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Lifepack Hustle Solar Bag Collection

Editor's Rating
4.8?
Discovered on 2017-07-18

Enjoy your life on the go when you have the Lifepack Hustle Solar Bag Collection. These bags enhance every part of your journey. Both the Backpack and Shoulder Bag include built-in power banks complete with a solar panel. With two USB ports, you can recharge this battery with solar power, USB-C, or micro USB. In addition, you can also charge your USB-C devices. In addition, the Hustle Collection features a one-handed secure lock. You can leave your bag with total peace of mind as it also wraps around a fixed place. Along with all this, the Hustle Collection has fleece-lined padded laptop sleeves for devices up to 15 inches. The Hustle Backpack uses leather accenting for a sleek yet minimalist design. It comes in four colors and features hidden pockets. The Hustle Shoulder Bag has all-over vegan leather and tons of hidden conveniences.

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Overview
Overview & Specs
Styles :
Backpack, Shoulder Bag
Battery :
10, 000 mAh
Features :
Built-in Power Bank, Solar Power, Hidden Pockets
Colors :
Stealth, Vintage, Ranger, Steel, Cognac
Discovered on:
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Comments

49
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Comments
Kickstarter Comments (49)

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Connie Johnson
Review from Kickstarter
Finally, got a response for my refund inquiry. I'm just not interested in giving this product as a graduation gift with it's current state or NOT working!!!! This is the response to my request...... Please note that refunds will be issued excluding the shipping and return costs. Can't understand why I have to pay for shipping and return cost on a product that is clearly WORTHLESS!!!! As I have purchased numerous products from Kickstater -- THIS HAS TO BE A COMPLETE JOKE!!!!!
Norvern Munky
Review from Kickstarter
#Jenina How about you stop apologising and start answering backers questions? Answering in the forum where the questions are asked and where funds for the project were raised in the first place?
Solgaard Design
Review from Kickstarter
Hello Everyone! We are sorry for the lack of response here in the comment section. Please send us an email if you need assistance. About the replacement update, we will post it once we have the exact timeline. Thank you so much for your patience and understanding. -Jenina
Shaun Shrimpton
Review from Kickstarter
Any updates on when the defective solarbanks will be replaced? First notified of this on 4 April
John R Wilkins
Review from Kickstarter
So?
Cecily Zhu
Review from Kickstarter
@Cassadee Wong I have a feeling that if they did that, their facebook reviews and other marketing streams would be flooded with more one star/negative reviews than they've already received. And I second Gabriel's request for a new update. This lack of responsiveness just solidifies the perception that they only care about pumping out new products. It's a shame that it's impacting the quality of customer service as well as that of their products. Not great for positive brand recognition.
Gabriel Lamontagne
Review from Kickstarter
Hello Solgaard!
An update on the new solar panel batch would be appreciated!
thank you !
Scott
Review from Kickstarter
So it’s been two months since my last contact with these folks regarding the broken zipper on my shoulder bag. Their answer? Sorry we don’t have any but when we do we will ship one. Same answer they gave me two months ago. I used to hold Solgaard in high esteem. Not any longer. Avoid them like the plague.
Cassadee Wong
Review from Kickstarter
I already message them and still no answer. It's said that the power bank has a year warranty. Are they gonna just want for that one year to be over?
Jeremy Johnson
Review from Kickstarter
So I love the idea of the backpack but in practice it leaves a lot to be desired. I haven't used the power pack or lock enough (or at all) yet to know if they're faulty. But there are other things that have disappointed. For starters, it's a nice looking bag but not designed all that well. My leather messenger bag is half this size but holds twice the stuff. The pouches are hard to zip up. I had to take everything out of the main area a couple minutes ago so I had the room and leverage to zip up the front lower pocket. The arm straps keep loosening. They just don't hold tight enough to stay in place. And finally, after only a couple months of use, the backpack is starting to buckle right around the seam between the leather and cloth which means it doesn't stand up-right anymore. It now tips over easily. I can see that happening after a couple years of use but after a couple months? Not so good. But hey, I've gotten a lot of compliments on bag. :)
John R Wilkins
Review from Kickstarter
Saw the same bag with working power packs advertised for $69. Wish I had seen that before pledging more to you. I'll be happy to send my power packs back to your for a partial refund and pick a couple up at $5 Below. Haven't had any issues with their power packs on other things. It's time to put up or shut up. We want what we were promised months ago. Enough excuses.
Elizabeth Z
Review from Kickstarter
