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Wiivv Custom Fit 3D Printed Sandals

Editor's Rating
4.8?
Discovered on 2017-03-30

Get the perfect fit for your footwear with the Wiivv Custom Fit 3D Printed Sandals. Through the use of an app on your smartphone, you simply scan your feet to create a digital map. From there, the company produce a pair of sandals that are totally unique and totally comfortable. The Wiivv Custom Fit Sandals feature custom toe thong placement as well as toe grips. In addition, the arch support is custom designed, too. Finally, the heel cups are deep enough to stabilize your foot and absorb shock with every step. To achieve maximum comfort and style, the Wiivv Sandals also come with adjustable and interchangeable straps. They even pay attention to the finest details to select a no-rub material for the toe thong. Each aspect of the Wiivv Sandals has been thoughtfully designed to keep your feet comfy. Additionally, the triple-density supportive foam footbed is also 100% recyclable.

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Overview
Overview & Specs
Customization :
Custom Arch, Toe Thong, Strap Placement
Features :
100% Recyclable Foam Foot Bed, Interchangeable Straps
Color Options :
Strap, Arch
Discovered on:
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Kickstarter Comments (50)

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Alec McLure
Review from Kickstarter
And by the way, what triggered this was yet another tone-deaf email promoting your sandals when I haven't got mine after so long. Maybe you should track those of us who still haven't seen anything and hold off on the sandals promotions... pretty basic...
Alec McLure
Review from Kickstarter
I have to say something - I'm here in Provincetown on my annual vacation - and I still don't have my sandals. It would have been really nice to have them - and "you happened to choose a popular strap" is just not cutting it for me. I really hope you manage to fill the rest of your orders soon - or it doesn't bode well for those who are ordering now on your site. Sorry - it's getting really, really old.
Wiivv
Review from Kickstarter
Hello Backers! @The Feast - Thank you so much for being an ambassador for us! The support means so much. We cannot wait for you to receive them either! We will be in touch as soon as they are ready to ship. :-) @Christel - We've just sent you a DM! Do let us know if you have any questions in the meantime. Thank you both for taking the time to write us! All the best, - Team Wiivv
Christel
Review from Kickstarter
Just wondering where I am on the shipping list. I haven't received my order nor have I gotten a special update telling me I'm one of the popular size/colors. T
The app doesn't show anything since new since processing on March 3rd.
The Feast
Review from Kickstarter
I am SO LOOKING forward to receiving my sandals. I have been sharing this project with so many people - they are waiting with anticipation as well! Living in FL, on the water, the sand or inland - we all wear sandals almost constantly.
Wiivv
Review from Kickstarter
Hello Backers! Thank you for writing to us! For those who have followed up with us to inquire about information regarding their order we have since followed up with you individually. Do let us know if you have any further questions or feedback for us. Thank you! - Team Wiivv
HL
Review from Kickstarter
Hi there, can I get the status of my order? I used the same foot scan as the in soles and in the app my order was marked as processing. But after the latest update my order doesn't even show up in the app anymore. Thanks!
No one important
Review from Kickstarter
And again: I received a shipping notification on May 24. Tracking still states shipment has yet to be picked up. Why the weeks delay between notification and actual shipping?
Wiivv
Review from Kickstarter
Hello All - We've made great progress this week and happy to report we have less than 100 shippable orders left. Keep in mind that we cannot make your sandals without your foot capture! Also, we have some good news for those with certain foot sizes who selected the most popular straps: our next resupply of straps is in the air today (Thurs) to backfill the shortage. This group received a separate update from us yesterday and we'll keep you posted. A few of you commented on supply and we'd like to share a few details that we found interesting. First of all, the distribution of foot sizes among Bakers for this project is not consistent with the general population. We found this fascinating but inconvenient when having to commit inventory well in advance of receiving your foot data. Second, we manufactured straps for the most common-sized feet first but these had a higher defect rate as they were among the first batches off the production line (meaning more of them got rejected in QA). Getting them first meant we ended up with a shortage. Fortunautely, the process improvements we shared in past updates helped stabilize this. Finally, we also took some intentional time to root cause and improve the toe thong discomfort reported by early recipients. This data study and problem solving added time to our reorder process but enabled us to make changes that will benefit all. If you're experiencing strap or toe thong discomfort, please get in touch at care@wiivv.com. We'll be happy to take a closer look and help tune your fit! Team Wiivv
Sandy Helliker
Review from Kickstarter
Very sad to see Wiiv taking orders for sandals now on the web and their app, when I haven’t yet recieved mine through Kickstarter. Yet they are saying delivery times between 7-14 days. Does this mean I will see my sandals in less than 7 days?
