What's New
Sign Up

Cookie Notification

We use cookies to personalize your experience. Learn more here.

I Accept
I Don't Accept
  1. Home
  2. Categories
  3. Useful Gadgets
  4. Trunkster Smart Zipperless Luggage
x
Ratings for products on Gadget Flow are based on quality, competitive features, aesthetics, price, and more. We also take feedback from our users seriously. Products with negative feedback (shipping delays, quality issues, etc.) will go down in rating. Feel free to report your experience with this brand and we will investigate.

Trunkster Smart Zipperless Luggage

Editor's Rating
2.5?
Discovered on 2014-11-27

Based on user feedback, we have decided to bring down the rating of this product to 2.5 stars. Issue: Delay in delivery and lack of presence/communication. [Updated 10/24/2017]

Trunkster: Zipperless Luggage with GPS + Battery + Scale Meet the world’s most revolutionary luggage, featuring zipperless entry for faster access, USB charging, a built-in scale, and GPS. Meet the world’s most innovative luggage for the discerning traveler. A perfect harmony of form and function, Trunkster features a revolutionary sliding door that lets you instantly access your belongings in the tightest spaces. Trunkster also weighs itself, charges your electronics, and can be tracked globally. Zipperless Entry – An effortless and durable sliding door that makes zippers seem ancient. Patent pending constructions boast a rigid exterior and corrugated, malleable interior. Built-in Digital Scale – Never pay excess baggage fees again. Removable Battery + USB Charger – Charge your gadgets on the go via an upgradeable, removable battery. GPS Enabled – Track your suitcase anywhere in the world from any connected device. Complete Control Handle – Maximum maneuverability and comfort.

LoadingSave588 Users Saved This Product
Overview
Overview & Specs
Discovered on:
Report this

Comments

71
Write your comment ...
Comments
Kickstarter Comments (50)

20
Leave a Reply

avatar
300
  Subscribe  
Notify of
Joel Hassell
Joel Hassell

I received my Trunkster today after crowd funding. It is junk. Poorly constructed. GPS tracker doesn’t work. USB charger is just silly and very limited. The interior is very poor. There are a number of plastic molding problems, some of which needed to be sanded down to insure my clothing wasn’t snagged. The wheels pictured on their web site are not what you get. The wheels that come with the actual luggage are tiny and barely function over carpet. Save your money. I had high hopes for this and am sorely disappointed. Will hand it down to my kids or… Read more »

hello@thegadgetflow.com

Thanks for the feedback Joel. That’s really bad news. Have you contacted with the makers yet?

Allison Wood
Allison Wood

I agree with Joel Hassell. Total junk. The handle is not sturdy at all. It wiggles around at full height and I have to punch it down several times to get it to stay down. And being in the center of the bag, there isn’t any convenient way to carry another bag on top. The wheels are rubbish. I’ve ended up lifting and carrying it more often than not because the maneuverability sucks. I keep tripping over it when I’m trying to move it around. The lock is already broken on my first trip. The plastic tab came off the… Read more »

hello@thegadgetflow.com

Thanks for the valuable feedback Allison.

Henry Shen

This is a piece of turd. Do not buy and do not be fooled by this paid review. I’m a kickstart backer for this product and after 2 years of waiting (with our money in lock-up, mind you), the product received is extremely underwhelming. This looks like cheap plastic box I could’ve made in a couple of hours with the industrial 3D printer at my school’s lab. This should only cost 50 bucks tops and the fact they’re charging 350 for retail is a complete rip off. Don’t be fooled folks!

hello@thegadgetflow.com

Thanks for the feedback Henry.

Tracy Bay
Tracy Bay

Totally agree Henry… just received yesterday, after waiting for 2 years after paying US$450 for a small trunkster, to support this kickstarter, it so feels like a plastic box which can be fixed up in 1 month. Even the wheels are the cheapest kind, not even close to Samsonite’s quality which is selling cheaper. The price is seriously overrated, i wonder if it can even survive through the baggage line, with all the thrusting around with the rest of the hardy luggages. Without anything in the luggage its already a 3.42kg, imagine how much can I store? It’s already so… Read more »

hello@thegadgetflow.com

Oh no. That’s bad news Tracy. Have you contacted the Trunkster team yet?

