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Scollar Mini and Scollar Trek Smart Pet Collars

Editor's Rating
4.9?
Discovered on 2017-02-01

Keep track of your dogs and cats with the Scollar Mini and Scollar Trek Smart Pet Collars. With a compact yet durable design, this collar does it all when it comes to your pet. The Scollar Mini and Scollar Trek can track, train, monitor activity and health, open doors, dispense food, and much more. Scollar smart collars feature GPS tracking (with no monthly fees!) to track your little friend. It also has a battery life of up to 30 days for total peace of mind. On the front of the Scollar Mini is a tappable display. It shows information such as your pet’s name, your name, and your contact details if your pet is lost. In addition, it has a buzzer to help with training and the cat version has a breakaway module to keep your kitty safe. The Scollar Mini and Scollar Trek are perfect for all stages of your pet’s life. Scollar Mini for small dogs and cats on track for December delivery.

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Overview
Overview & Specs
Color :
red, blue
Battery :
30 days
Features :
Bluetooth, GPS, Buzzer, breakaway module
Discovered on:
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Comments

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Comments
Kickstarter Comments (49)

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Lisa R. Tamayo
Review from Kickstarter
Hi Mariano, We will be in touch offline to take care of your request. Cheers,
Lisa Tamayo
CEO
Mariano José Barrio Fuentes
Review from Kickstarter
Hi Lisa, Could I please request for a refund. Please contact me for the refund process. Thank you Mariano
Lisa R. Tamayo
Review from Kickstarter
Hi Alex, We will email you offline to take care of your refund request. Cheers,
Lisa Tamayo
CEO
Alex Kim
Review from Kickstarter
Hi Lisa, Could I please request for a refund. Look forward to hear from you. Thank you
Alex
Lisa R. Tamayo
Review from Kickstarter
Hi Bruno, We will email you offline. Cheers,
Lisa
Bruno Oliveira
Review from Kickstarter
I would also like a refund. If the product comes as expected, I will be happy to buy it afterwards. Please contact me for the refund process. Thank you
Lisa R. Tamayo
Review from Kickstarter
Hi Imran, You have waited very patiently. Thank you so much for that. We truly apologize for the delays. We will email you directly and process your refund. We understand how frustrating it is to have these delays. Cheers,
Lisa Tamayo
CEO
imran mushtaq
Review from Kickstarter
Hi, Having waited patiently, I would like to request a refund. If you could please contact me with refund information that would be great. Thanks
Imran
Lisa R. Tamayo
Review from Kickstarter
Hi Jacqueline, We are about 95% finished with the mechanical testing (the collar) and are writing the firmware to connect the collar to the app. As we get closer to production, we will reach out to each of you separately to get your shipping information. We are still on track for Spring delivery. Thank you so much for your patience while we produce a truly exceptional smart collar for you and your furry family. Cheers,
Lisa
Jacqueline McBride
Review from Kickstarter
I have not received shipping info or any information. Are or have these shipped? How do I check to make sure my shipping info is correct?
Lisa R. Tamayo
Review from Kickstarter
Hi Vivian, Your Kickstarter reward does not specify a Scollar Mini size. As we get closer to delivery, we will contact you to get the size you need. You can measure your pet's neck and we will send you the correct size of Scollar Mini. The collar will be adjustable to get the perfect fit. There are no links in the collar, it adjusts like a regular pet collar. A very happy holidays to you as well! Cheers,
Lisa
Vivian Ferro
Review from Kickstarter
Hi Lisa I’m really exited about this product especially with my two small dogs that have this frustrating habit of running out the front door. If I got the small collar and it’s too small can I add links to make it larger or is it better to get the 10-12” One and remove links
I don’t remember the size I selected when I pre ordered in Kickstarter Thanks and any need in shipping by the way Happy holidays Vivian
Lisa R. Tamayo
Review from Kickstarter
Hi Vivian! Yes, we would love for you to add on to your order! Go to www.scollar.com and you can pre-order Scollar Mini and accessories or Scollar Trek (for larger dogs) and accessories. Use the code SCOLLARPACK at checkout for an extra 10% discount on your order. Please let me know if you need any help ordering. Cheers,
Lisa
Vivian Ferro
Review from Kickstarter
Hello Will be be able to purchase or add on to our order. We have added another dog to our home and would like to get her a colar
Lisa R. Tamayo
Review from Kickstarter
Hi Jung, I apologize if you reached out to us and we did not respond. Did you reach out via email? I do not recall seeing a message or voice mail from you. We are finalizing beta prototypes for testing currently including tuning the antennas, testing the battery latching mechanism, and writing the firmware that connects the collar to the app and cloud. We are also swept up in a global component shortage. All of these things are causing a delay in delivery until March 2018. We sincerely apologize for this delay. Lisa Tamayo
