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Hello, I’m Gregory Brazier; Private investor. I opted for the financing of projects to financially support all serious people with projects. Contact me if you need. Here is my mail:braziergregory001@outlook.fr
Hello! You sent me an e-mail on 2018-02-13 with the information about shipping and a tracking number. I have not received anything until today. According to the tracking, the package was submitted on 2018-03-07 in Queensbury, NY!?!?!?!?! ?????? I live in Germany!!!! Please check quickly!!!!
Did not get anything yet here in Switzerland
I‘m still waiting for a product or at least for an Information. Shipment started in January!
No product received yet.
I practiced a few times on the day it was delivered. By the next morning, it wouldn’t open anymore. I chucked it right in the trash. Not worth the headache getting something I need stuck in there. The lock/passcode mechanism definitely needs ALOT of work.
Where do I send the pack back to have the lock replaced? Like many others on here, the lock malfunctioned for me too. Luckily I didn’t have anything in it when the lock malfunction.
At first I really liked the solar charger. Now I’m not sure it’s working as properly.
At first I really liked the solar charger. Now I’m not sure it’s working as properly.
I payed 29 USD for shipping to Hungary, now on Indiegogo you guys charge 10. How the hell is this possible?
I set my unit up and practiced with it many times before taking it on holiday. It was fidgety to get it to lock, but I got the hang of it. Second time using it at the resort, the combination didn’t work and we couldn’t get the safe to open. We then spent a lot more than the estimated time you give, working through the possible combinations until we hit the right one at 849! I am not an idiot, I wasn’t drunk and I followed the instructions exactly. It’s the lock mechanism, not the users, that is flawed. Step up, take responsibility for your product and stop blaming your customers.
I set up the locks night before last with no issues. Tried them out a bunch of times, and they worked perfectly. Today, I took the smaller Flex Safe with me, put only a few small things in it, and left. While someone else was driving, I kept trying to lock it, but it wouldn't lock. I made VERY sure it was on the code I selected - nothing. I jiggled each one - nothing. I turned them to the number just above them, just below them (per the instructions), both one at a time, all at once, every which way I could think of. Nothing. I went back to the starter code, but of course it doesn't work anymore. WTAF?!?! I mean honestly! I set up the code night before last, and since then it's just been hanging from my purse rack for all of a day and a half, tops. And now the lock doesn't work? The bag may overall be well-made, but this lock is CRAP, and makes the entire bag pointless. And I NEEDED it to work today! That's why I brought it! Didn't you delay our shipment to put a better lock on these? This is the BETTER one?! What on earth kind of garbage had you originally planned to use? Anyway. I'm pissed. What a joke. Fix it.
Wahoo! After over 2 hours of the flashlight being on (battery is still full!), and me fiddling with it every 20 minutes, or so, I figured it out! Do 2 quick presses of the power button to turn on or off. Any normal press while it's on will cycle through the light choices (bright, low, bright blinking), but 2 quick presses to turn on or off.
Is there a trick to the flashlight? I charged the battery pack last night and just tried it out. I pressed the power button, and nothing. I pressed it long. Nothing. I pressed it again, and the flashlight turned on! Very bright, very nice! I pressed it again, and the flashlight dimmed. A third press, it was brighter again, but blinking. I pressed it again, and it went back to solid bright. If I press it long, nothing happens. If I press it short, it just cycles through the 3 choices. How do you turn it off? Thanks!
Still nothing here
I am launching my Kickstarter in 2 days for the worlds best travel shorts it keeps everything in your pocket dry, and here is the preview https://www.kickstarter.com/projects/aquanautia/66393756… if anyone has any advice on anything to add, that would be really appreciated :)
Backer 590 ... I only received the waterproof phone cover and the cap . Despite numerous email ... this issue has still not been resolved Please advice
One of the best comedy shows ever, staring Jimbo and Co!
My bag mysteriously changed the lock code on its own and I never got to use it. The company suggested that I try to find the code by going through all of the combinations individually, like thousands of combinations... no thanks. Had to throw it away. Such bs.