Dusty Jolly
Review from Kickstarter
@Wiivv - I read the last update. But how did you get an upswing in orders it you are not taking orders from somewhere else. That is the issue I have.
No one important
Review from Kickstarter
I received a shipping notification on May 24. Tracking still states shipment has yet to be picked up. Why the weeks delay between notification and actual shipping?
Wiivv
Review from Kickstarter
Hello Backers! As always, thank you for taking the time to write us. :-) @Greg, Diane, The Feast & Alec - We have sent you each a DM with some further details regarding your order or to request further information to look into your orders. Please do let us know if you have any further questions. @Mark - If you could, please send us some photos of your sandals being worn (top down & from the side - arch facing the camera) to care@wiivv.com! We would love to look into this further for you, to see if there is anything we can do to improve the fit of your sandals. @Dusty - Thanks for your feedback! Here is a link to our most recent update which better outlines our most current fulfillment flow details: https://www.kickstarter.com/projects/wiivv/wiivv-custom-fit-sandals/posts/2211537
As for volume - we are juggling the production and fulfillment of all our Kickstarter backers, but insole orders as well. It's a very exciting time, and we do remain focused on fulfilling these orders as swiftly & efficiency as we can. To help with this, we have expanded our production offices, increased our fulfillment team, and extended our shop ours to complete these orders. Otherwise, we look forward to receiving your next order! Do let us know if there is any way that we can assist you in the process. Thank you again for reaching out to us! All the best, - The Wiivv Team :-)
Dusty Jolly
Review from Kickstarter
How is there an upswing in volume when the number of sandals have not changed? Unless you are taking orders somewhere... Yes I have received one pair. I have not submitted photos for the second pair (that is on me). I am just trying to get WIIVV to be more accountable and transparent of what is going on. From the campaign page 3855 backers at 1 pair, 837 backers at 2 pairs, 32 backers at 4 pairs, 13 backers at 10 pairs, 5 backers at 50 pairs for a total of 6037 pairs from the Kickstarter.
Mark Cohen
Review from Kickstarter
These are incredible comfortable. However, since the black rubber does not completely cover my custom insole, my feet are getting irritated sure to the different texture of the 2 materials.
Alec McLure
Review from Kickstarter
I think I’m giving up on getting them by mid-June for vacation at end of June
Alec McLure
Review from Kickstarter
I cant even check my status - app says server is down - for a couple of days now.
The Feast
Review from Kickstarter
Just noticed, my apologies WIIVV
The Feast
Review from Kickstarter
Hello WIVV! I have been watching the app each day to see if the status changes. It states 'Processing' as the status. Are there other statuses I should expect to see (shipping, fullfilled?) or do I just learn when they ship? Waiting with great anticipation!
Diane Gilman
Review from Kickstarter
Backer 1024....Purchased 2 pair of sandals….My BFF, who lives across the street from me, got hers several weeks ago, I have not received mine. Why?
Greg Stephan
Review from Kickstarter
Hi, I received my first pair, but wife's pair has not arrived yet.