Eric A., Publisher
Eric A., Publisher

A built-in weight sensor for a carry on? Why would a carry on ever weigh too much? Ridiculous.

Jason
Jason

I’m not sure there are enough negative adjectives to describe this bag. The material and construction are sub par at best, the best way for me to describe this is if you drive lets say a mercedes and then rent a kia rio for a business trip….this bag is the kia. It is extremely heavy for it’s size and despite that you get the feeling that the whole thing could fall apart at any minute. The wheels are wonderful just as long as they’re rolling on smooth sealed concrete but if you hit a crack the whole bag will fall… Read more »

tamarasara1
tamarasara1

I received the Trunkster just prior to leaving on a trip. I am truly disappointed I am with the Trunkster product. – The handle is not what was televised originally. It is not conducive to hanging anything on it the way all other pieces of luggage with collapsible handles do. The handle is too cumbersome and should not be the width of the bag. – The wheels are awful. It does not roll well on carpet. I wanted up carrying the bag more often then rolling it. I have Samsonite spinner luggage pieces that are extremely easy and manageable when… Read more »

hello@thegadgetflow.com

Thanks for your valuable feedback Tamara.

Toto Dharmadji
Toto Dharmadji

Received a small cabin Trunkster……. After over 1 year of waiting, while the bigger size is still in process according to them. Probably will be another year or more before we receive the other luggage. (WE CAN NOT Cancelled the order according to them.) I used it after receiving the goods and rolling the Trunkster on the carpet was a struggled especially if you are in a hurry getting to your gate. It’s NOT a light weight trunk. Additionally, the TRUNKSTER never tell us about the cost of GPS after 1 year of ‘free’ of No charge. I still have… Read more »

hello@thegadgetflow.com

Thanks for the feedback Toto. Much appreciated. :)

Isaac M
Isaac M

Very very dissatisfied!!!
Waste of money!!
Customer service is not existent!!
I received my carry on last week after having waited almost a year past their promised delivery date with no updates being sent to customers. I requested a refund numerous times after having not received product anywhere close to delivery date. I was refused!
I’m embarrassed to walk around with it as it’s an oversized piece of plastic. Zero sex appeal!

Chris Holland

I received the carry-on about a year after I placed the order. I’ve been waiting for the full-size for 16 months and now they’re “hoping” to get those out by Christmas. I do not find this acceptable. Also, as mentioned below, do note the weight of the bags as it’s heavier than I anticipated. Couldn’t add much stuff inside without exceeding cabin baggage allowance. Not feeling good about my purchase.

Cameron Stark
Cameron Stark

I purchased the Trunkster and was excited to get the suitcase. For the first three trips, all was well and I enjoyed the bag. I then took a trip to Tokyo and took the bag nearly a mile on asphalt. Two of the wheels melted from the heat generated from the additional friction (asphalt versus linoleum/tile). When I contacted Trunkster, they told me that their warranty did not cover wear and tear (again, my fourth trip) and there were no replacement wheels available, though they would give me a slight discount on a new bag. I would not recommend this… Read more »

Gregory Di
Gregory Di

Trunkster’s team has disappeared from the internet after failling to fulfill their $1.5 million Kickstarter campaign, yet they are still collecting money for new orders and not fulfilling them. Please remove this promotion for a criminal organization.

Gadget Flow Editors

Thanks for messaging us Gregory. Our compliance team will take a look. 😊

Robert
Robert

How can the GPS possibly be of use when the airlines don’t allow lithium ion batteries in the cargo hold? The battery had to be removed before it goes in the cargo hold. What happens when TSA wants to look in the luggage that can’t be opened? I assume you would end up with a broken suitcase then.