@Markus @Jim Green @Anna- All packages were shipped over a month ago. Please EMAIL us at Info@TheAquaVault.com or send us a message so we can better assist. When commenting its impossible to track all of these questions. Thanks so much for your patience.
Lmao!
Still no Product here
I received mine in March... main issue is that the lock was difficult to lock (when the bag is not filled up) and i so far had two experiences of the lock combo 'jump' after locking the bag... lucky i was able to scroll through the combo slowly and unlock the bag... this is a good bag quality, but i would not get it again unless the lock is seriously improved... i would go back to a trusty lock-key solution anytime...
Congratulations, you have completely smashed the worst delivery time, I have ever had from a kickstarter project, and anyone else for that matter. Even worse than the truly awful smartbelt Amarex debacle. 8 weeks tomorrow since the notification of shipment.
@Creator.
Please provide update on why my motion alarm is not work.
And now my Flexsafe is somehow lock by itself and I am unable to unlock it!
Need to try the 999 combination?
Please provide update on why my motion alarm is not work.
And now my Flexsafe is somehow lock by itself and I am unable to unlock it!
Need to try the 999 combination?
Anyone else still waiting for their package? Mine was shipped in January, tracking states it was "dead mail". Contacted the team, was told "there was an address issue" (Address ist correct, according to tracking system both USPS and the German forwarder DHL the package never left the USA) and a new package was supposedly dispatched. Why I say supposedly? I was given the same tracking number and when I asked if this is correct, no reply.
So it is now Mar 12th, I have no valid tracking number and of course no package.
I ordered a ring in the US end of January, and I received it only a few short days later here in Germany, also through USPS, with the exact same address.
I had originally ordered this for a trip to the canary islands, which has long come and gone, now I fear I will never receive what I paid for. Very disappointed.
So it is now Mar 12th, I have no valid tracking number and of course no package.
I ordered a ring in the US end of January, and I received it only a few short days later here in Germany, also through USPS, with the exact same address.
I had originally ordered this for a trip to the canary islands, which has long come and gone, now I fear I will never receive what I paid for. Very disappointed.
That depends of course on whether you received it or not
Enjoying the FlexSafe, unfortunately the flashlight on the battery does not work and I see similar comments below. If that is the only issue going forward, I'd say this kickstarter worked out well.
Received my item finally after 1 mth of 'MIA' in shipping nowhere to be found. No problems in setting e lock wen doing it properly. Gonna be very useful for my backpacking trip hiking and for beach.. Thanks aquavault!
@aqua- flexsafe team@ Thanks for this classy and useful all round item! Special thankyou again for the extra Hat and the 2 extra water proof pouches and all the communications and support i have had from you! Very generous, I wish you the best and please let me know if you have another project lined up as you will get my full support no matter what happens! Xxxx
@M.A.Rahbari - it is Friday evening, the perfect time to relax. Go get a couple of beers, it will help you out a lot.
I see you escaped from the mental home again
Lol @ levente@ lol, I don give a monkey what it was intended for, I didn't buy it for the beach.....I bought it because it had holes in them. I bought for a different purpose, and alarm is perfect for indoors and what I needed it for.. get it??? ,I don't care what the company or you mean to each other and what you intend to do! I got what I want! Now just go for a swim and see how far you can swim out into the sea! All my love and i hope i don't hear from you again. Xxxx
It's not USPS, it's the method of shipping chosen. I had another package shipped by USPS by another vendor at the same time from roughly the same area. It took 5 days. This one has been on the go for over 5 weeks.
PS USPS got worse...it is becoming slower than Italian Post Service: weeks to ship...
Got mine today....unfortunately I had to pay custom fees.... What da f***k!! I like it but the lock does not seem so strong and reliable... I don't think it has the "new patented lock" and I'm sorry for this. I tried to lock and unlock: it seems to work fine... Hope it keeps on...
@M. A. Rahbari: "The alarm is also great and is just sensitive enought for the job in hand... This is not just for the beach so the HOLE at the bottom is also a good addition for all sorts of reasons (Every one to their own)" Man, please have some common sense and be at least a little bit objective! One of the main purpose of this product is to use it on the beach, most of the promo footage was shot on beaches as well. Please tell me what is the point of the holes and how the hell would anyone be able to use the alarm on a beach since in 90% of the cases you will hang the bag and even the slightest breeze will sound the alarm. In fact the alarm is completely unusable to the beach (not to mention that the fob is not waterproof). I like the product, but it definitely has its cons.
@Radu its obviously not a scam as so many people have received their order. Just because USPS messed up doesn't mean you go around calling it a scam
Very disappointed. I never received my package. It was sent but USPS said the package is lost somehow. AquaVault does not want to resolve the issue and when I contact them they pretend they don't know what I am talking about. I begin to suspect this project is a scam..
@ flexsafe team and update on the bag @, it's all great, every bit of it and the zip/opening softens up after a some regular use . No worries about the lock either as it works fine with care like anything else in life. Infact everything is in good working order. The alarm is also great and is just sensitive enought for the job in hand... This is not just for the beach so the HOLE at the bottom is also a good addition for all sorts of reasons (Every one to their own)...I am perfectly happy... thankyou team, I love you! Xxxx
Well another 2 weeks and still "in Transit", last heard of on the 25th January. You must have thought, well, it's already months late, why spend money on a decent delivery service?
@all, I used my plus for first time in real world situation at an indoor waterproof and it served its purpose perfect... Now, that doesn't mean that I won't have issues with the lock in the future but after all my multiple opens and closes I use common sense and it had no issues at all.
Thanks for nothing, I guess. I send you an email stating that the FAQ's are not helping and in response you send me the FAQ's copied and pasted.
I got my Flexsafe Plus a week ago. I am more or less satisfied with it, my issues are:
-the fob is not waterproof (they said it will be), so you can't go swimming with it
-I don't think I will ever use the motion alarm on the beach/spa etc., since I will probably hang the bag somewhere and even the lightest breeze sounds the alarm, so it is practically useless in an open space, it is simply too sensitive.
(these are quite big issues, since this product is meant to be used on the beach)
-the power bank is a "very Chinese" product, it has a weak, plastic-y feeling to it and although I haven't thoroughly measured it, I don't think its capacity reaches 10 000 mAh.
-I don't get why the bag has 3 holes in it (bottom, left and right side). I mean they stated it will not be "waterproof", only "water resistant", but seriously, what is the point of this?
-if you are careful with the lock, it works fine, but I managed to lock myself out one time too, like many others. Fortunately I found the combination in about 9 minutes, but only because I was lucky. You have to be extremely careful when using it. However, finding the code (trying all combinations) definitely doesn't require 10 minutes as the creator said, more like 40-45 - which is a good thing against thiefs, bad for us. I am happy I bought the Plus version, it was only 30 USD more expensive than the normal version and I can put a lot of stuff in (my 2nd generation Nexus 7, a little book, 2 phones, lots of keys, wallet, earbuds and there is still some space left), but I definitely don't think it is worth 150 USD (plus shipping&VAT for us in the EU which would come to appr. 220 USD, that is extremely exensive!) - now they sell it for 150. The normal version is 58 USD which is a fair price, however it is ridiculous that it is a dollar cheaper than the super early bird here on KS. Our help (who bought the Flexsafe Plus) was appreciated with 60 USD discount but what about people who bought the small version? (anyway all in all, considering the current prices the small version is a waaaaaay more reasonable purchase). I am definitely not entirely satisfied but all in all I am happy with the purchase and the campaign was managed well.
-the fob is not waterproof (they said it will be), so you can't go swimming with it
-I don't think I will ever use the motion alarm on the beach/spa etc., since I will probably hang the bag somewhere and even the lightest breeze sounds the alarm, so it is practically useless in an open space, it is simply too sensitive.
(these are quite big issues, since this product is meant to be used on the beach)
-the power bank is a "very Chinese" product, it has a weak, plastic-y feeling to it and although I haven't thoroughly measured it, I don't think its capacity reaches 10 000 mAh.
-I don't get why the bag has 3 holes in it (bottom, left and right side). I mean they stated it will not be "waterproof", only "water resistant", but seriously, what is the point of this?
-if you are careful with the lock, it works fine, but I managed to lock myself out one time too, like many others. Fortunately I found the combination in about 9 minutes, but only because I was lucky. You have to be extremely careful when using it. However, finding the code (trying all combinations) definitely doesn't require 10 minutes as the creator said, more like 40-45 - which is a good thing against thiefs, bad for us. I am happy I bought the Plus version, it was only 30 USD more expensive than the normal version and I can put a lot of stuff in (my 2nd generation Nexus 7, a little book, 2 phones, lots of keys, wallet, earbuds and there is still some space left), but I definitely don't think it is worth 150 USD (plus shipping&VAT for us in the EU which would come to appr. 220 USD, that is extremely exensive!) - now they sell it for 150. The normal version is 58 USD which is a fair price, however it is ridiculous that it is a dollar cheaper than the super early bird here on KS. Our help (who bought the Flexsafe Plus) was appreciated with 60 USD discount but what about people who bought the small version? (anyway all in all, considering the current prices the small version is a waaaaaay more reasonable purchase). I am definitely not entirely satisfied but all in all I am happy with the purchase and the campaign was managed well.
I still havent gt my flexsafe+
Last tracking update on 26h Jan 'in transit to next facility"
No other updates till now, nothing delivered and already send messages and emails to you aquavault but no one replied. Please assist this matter soon. Thanks!
Last tracking update on 26h Jan 'in transit to next facility"
No other updates till now, nothing delivered and already send messages and emails to you aquavault but no one replied. Please assist this matter soon. Thanks!
Hi, I purchased the AV and powerbank via Kickstarter and am having issues with it. First, I cannot get the powerbank/flashlight to actually charge anything via USB cable. Do I need to do anything special like hit the power button 5 times quickly to make it work? Also, after initially engaging the lock the first time after I changed it, I cannot get it to reengage. I watched your video of how to make the lock work but mine is not "magically" reengaging no matter how long I hold it there. Do you have any other ideas of how to make it work?
Hey, I got a faulty lock. I followed the combination setting directions extremely carefully, hold in button move dials, then realize button. Now it won’t unlock on the combination I set. You need to either end me a new unit or provide a return shipping label so you can fix / reset. Note, playing with dials, they are not clicking / seating in a 1:1 ratio and are often seating between numbers.
For the record, I have opened and closed my flexsafe+ maybe 30 times now under normal conditions, and have had no problem with the lock... i have even tried locking it, spinning to some random number, and opening it, and it still does not ruin the lock....so in my opinion. it works exactly as advertised and expected
@Creator what about shipping in Italy? Here no notice...
Well mine has been "in transit" since 21st Jan and hasn't been updated since January 25th. I had another USPS package posted from the US about the same time and that arrived two weeks ago. obviously this one has gone by slow boat.
Please check and give me my correct shipping number. And make sure it is send to my correct address. As i guess you must have input my address wrongly
Still no delivery!!! What's happening???
My backer number is #92
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View ProductOverview & Specs
Includes :
FlexSafe Plus, Hat, Phone Case, Shoulder Strap
Features :
Motion Alarm, Solar Charger, Slash-Resistant
Dimensions :
12 x 8 x 4 Inches
Discovered on :
08/22/17
Gadget Flow, © 2018
Office Address: 405 RXR Plaza, Uniondale, 11556, New York, USA +1 (315) 401-4173
FlexSafe+ Portable Smart Travel Safe
$59 USD USD 59Protect your gear like never before when you use the FlexSafe+ Portable Smart Travel Safe. This safe offers high-quality materials and the latest technology so you can have total peace of mind. The FlexSafe+ features a built-in motion alarm. Should your safe move in any way, it will emit a high-pitched alarm to stop the thief in their tracks. The FlexSafe+ features ultra slash-resistant material. In fact, it uses five layers including nylon, RFID-blocking material, 3mm EVA, slash-resistant material, and another layer of nylon. This combination gives the FlexSafe+ water resistance and all-over protection. Even digital thieves are no match for the RFID-block capability. The safe itself has a fold-over flap that wraps around anything from your bike to beach chairs. It’s also great for hotels and dorm rooms as an in-room safe. If that’s not enough, it also comes with a built-in power bank complete with a solar power backup for your devices.