Wiivv
Review from Kickstarter
Hello Backers! Thank you all for your honest & thoughtful feedback. For those who have yet to receive your sandals, we will be following up with you individually via PM to provide further details on your specific orders. We are a small company, and while we do our best to fulfill & replace orders as swiftly as we can - we are in a moment of growth. A position that comes with great momentum and excitement, but is not without its growing pains. Currently, our fulfillment office in San Diego is expanding their work force & space, and are greatly increasing their production hours to account for the upswing in volume. They are working very hard to have these orders completed and ready to ship soon. As for those of you who have received theirs, and are requiring further assistance regarding fit & supplementary orders - we will be reaching out to you individually as well. Thank you again for taking the time to write us and for your continued support! We look forward to connecting with each you. All the best, - The Wiivv Team
Caitlyn Redding
Review from Kickstarter
Pleaseeeeeee send me mine soon! I thought you were starting with women's size 7. I'm a women's size 7 and still waiting. I check the app everyday. :( :( :(
Magnus Alexander
Review from Kickstarter
I stand corrected. I had gotten a reply from Viiw. Sorry.
Magnus Alexander
Review from Kickstarter
Received mine a couple of days ago. The toe thong stabbing is aweful... extremely uncomfortable. All that wait - for such a disappointment! I also got a invoice for taxes, sent them a message - but no reply from Viiw.
Amanda
Review from Kickstarter
I submitted my measurements before my husband yet he has already received his. Any ideas on how much longer mine will be? Also, he’s having the same issue of the toe strap insert stabbing his toes when he walks. He’s not a fan and is considering returning them already.
Tracey Taylor
Review from Kickstarter
How can I order different strap colors?
Rouslan Cherbina
Review from Kickstarter
I moved to a new address is it going to be an address confirmation?
Tara
Review from Kickstarter
I received mine yesterday and so far they seem great. They're extremely soft and comfortable to walk in. The only thing to note is that the arch support is extreme. I've never felt anything like it in any other pair of footwear I've owned. I can feel my arches almost 'buzzing' for a few hours after I wear them. It's not uncomfortable - just different - and I bet I'll get used to it. Makes me wonder if I need more arch support generally?
Jeoffrey
Review from Kickstarter
3rd day wearing it besides the stabbing of the toes, the inserts are now coming out. I think these were poorly made no QC. All the wait and the product is disappointing.
Tracey Taylor
Review from Kickstarter
Love my sandals- initially squeaked but not now. They fit perfectly and I love how you can adjust the straps! Now I need more straps for color choices.
Wendy Baker
Review from Kickstarter
When am I going to get my sandals?
Kyle Volk
Review from Kickstarter
Still have not received mine.....
darryl c newman
Review from Kickstarter
There is a hard and sharp plastic thing on the toe strap stabs me - how do I fix it?
Joshua
Review from Kickstarter
Not sure how I feel about my sandals. Just received them Thursday. They're comfortable enough, but the grey arch insert keeps slidding out while I walk, my toes shit further back than I'd expect as the toe rests directly on the ridges on the footbed, and the gromet for the toe thong keeps digging in my toes... These don't wear like I'd expect custom sandals to fit. Anyone else having trouble?
Elizabeth Lauten
Review from Kickstarter
How do we get a shipping update?
Lauraileen OConnor
Review from Kickstarter
Hi - one one foot, a hard and sharp plastic thing on the toe post stabs me - how do I fix it? Otherwise, love the sandals!
Jeoffrey
Review from Kickstarter
Hi
Seems to be something stabbing my big toe on both sides. I’ve tried to adjust the sandal strap but still stabbing me. Getting some prick marks. How do I fix this
Wiivv
Review from Kickstarter
@Mike - Thank you for taking the time to provide your honest feedback! We are so glad to hear your sandals are treating your feet well. Also, we'd like to take the opportunity again to express our regret for accidentally shipping your order without the customs fee covered. In the spirit of ensuring your package was shipped swiftly - we opted to ship using FedEx. Please accept our apologies again the error. @Liz - Thank you for taking the time to write us and for your patience! We've gone ahead and escalated your request for an order update to our fulfillment department. Will send you a PM as soon as we hear back from them! Do let us know if you have any further questions in the meantime.