Allen Wilson
Review from Kickstarter
Yet Another Kickstarter Scam. The numbers are growing. It’s really sad to see when Kickstarter aggressively promotes these scams on social media and as “Staff Picks”. I hope everyone rebukes these advertisements on social media when they see them.
kate a
Review from Kickstarter
Kickstarter doesn't care. They're not going to do anything because they received their cut of our pledges when Trunkster collected the funds.
K.C.
Review from Kickstarter
So I'm one of the backers that pledged for the set but received only the carry-on version. While I am pissed off about the lack of response to my inquiries, what exactly is the reason behind everyone copying and pasting those terms and conditions? I highly doubt kickstarter cares, and I would guess there is a loophole that says backers contribute at their own risk anyway. If I'm wrong please educate me. I would honestly appreciate any update at this point, just so I know if I should bother keeping hope alive for this company.
Allen Wilson
Review from Kickstarter
I love how Kickstarter categorizes this project as “Successful” when they haven’t delivered on their commitments. KICKSTARTER deliberately marketing failed campaigns as successful should be CRIMINAL.
cameron petersen
Review from Kickstarter
Kickstarter.....where are you in all of this? These people have squandered the money you released to them and they have done NOTHING to right this. How can you sit back and watch this happen?
No one is claiming fault or offering help. At all. Trunkster. Kickstarter. You have failed us.
cameron petersen
Review from Kickstarter
I received one piece of luggage but purchased and paid in full for the entire set.
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Kaniawati Zainal Abidin
Review from Kickstarter
Hi,
Anybody know how/where to change the battery of the scale handle?
Thanks
lisa gregorian
Review from Kickstarter
I received one piece of luggage but purchased and paid in full for the entire set.
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Jolene Lo
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Mark Gray
Review from Kickstarter
Yada yada - pointless non-applicable T&C copy-n-paste ad infinitum! My Trunkster battery died at the weekend, while on holiday, so that's the end of that then:
- Non-existent checked bag (and likely won't ever exist due to flawed design).
- Carry-on that isn't of the quality promised (though at least we got that).
- Battery, dead.
- Tracker, still works (after I asked LugLoc to move it to their platform), but can't be switched off, so I have to keep it regularly charged. Soon to be redundant as LugLoc have launched a better 3G version.
Nancy M. Baisch
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Kristy Collette
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Johan Milio
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Josh Laird
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Matthew Wheeler
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Allen Wilson
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Wai Hong Luk
Review from Kickstarter
s I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
S S
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Dac
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Eric Moirez
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Christin VonMusser
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Kara
Review from Kickstarter
Backer 532 As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Will Oswald
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Edwin Ngo
Review from Kickstarter
As I have not received my reward and declare a refund to be paid in full.
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
and,
New Terms under https://www.kickstarter.com/terms-of-use
"If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."
Ben
Review from Kickstarter
Haven't received my backed Products yet!
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
Avtar
Review from Kickstarter
Like all these other people, I have not received my reward. I demand a full refund for my pledge amount.
Hung Ha
Review from Kickstarter
Still nothing. And Kickstarter doesn’t do crap. I’ve emailed back and forth with them and all they can say is to email creator. And they (Kickstarter) are not responsible for fulfillment or refunds. What BS is that. If you profit, you are responsible. Its like saying, I’m not responsible for a bank robbery, but I showed the robber how to access the bank, gave him security codes and showed him where all the holes in security are. You weren’t physically there. But you gave the necessary tools for the heist.
Athena Masci
Review from Kickstarter
I have sent them multiple emails and have gotten no response. Please, just refund me or send me a checked bag. Something. Don’t just steal my money after all this time.