Hi Quinton, I already emailed them in May and they haven't responded. So many people are having issues with the solarbanks, such a shame for the developers and us. the solarbanks is one of the main reasons I purchased the bags. I think I would like a refund please. Do you have a depo in Australia where I could hand the bags in and get a refund please?
Norvern Munky
Review from Kickstarter
#Ferran Garcia You are incorrect. The Hustle team knew about the defective locks, as they had been informed on their previous KS campaign that the locks did, of their own accord, cease to accept the opening code. The Hustle team decided to send out bags for this campaign with the same, defective, locks. The Hustle team made some references to waiting times when sending our Hustle bags to us with known defective locks. Since the bags have been delivered Hustle have apologised for not being in regular contact. They haven’t apologised for not logging into KS regularly and following up with their backers though.
John R Wilkins
Review from Kickstarter
5/25/18 Update. I hope you received my serial numbers when I sent them earlier this year. Sending an update on the 25th and expecting everyone to respond by the 1st of that following month is ridiculous. especially when the update wasn't emailed only posted on the site that I'm sure most of us don't visit daily. I'm expecting a response this time since I've not received one for any message posted. When will the replacement power packs be sent, I'm waiting for 2 of them.
Ferrán García
Review from Kickstarter
@Matt Swindale You probably inadvertently changed the code when opening the lock, probably by rotating one or two rotators by one or two numbers. My advice would me enter your code, then try rotating each wheel, one by one and starting from the closest to the open push button, first to the right and if it doesn't work, back to your code and then to the left. Combining these movements in the two first wheels, you should be able to open it.
Keith
Review from Kickstarter
I came back here to check on updates for my replacement solar charger but it seems many are having problems too 🤦🏻‍♂️ creator , pls do respond and be responsible
shannon burnett
Review from Kickstarter
Won't it be appropriate for those with a faulty power bank to be sent the power bank with the speaker on your website as a replacement. I only ordered the power bank with no bag, this is getting a little ridiculous. Thing so simple with so many problems.
Cassadee Wong
Review from Kickstarter
My power bank won't charge any device for some reason. I've switched cables and still no use. Can I get an exchange?
John R Wilkins
Review from Kickstarter
OK, are the panels going to arrive anytime in the next six months? Seems to be taking a long time to fix a problem you have identified and if it's random and such a small number, shouldn't this be something you could correct easily? The delay on the bags was one thing, but not this has taken things to the ridiculous.
Jennifer Woolslayer
Review from Kickstarter
Am I trying to put the solar bank in wrong? It won't fit in my messenger bag
Quinton Banfield
Review from Kickstarter
Elizabeth Z. Read the update about the banks.. Big problems with them you need to email them
Shinji Tanaka
Review from Kickstarter
I have not received my backpack or bag yet. Please check it as soon as possible and send it.
Elizabeth Z
Review from Kickstarter
I purchased 2 bags as a present. Both solarbanks don't work, only 10 minutes of power after charging all day. Can I get a replacement for both of them asap please. I sent this as a message in May but have not reply yet. :-(
Amie Barron
Review from Kickstarter
The second bag was just opened (my partner was travelling and it was a gift) and one of the USB ports is so bent it doesn’t allow a cable to go in. Also got the same LED problem. I’ll report that as requested.
Matt Swindale
Review from Kickstarter
Hi guys, I’m having a problem with my lock. I’ve locked it but it’s not accepting my code? Any ideas, any way to do a master reset? Thank you Matt
Bronwyn Oshust
Review from Kickstarter
Just got a duty and taxes BILL (minths late!) From Fedex (who never even shipped the thing in the first place??) Saying I owe ¥2100. What the fuck? Did we not already PAY shipping? Talk fast, guys.
Jay Frenkel
Review from Kickstarter
Could someone kindly update me as to why I have still not Received my bag and solar powered block?
Elijah Pantil
Review from Kickstarter
Really need an explication here on why myself and a lot of people still haven’t received the bag that they paid for and yet they are on sale on the Touch of Modern for less than what we paid to get it early. Anything, anyone please respond. I don’t care about the issue with the solar bank at least send me the bag so I have something to use and send me the solar bank once you fixed whatever issues you’re having. I can’t even chime in on any issues because I didn’t even receive anything to have an issue with in the first place.
Evelyn
Review from Kickstarter
Kim Agdaca - you’ll find the information on how to do all that in Update #21.
As to finding the solarbank serial number - look for it on the side of the solarbank
Rami Ghanem
Review from Kickstarter
Can you please at least answer my latest three emails, i 've been talking yo myself lately, didn't receive the survey and didn't get my bag yet.