Mike Gero
Review from Kickstarter
In all fairness to the Wiivv team, I think it's important to share the good with bad... After a very frustrating year-long wait, as an early-bird backer, I finally received my sandals in Montreal 2 days ago (living up to the promise, in my case, of delivery before the end of May). Given some of the mixed feedback I'd read here, the delivery was met with some amount of trepidation on what to expect. The delivery was only slightly marred by the fact that (despite having already theoretically solved for this) I had to pay duty/tax on the delivery. This was, however, quickly remedied and refunded by Wiivv. I'm happy to report that, after about two days of wearing and breaking them in, my sandals are free from any of the fit-and-finish or sizing issues some folks have encountered. They actually seem to very much live up to the promise of being an extremely comfortable, supportive sandal that I plan to spend most of the summer season in. Cheers Wiivv team
Liz Dunn
Review from Kickstarter
Just wondering when sandals should be arriving. Any update.
Thanks.
Wiivv
Review from Kickstarter
@Jen A, regarding the arch design... The open area under the arch in Wiivv sandals is an intentional design element. An opening of some size is physically required to insert the custom fit arch. We selected our final design because it allows the arch to flex in a manner that is biomechanically supportive yet comfortable. We worked through about 50 iterations in arch design to get the optimal shape, thickness and physical characteristics for this. The size of the arch opening also enables the space to be easily rinsed out with water, while reducing the possibility of things (like sand) getting stuck inside. A smaller opening would pinch or trap debris, which we know because we tested it. The opening in our final design can be easily rinsed out in the ocean or under a sink. We also like the aesthetic touches of seeing more color, the distinctive arch line visible from the side, and a subtle but legible place for your name.
Wiivv
Review from Kickstarter
@Donna - We are so sorry to hear your sandals are not fitting you perfectly. We would love to look into this for you to help resolve your fit issues and have since followed up with you via PM. @Michelle - So glad to hear they arrived! We have sent you a PM as well regarding your SIL's order. Do let us know if you have any questions. :-)
Donna Malone
Review from Kickstarter
Very disappointed these sandals hurt the side of one foot and the area from the toe strap to top of the sandal is far too long. They look stupid, like ducks feet. Wouldn't wear them, its been a total waste of money and time.
Michelle
Review from Kickstarter
My sandals did indeed arrive yesterday - many thanks! (I haven't yet tried them on but will when I get home.) However, I purchased a pair for my SIL, same last name, address in Manassas, VA. She submitted her foot measurements weeks before I did, and has yet to receive her sandals. Can you please advise. Thank you! Michelle
Wiivv
Review from Kickstarter
@Ed - We are so glad to hear that you are loving your new sandals! Rest assured, they will certainly be available for purchase again soon. :-) @Michelle - Looks like your package should have arrived this past weekend! We've just sent you a PM, with some further information regarding your order. As for your SIL, can you relay to us her info so we can look into her order as well? @Felicia, Jen, Caitlin, & Maria - We are so sorry to hear that your Wiivv's aren't fitting you perfectly. When you have a moment, can you please send us top down & side photos (arch facing the camera) of the sandals being worn to care@wiivv.com? We would love to resolve the fit issues for you. @Linda & The Feast - Your orders are being worked on as we speak! Once they are ready to ship the tracking information will update in the app, and will be emailed to you. Unfortunately, other than that, we are unable to provide an exact ETA, as we cannot track orders until they have been completed & fulfilled. @Chris Fowler - We have sent you a PM with some further details regarding your Wiivv order/account. @Keith & mmwvh - Please email a copy of your customs receipt & the total paid to care@wiivv.com, as we are more than happy to reimburse all customs fees. @Joshua - Your order has shipped! We have just sent you PM with some further order details. :-)
Ed Connell
Review from Kickstarter
Just got mine. Perfect fit. A bit to get used to, but they are real comfortable to me. The app only has the inserts, will the sandals become available again?
Michelle
Review from Kickstarter
I purchased for my SIL, who has yet to receive her sandals; nor have I. Please advise. Thank you.
Felicia Roldan
Review from Kickstarter
The arch area is pretty painful and makes me not want to wear them. After wearing either pairs for ten minutes my arch’s hurt.
Jen Aschieris
Review from Kickstarter
A bit disappointed in these. They are comfy but they squeak and I don’t like that the sides under the arches are not filled in. Aesthetically not pleasing and stuff gets stuck in there. Love your insoles though.