Jeff Linder
Review from Kickstarter
Edit to prior - Kickstarter can 'BAN' them.
Jeff Linder
Review from Kickstarter
Quoting the terms and conditions does nothing except Kickstarter can back them. They are either broke or gone, asking for a refund is like asking for blood from a turnip. And the CC request was denied due to age.. I could probably get a judgement in small claims court, but like other failed projects they can just declare bankruptcy and void all claims anyway. Face it, its lost funds. The sad part is I like my carryon for some things, just not enough to want 2. The bigger one was going to be a camera bag with the nice top opening.
Eric Paulson
Review from Kickstarter
Refund please
tpgem
Review from Kickstarter
I have not received my reward. Please refund .
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
Akilan Arumugham
Review from Kickstarter
If any one files a class action against these guys, I am in!! I would help get it started as well, with some guidance.
Oriane W
Review from Kickstarter
Nope, last time was September 2016 for me...
Jeff Linder
Review from Kickstarter
For the record I did try a CC dispute. Due to the age, the vendor gets another chance to fix it, if not it will probably end up in small claims. Has anyone had any contact from them since Feb of 2017?
T R Jacobs
Review from Kickstarter
I backed the checked baggage, plus GPS, plus other scummy stuff and have 435.00. Invested in what seems to be as real as a unicorn's fart. I have told them to ship a carry on, as I would rather have that than nothing. I assume that they burned through the inventory and are too broke to make more product. If I receive anything I will post an update.
Jeff Linder
Review from Kickstarter
I'm debating what to do here. I actually love the carryon but oddly enough for road trips more than flying, and I'd love the checked bag so I don't want to start a CC dispute, etc. But with no updates in almost a year, lets face it, the odds of seeing a bag are toast.
Kirpa Singh Gulati
Review from Kickstarter
If you can't deliver our checked baggage, can you atleast still convert my checked to a carry on and send that across? Its better to get something out of it rather than nothing at all - or atleast some decent update on this long gap. Didn't you guys also have some sort of a deal at Shark Tank where you said the Sharks would get their money back in 2 years or else double their equity?? Aren't your two years up already at this point? So much for being a billion dollar company, you should have handled this better...My first trunkster carry-on is pretty decent if not perfect and is a great conversation piece, its just too bad you guys chose to kick your backers over their heads when you couldn't deliver a larger size.
Laurie Simone
Review from Kickstarter
I want a refund.
Robin St. Martin
Review from Kickstarter
I own jessepotash.com, Gastonblanchet.org, gastonblanchet.biz, jessepotashtrunkster.com, gastonblanchettrunkster.com. Would be happy to sell these URL’s to the highest bidder. Leave your contact details and $$offer in the comments and I will email you
Bruce Tsay
Review from Kickstarter
Anyone got their checked unit?
Jenni Wilson
Review from Kickstarter
I filed a complaint with the Illinois AG office. We'll see how it goes.
Simon Zion
Review from Kickstarter
This was my first Kickstarter project that I funded and it was a scam. Three years on I'm noticing a trend on Kickstarter....and STILL waiting for my suitcase. How do I get a refund"?
Hung Ha
Review from Kickstarter
I agree with this guy. simon tan Superbacker on December 6
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount
GINA CAMILLO
Review from Kickstarter
I want a refund. It's been ages!!!!
Phill Lawson-Shanks
Review from Kickstarter
Agreed! If the larger "checked baggage" unit is not viable - refund the value of all items not shipped. 3 years is enough time to determine if you are able to produce the product or not.
cameron petersen
Review from Kickstarter
Give. Us. Refunds.
All I want is a refund for the portion not delivered. The full size case. The carry on bag arrived and is used a lot. Deliver the remaining product or deliver a refund.
“SUCCESS” my ass.
Melanie Weller
Review from Kickstarter
We never received our second, larger suitcase and you have not responded to communication via your website. We need a refund.
Kellie Edwards
Review from Kickstarter
One of the first backers. Got my carry on and love it. I am still waiting for the checked baggage. I assume we are never getting it. Repayment is due. The complete failure to communicate with backers about this is incredibly disappointing and affected all entrepreneurs in this area.
simon tan
Review from Kickstarter
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount