me the case when you have it finished and keep the $15 "credit." I do not need more (or any) sport skins, which apparently only serve a decorative purpose anyway.

LOL @Brett Ryan

Was just discussing with my wife after she scalded me for spending extra for the battery, her argument "so they're taking away a case that had a battery in it and telling you to add $5 for just a battery without a case? And you did it? Twice? You're an idiot!". I now type this from the dog house.

Do something KS! it will remain an indelible stain on the website

I do believe your KS exclusive color choice should be produced and shipped first. Since it was us here who were directly responsible for this projects initial funding.

As I'm filling out my Backerkit survey, I end up with a dilema about the 15$ credit. Do I use it on sports skins that I don't give a crap about or do I use it on a charging cable and give you an extra 5$ without any guarantee that I will ever receive anything since I don't trust you anymore? To go to up to 20$, why don't you just forget the soft pouch. Nobody seems to want it anyway.

Could you please tell me how it is that you offer a credit of $15 yet the only useful things that we can add to our order are $20? I refuse to give you any more funds until I have something in my hands and have had a chance to test it thoroughly. You should offer all of your loyal backers whatever add-on we choose for free. If we want an extra set of ear tips, or a battery pack, it should be offered free of charge. Otherwise, you are offering us nothing. Offer something of worth, not a meaningless gesture.

I must admit that having over 18 months of delay is reaching epic ridicule... My wife and I have each purchased 2 pairs of earphones since, so we basically paid over 600$ for these... I did ask for a refund, which was obviously denied.... The credit is also pretty useless, as there is nothing there that's really useful. Really getting resentful about this, and the expectation we have is going through the roof. These will really have to be beyond awesome to make us happy!

No carrying case. If I knew this the beginning I would never have ordered. Worst decision of a crowdfunding product ever. Doubt I will do another one due to this garbage. Please report them too.

This entire project has been incredibly disappointing. From blatant lies in the original campaign stating that they had a working prototype (which later updates revealed they didn't), to delay after delay with limited information, reduction in battery life, removal of core features, and then removal of the stretch goal features it is pretty clear that this project is being run into the ground. Meanwhile, they have refused to give any refunds for months while still taking preorders from people via other sites. Backing a Kickstarter obviously has risks, but that doesn't absolve the company of any criticisms. This project has been handed poorly from the start.

I am willing to look over the other setbacks, but the fact that I am getting a credit that has to be used on YOUR products is just pitiful. If nothing else I want a refund on the extra credit instead of buying more overpriced bs from you.

After backing this project, I've bought Apple Earpods (surprisingly great!) and Beats X (also good ones) which both work perfectly with my iPhone.
220 Dollars are gone on this project as I'm quite sure I won't need them in 2019 when they'll arrive...

My backerkit has now been submitted, I've added 1 extra battery as a replacement for the case, I was thinking of a second battery as I backed for two pairs but figured I'd go another charging cable as I wasn't sure if the batteries require this cable to charge or they charge by USB. I went for one white/silver pair and one white/green pair. Revols, I'm rooting for you again and hoping you can pull things together and bring this to light. Good luck!

i can't type.... CNC machines.. not CRC

How do I even know which molding tip size suits me?