Kim Agdaca
Review from Kickstarter
I can't find where to email our serial number and report if we have a faulty power bank. Please help.
Kevin L. Nault
Review from Kickstarter
(Cross-posted from the comments to Update 22) This update addresses the LED issue, but a number of folks including myself have reported that the battery on our S2 is not charging from solar exposure. Has this been determined to be the same problem, or is that still an outstanding issue?
Lucie Mechelk
Review from Kickstarter
Just wanted to say, Jenina is very nice :) thx for the lovely support
Wilson Ooi
Review from Kickstarter
I have reported the issue previously to Jenna along with the S/N of the faulty unit via e-mail last month. Do we need to raise another report on the matter or those already reported have been tallied towards the replacement batch?
Claire Tang
Review from Kickstarter
Does the People who reported their solarbank being faulty with their serial number early on need to email you again? Also what do we do with the faulty power bank?
장지은
Review from Kickstarter
I already reported my solarbanks with the serial number when you guys wanted informations. Do I have to mail you guys again to get the new solarbanks?
David Dugal
Review from Kickstarter
@Lauren Rogers yeah there seems to be an issue with Hawaii. I was told it's the number on the battery itself and shipping it makes a problem.
That's the most I have gotten.
Lauren Rogers
Review from Kickstarter
Dalen: I live in Hawaii and I’m having the same problem! I’ve got two emails so far saying they were mailed and it had the correct address listed in the email. But both times the tracking system said they were “successfully delivered” to some random city in California. I don’t understand what is going on. Could someone please help us? I feel bad for my friend who ordered through me and is still waiting.
Ash billings
Review from Kickstarter
I’ve sent to emails and still no response. I’ve still not received my backpack. Is anyone willing to respond
Xenvius
Review from Kickstarter
@John R Wilkins: These are the risks you have taken as a backer on Kickstarter. You get a reward in turn for providing them with the money they need to bring the project to life. You didn't buy anything. If you'd like to have issues solved as if you bought something in a store, there's an easy solution: leave kickstarter and buy your stuff in a store.. It takes time to find you what the issue is and how to fix it. Deal with it.
Dalen Miyashiro
Review from Kickstarter
Has any other backers in Hawaii received their lifepacks yet? Mines were returned to shipper twice 😭
nicholas
Review from Kickstarter
I've got a update for the team. The LED issue evolved into a battery issue. The unit can't hold a charge. Charged it up for a full 8 hours. It's flat 5 mins later. I was happy using it without the LED, now it's officially dead. Hope we can get a replacement soon.
John R Wilkins
Review from Kickstarter
Xenvius Respectfully, they identified the issue in an update on 4/10/18. It's been well over a month and there is still no word of what's going on. Don't take the lords name in vain, first. Second, they have our money and have not met any of the deadlines and now they are treating us like idiots. If they bought trash to resell to us, they need to offer a refund on the panels so we can purchase ones that will work from another site. Go to $5 below, you can get working panels there. What's their hold up here?
John R Wilkins
Review from Kickstarter
On April 10th you stated you are aware of problems with the solar panels. You seem very proud of the small number of panels with issues, 200+ of O remember correctly. If it's such a small number that you must replace for investors, why is it taking almost 2 months to do so? If the problem larger than you are admitting here? Or do you not intend to replace the panes. Mine are totally useless. It's not just an LED/LCD issue. They do not charge even sitting in sunlight for days/weeks. When will replacements arrive? After waiting months for the bag, this new delay is making the entire situation worse. If there are no working replacement coming, how do I return the 2 bags with nonfunctioning panels in order to receive a full refung?
Noemi Zehetbauer
Review from Kickstarter
@Emily i am also slowly regretting buying from KS again... i mean, i have been burnt before! But i am also on the brink of asking a refund for my two solarbanks and buying acutally working ones online..
Emily Ant-slayer D'Aurora Baraf
Review from Kickstarter
I would really like to have my bag. I got information from an email response that they are moving warehouses. Why isn't this in an update? I wasn't going to push the matter as many KSs go beyond their intended delivery date, but I'm really close to asking for a refund and buying a bag from China.
Shaun Shrimpton
Review from Kickstarter
I asked about the solarbank on 6 April, and still no update - any news on when we can anticipate a replacement? I really want to use the bag as it's intended. Thanks
Elijah Pantil
Review from Kickstarter
I don’t usually like to complain but I’m still waiting on my bag. Can someone update me?
Claire Tang
Review from Kickstarter
So what shall we do with the broken the solarbank?