jung eun su
Review from Kickstarter
I left a message and couldn't hear the answer.When can I get the product?
Lisa R. Tamayo
Review from Kickstarter
Hi David. Thank you so much for your continued confidence in us! The team is working hard on firmware development, and testing electronic circuitry and fine tuning the mechanicals to ensure everything works like we expect it to. Since Scollar is built on an open platform, we are excited to build a developer community that can create all sorts of functionality, including things like notifications on smart watches. Much more to come! Cheers,
Lisa Tamayo
CEO
David Cote
Review from Kickstarter
Even with the expected delays I’m still excited for the collar. We have four dogs can’t wait to use the product. Our smallest will be the test dog and move to the larger collars after. Was wondering if the collar will give notices on smart watches like the phone?
Lisa R. Tamayo
Review from Kickstarter
Hi Daniel, I will take this discussion offline to handle your request. Lisa Tamayo
CEO
Daniel Basinger1
Review from Kickstarter
can i please get a refund, been waiting too long
Lisa R. Tamayo
Review from Kickstarter
HI Jessica. I understand your situation. I am so sorry to hear about your cat. I will take care of your refund as soon as I can. John (CTO) and I live in Santa Rosa and our city is in the middle of a terrible fire storm today. Our internet is very spotty, making anything online impossible. I am writing this from my phone. I promise to take care of your refund as soon as the fire is dealt with. Lisa Tamayo
CEO
Jessica Roddy
Review from Kickstarter
Good afternoon. Unfortunately I must request a refund for my backing. I was excited for this product because one of my cats escaped last year and was never found. Last week the same thing happened. I need the refund to pay for flyers and purchase GPS collars immediately for my remaining two cats. Thank you.
Lisa R. Tamayo
Review from Kickstarter
Hi Tim, I will email you privately now. Cheers,
Lisa
Tim Barton
Review from Kickstarter
Hi
After waiting thru the months of delay I would like to request a refund. I’ll continue following the updates on the Scollar website however until it is finalized in productions I’d prefer a refund. If you could please contact me with refund information that would be great.
Cheers Tim.
Lisa R. Tamayo
Review from Kickstarter
Hi Dylan, I will email you privately now. Lisa
Dylan
Review from Kickstarter
Hi Lisa, After waiting thru the months of delay I would like to request a refund. I’ll continue following the updates on the Scollar website however until it is finalized in productions I’d prefer a refund. If you could please contact me with refund information that would be great. Thanks
Carolyn Barlish
Review from Kickstarter
I am a kickstarter backer. Have these been shipped yet? When will they ship?
Lisa R. Tamayo
Review from Kickstarter
Hi Diogo, I will email you privately now. Lisa
Diogo
Review from Kickstarter
Dear Lisa, I also did not receive any update and I would also like a refund as every single project that I backed has either been delayed (like this one) or ended up nothing short of a scam, which makes me very unconfortable right now. Best regards,
Lisa R. Tamayo
Review from Kickstarter
Zacharias, I totally understand. I am sorry to hear you want a refund, but will process it right away. I will email you privately with details. Lisa
Zacharias Kornilakis
Review from Kickstarter
Dear Lisa,
I did not get any update from my email. I need a refund please as my experience is not so good, losing money from projects that never come in production.
I hope to cut the line at the end, I will follow Scollar team but now I need the refund. Please send me the process for refunding.
Lisa R. Tamayo
Review from Kickstarter
Since we have backers on Kickstarter and Indiegogo, we have moved our communication with all of you to regular emails. Please be sure you can receive email from support@scollar.com. If not, please let me know and I will send you an update. Cheers,
Lisa
Lisa R. Tamayo
Review from Kickstarter
Hi Zacharias, We sent an update a few weeks ago with our new schedule, which is delivery mid-December, before the holidays. When we tested Scollar Mini in the field, it did not perform to our specifications so we modified the form factor, upgraded the tracking, tuned the antennas, and added some additional RFID functionality. This slowed us down a bit. It is going to make Scollar Mini a much more durable, quality, and beautiful smart collar. We will keep you posted as we progress with development. Lisa
Zacharias Kornilakis
Review from Kickstarter
Hi @all,
As August comes in 2 weeks, can we get an update if shipping is on schedule? Cheers,
Zac
Lisa R. Tamayo
Review from Kickstarter
Hi David, We have just introduced Scollar Trek for medium and large dogs at our Scollar store. You can pre-order one for a special introductory price. The Trek collars are on schedule for Q2 2018 delivery. Go to http://scollar.com/shop/scollar-trek/ to learn more about Trek! Cheers,
Lisa
David Cote
Review from Kickstarter
When would a larger be available you think. More so for a shar pei or lab.
Lisa R. Tamayo
Review from Kickstarter
Good morning Zacharias, I am in discussion with my VP of Operations about your shipping question. We will have to get this information from our logistics provider and I will get you an answer as soon as I have one. Yes, the collar is much different than the one we first designed. It is more durable, more lightweight, more waterproof, and is already showing superior performance, particularly with tracking. We have been testing the new design on our own cat, MoMo, and he runs around in it and sleeps in it and really barely notices the collar at all. It does spin around a little based on his position. The edges are slightly rounded so they don't dig into the pet's neck. In your order, you will receive the Scollar Mini smart collar, two rechargeable batteries and a charging base, a micro USB cable, a vibration module and beacon, and a portable base station. We are finalizing design of the base station and charging station now and I will share these with all of you the end of next week. Thanks for being a part of the Scollar pack, Zacharias. Have a wonderful weekend.
Lisa
Zacharias Kornilakis
Review from Kickstarter
Dear Lisa,
Thank you for updating on the product. As I see it looks real different product from prototype. I have a concern about the weight and how it is placed on collar. Also the shape looks to have corners. From point of upgrade, the idea of modules looks amazing!
Overall, I can see the energy has been spend on development.
I like to ask as I ordered the One Scollar smart collar + perimeter barrier module & base station, what will be the modules I will recieve. I feel confused.
Lisa R. Tamayo
Review from Kickstarter
Hi Zacharias! I had an update all ready to send to you all and then discovered that I cannot post backer-only updates on Indiegogo now that we have closed our InDemand campaign. So, I am sending you all a newsletter today. I have great stuff to tell you all!! I don't have an update on the EU postage question. I have posed the question to my VP of Operations and will get you an answer by tomorrow. Cheers,
Lisa
Zacharias Kornilakis
Review from Kickstarter
Hello team!
can you share updates for the project?
I still not received any updates for the postage on EU countries.
Lisa R. Tamayo
Review from Kickstarter
Hi Cat! I recently sent all of you invitations to all backers to take a survey regarding functionality, concerns, etc. I hope you had a chance to weigh in! We are working really hard with the engineering and design and manufacturing teams to take what we have learned with our first prototypes and customer feedback to finalize Mini for production. I will be sending all of you an email very soon asking for your feedback on some of these changes. I will collect addresses as we near production. Cheers, Lisa
Cat Fong
Review from Kickstarter
When will you send out the survey regarding colour selection and address
Lisa R. Tamayo
Review from Kickstarter
Hi Mel. Thanks for the color suggestions. When we get closer to finalizing for production, we will check in about options. We were originally planning to get Scollar in everyone's hands by late August. We made some terrific changes to Scollar Mini that will make it even better., including range for lost pet tracking, battery life, durability and waterproofing. These changes will push our delivery date out to October. Lisa
Mel
Review from Kickstarter
Any color that doesn't look like dirt or prairie grass works for me :). The cover idea is neat. Do we have an idea when this project will deliver? Thanks for being awesome!
Lisa R. Tamayo
Review from Kickstarter
Zacharias, let me find out about that and get back to you with an intelligent answer. I will talk to our VP of Operations and let you know what we can do. Lisa
Zacharias Kornilakis
Review from Kickstarter
Hi Lisa,
I come back to my previous question as one part not answered. Will you provide a way to save money on the import taxes for EU backers, using a 3rd party importer or giving an other way? I look forward for your answer.
Lisa R. Tamayo
Review from Kickstarter
Hi Zacharias. The $20 is meant to cover the cost of shipping internationally. We calculated the cost based on weight and our understanding of various international requirements. Our backers come from all over the world so we will ensure we understand the requirements for all of you. We want to make sure we are efficient for everyone - our backers and Scollar! Lisa
Zacharias Kornilakis
Review from Kickstarter
Good day! As I am EU backer, and I paid some extras (prize was 198$ and paid 218$) I like to know if it includes the postage fee. Also I like to ask if import taxes are included. If not there will be any EU chain as tax will rise the prize higher than the final product when it comes on retail market.
Lisa R. Tamayo
Review from Kickstarter
Hi Zacharias and Mel, Thank you both for weighing in about colors! Our original smart collar was in a goldenrod color (somewhere between yellow and orange) and we changed it because many people were not fond of that color. Your thoughts about the safety color are noted! For the Scollar Team, figuring out the colors is a fun part of the process and we are open to your suggestions. We also envisioned having a cover for the collar - what we call the Scollar Sock - that enables the pet owner to customize the look of the collar based on their pet's style. Our engineering intern made a fun one for the holidays that had big red stars that lit up and blinked. Cheers,
Lisa Tamayo
CEO