Unfortunately, the rotating bezel probably just didn't scale well for a "small" mass production run. (I don't know if they initially created a prototype with a rotating bezel, but lets assume one was created). The manufactures they're using may not have the machines (materials, molds, CRC machines etc.) capable of duplicating a design that satisfies the required specifications to last for 1 or 2 years of daily use, able to produce enough output (ie. producing 5,000 bezels / month), or the cost of producing the bezel would have pushed the price of the earphones way beyond what the market would be willing to pay. The bezel is a great idea, but it just won't make it in version 1.0. If they ever decide to release a vers 2.0, maybe the bezel would be a nice design feature for that release. Yes, I agree they should have been able to identify and report this a while back. The issues Revols have faced going from a concept design to a production line have been a issue for many companies. Apple has probably had 1,000's of fantastic design ideas where prototypes were built, everyone thought it would be a great idea, but when it came to mass producing it, they found it was feasible. (ie, search for "Apple has tried making a titanium iPhone" or "Why Apple Failed to Make Sapphire iPhones"). Many development projects make the fatal mistake of going directly from PROTOTYPE to mass PRODUCTION to quickly. Going from "prototype phase" to "initial production run phase" (this phase includes at least one development reflection (lessons learned) to correct what went wrong during the initial run, and finally to PRE-PRODUCTION may have discovered some of the issues they faced. But those pesky timelines and an optimistic "damn the torpedoes" attitude probably influenced the Revols team to "run" before they knew how to "crawl". Maybe they should have limited the # of backers to a number that would have enabled a team to build and deliver the earphones without trying to figure out how to scale up a production run. There's a lot to be said about building "buzz" around a "device" by making it exclusive. Apple did it when thousands of people sometimes waited inline for a week to be the first inline to buy a phone. (must be a 1st world problem where people are able to take time off of work to wait in line to buy something...) At the end of the day, the Revols team is getting their bums slapped for their mistakes. If they learn their lesson and deliver (the core earphones, or most of what they commited to) , then I hope there are as many comments congratulating them for their hard work and commitment. If they fail to deliver, then they deserve to have their bums spanked again.

@Brad S: Honestly I don't know...it all depends on what is added on/enhanced etc. For Pebble I waited until the 3rd project to back them again but did not back them for the their last one which they ultimately failed. Nomiku I backed them again since it seemed to have worked out the things from V1 but luckily I was one of the first people to receive the V2 and the rest of the backers waited a very long time and I think the European backers are still waiting. I was ultra annoyed at Anova when during their project they announced a WiFi version to be sold at retail when all the backers backed for only the BT version. In the end I caved and bought the WiFi from retail when a really good coupon came out. BE-LINK had a good early backer price for their second project. If it wasn't for that then I wouldn't have gone for them as I felt their battery life really sucked although my friends unit was good. I wasn't able to get any help on that one but when I had issues right out of the box for the second one I got support and was sent a whole new replacement set. As I prattle on way too much, really it all depends on what happens later, be it enhancements I really wished they had in the original design (@revols: Active Noise cancellation and 3.5mm support), how good was the final device in terms of quality, post support for the product, incentives for previous backers, good pricing on early bird etc... Having roughly the same amount of project that you and I have backed, some of the projects I've back that weren't on KS (Indiegogo: mifold and omnicharge) and on KS that really had bad communication or huge delays or people calling it scams...but the end product was awesome. Thats what I'm hoping for ATM.

@David Jordan - the hard case is still show on their Indiegogo page as well. Reading through some of those comments, it seems that people there are under the impression that they are still getting a hard case though it will not longer charge.

@Kevin Lee - would you honestly back a second campaign from Revols seeing how this one was handled? I'm honestly curious.

I did also want to point this one out...2 days ago now folks...2 days "Revols Creator 2 days ago
@Everyone All comments written today will be individually answered shortly. We hope to be able to move on from here and work together toward the same end goal.
Speak soon,
The Revols Team" Fail

@Robert Adachi - your points are valid to an end and I appreciate your comments. However, batch size should have nothing to do with the deletions in design and funding that we have seen. The rotating bezel is a design issue, not a batch size issue. The reduction in battery life of the earphones is a design issue, not a batch size issue. The sudden announcement that a charging hard case was too "hard" for them to figure out is again a design issue and not a batch issue (though the larger batch does cause some financial pains). If they had a working prototype at the conception of this campaign, we could expect delays in production due to the size of the now necessary batches and I think that most could understand that. However, major design changes cannot in any way be attributed to the success of the campaign and the increase level of production.

@Kevin Lee sadly no, pictures in survey are renders and for sure will be different from the look of real revols, but thanks anyway

@Robert Adachi, @Steven Veal Well composed. Kudos. I'm sure if there ever is a V2 campaign hopefully it will be better run, at least thats what I've seen in previous projects that started a second campaign.

A working prototype is not the same as a production model. I suspect the success of the campaign was the biggest problem. A smaller batch of headphones could have been managed much easier because some of the pieces could have been hand assembled, but facing a batch of ~10,000, created the need for an automated process to create a massive amount of pieces. Most of the issues probably came out of the automation process and then testing. I'm only guessing here, but they had a lot of faith in the material engineers they contracted with to know which materials were best to make the ear pieces with, but the resulting bubbles in the ear pieces surprised all of them. Once that happened, they knew they had a major problem. (didn't know which materials to use instead, time lines were going to slip and of course the budget burn rate was suddenly tossed out the window.) There probably was a lot of stress, yelling at each other and maybe a couple trips back home to decide if the project should go forward. There is a lot of pride involved in a project of this magnitude and it wouldn't surprise me if "some" of the people involved in the project have started kicking in more money to finish the product. Hopefully there is a pot of gold at the end of this rainbow for the development team involved. If they can't make it on their own, then selling/partnering the technology (custom molding ear pieces) maybe the next best option. I honestly do not believe the Revols team set out to deceive everyone on this project. They may be a bunch of young very creative dreamers who just underestimated how much work it would take to develop something new. The experience (blood sweat and tears) they have earned on the project will only help them on their next adventures. (like my dad use to say... learn from your errors, don't screw it up the next time!) [he didn't actually say "screw it up" it probably said the "F" word...] Creativity is what drives inventions. Hard work (what this team has done) continuously improves inventions. Inventions beget (give rise to, lead to, result in, bring about) creativity... (i said that...)

@Steven well worded comments but I think the thing that we also have to keep in mind just to play devils advocate here is that they told us initially that they had a complete working prototype and all of those prototype features that they promised were part of it then all of a sudden they started running into problems? One of the things that you retain a lot of us right away was that they call this a working prototype, when they knew it wasn't a working prototype it was more of a model than anything else. We were missed lead from the very beginning. They promised the world to try to get more factors, and kept doing it throughout the campaign knowing that they wouldn't be able to deliver on certain parts. Have you seen some of their Facebook entries? They still show the hard case as part of their Facebook campaign wanting you to buy their product. All in all I do feel misled every step of this campaign has been nothing but a disappointment, and deception at every turn. They knew that they messed up with their latest update so they had to come back with another update quickly to try to assuage all of us to take what they were offering, instead what they did was anger more people by insulting them with an additional five dollar credit. This campaign is a mess from the start all the way through till now, and I honestly don't think they'll ever regain the respect of the backers.

Meh, (edit) I apologise in advance for the length of this comment by the way, but it's from the heart* also typing this on an iPhone is agonising so I also apologise for the potentially poor grammar*. I just want to try and voice some clarity to what I think is the reality of this project (for me at least, I can't speak for everyone obviously) but here's my take on it and to be honest, i am just a bit worn out of the negatively that some are venting into this forum with my own 'slightly' more balanced view.
Ask yourselves why you backed this project in the first place? I helped to fund these earphones as at the time as they were the only earbuds with the (and it is truly revolutionary) moulding custom fit ear pieces out of the box without the rig morale of going to an autologous for ear moulds to be created (£50 odd) which you then have too send off for headphone tips to be crafted from (which is many more £££'s). For myself, I presently have a set of awesome sounding (understatement) Sennhieser i8's that I was debating getting this process of custom mounded tips for them, then these Revols came up and I thought they looked and 'sounded' (excuse the pun) like the exact thing I was looking for.
I think that many backers here may have lost sight of what this project / product from Revols was suppose to achieve, sure I am disappointed like the rest of you that they have taken a very very long time to come to fruition (and we are still waiting), and ok, they over promised and have under delivered on certain elements seemingly too often, (in no particular order) the charging case that they are now unable to provide, that's their bad as there should have been some reasonable compensation for this failure to comply with the original agreement we all (later backers at least) signed up for (although I don't think it was Revols intent to be misleading at the time it was offered) the marketing guys really messed this one up as the resulting 10 then $15 compensation offered since is insufficient for the loss of something which was promised and expected from early on in the campaign. They should have done a much better job of managing this oversight and the backers expectations which they have repeatedly (if "sun-naly") apologised for, I think the frustration with this is that this wouldn't have been so hard to achieve if the project had been properly managed from the start, the charging case was left to the end and as a result has been cut as a cost saving exercise and a bit of a "cop-out" in my view. Unlike the case, we have also lost the rotating bezel along the way due to the required design functionality constraints of routing everything (power, sound, functioning) through a fully pivoting joint which would at the very least be a potentially weak point in what needs to be a very robust device and this feature would open up a potentially huge (and arguably unnecessary) point of failure as the additional required seals and internal electrical routing mechanisms for this feature would jeopardise robustness and longevity of the product as well as open up unnecessary potential for moisture ingress and failure, this is more understandable as an initial oversight that they have had to drop, it would have been a great feature, but the reality was that there was a long list of objectives on the original design brief and some things ended up on the cutting room floor due to time and cost constraints. All in, Revols team wanted to produce and build something that they wanted to use themselves, you can see that by the very nature of the project, they had a dream, but in the real world it's hard to make dreams a reality (yes, yes, I won't use the quote) and I think if they manage to produce the essence of what they set out to do, or at least go a long way towards this then they should be praised for there efforts, not berated for the failures. In conclusion I think that nothing more is likely to come from the mass of negativity we see in these columns (although it's our right to try and voice the frustration), everyone is understandably angry, but throwing all your toys out of your pram and acting like a spoilt child isn't the way forward here, we just have to deal with what this is, a fund raising exercise to make something new that we would want to buy, and otherwise would not exist but for like minded people who want the same thing as the developers. Lessons learned, they should have done a better job of researching what was possible before offering the world to us to avoid disappointment and the resulting backlash, I am sure they must have learnt this the hard way by now, and they should have also managed the fallout better, for starters they should have offered the extra revive battery for free straight off the bat when they found out the case wasn't going to become a reality and that would have gone a long way towards pacifying the bulk of the disgruntlement that we see reflected here in the comments, I get the impression they had dug such a deep hole and put such a distance between themselves and the community (with the lack of transparent updates) they were just scared of the backlash after the previous disappointments and chose to hide it for as long as possible, it was a lose lose situation, they should have just been honest at each and every milestone and it wouldn't have appeared to be such a mess. I am sure they feel bad about what's transpired, and I don't doubt they would do it differently if given the opportunity again but we shouldn't forget that we have helped develop a new generation of headphones, let's hope they live up to the (initial) hype, if it loses connection every 30 seconds, then I will be dusting off the pitchfork ;)

@Revols I backed for the Kickstarter special. Do I still get the white or black + Kickstarter green skin, the two cable management discs etc. ? I also raised the pledge to get the extra skins ... so what do I have to do, to get everything I already paid for ? Hope you can assist.
Thank you

MantisGhost : Hope this might help? From the surveys: Black/Silver
https://d1wgd08o7gfznj.cloudfront.net/uploads/gallery_images/daeb33af-5bcc-4338-b16b-7e0a748b2541/Screen_20Shot_202017-08-03_20at_203.49.15_20PM_large.png Black/Green
https://d1wgd08o7gfznj.cloudfront.net/uploads/gallery_images/84461fd0-7c14-4628-9736-cd21610dfcaf/Screen_20Shot_202017-08-03_20at_203.49.57_20PM_large.png

Anyone has some real photos of green/black and silver/black? Renders are not enought to decide.