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Ratings for products on Gadget Flow are based on quality, competitive features, aesthetics, price, and more. We also take feedback from our users seriously. Products with negative feedback (shipping delays, quality issues, etc.) will go down in rating. Feel free to report your experience with this brand and we will investigate.

Xupo Advanced Smart Tracker

Editor's Rating
4.7?
Discovered on 2017-02-01

Keep track of everything around you when you use the Xupo Advanced Smart Tracker. Simply attach it to your items and use the companion app to find it no matter where it goes. All it takes is a tap in the app. The Xupo app gives you everything you need to help you locate your items. If your item is in range, simply use the Find It feature to ring the Xupo device. If it’s out of the range, the Map It feature gives you its last known location. In reverse, you can simply tap the button on Xupo to locate your missing phone. Unlike other systems, Xupo works with a single tap. In addition, the device itself is rugged and durable with reusable hardware. Inside is a replaceable watch battery. Additionally, with the open access API, you can program Xupo to bring smart living throughout your life.

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Overview
Overview & Specs
Color :
Black
Battery :
replaceable watch battery
Software :
open access API
Features :
locate anywhere, map function, range function, find smartphone
Discovered on:
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Comments

49
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Comments
Kickstarter Comments (49)

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Richard Smith
Review from Kickstarter
Absolute SHITE
Volkart Marcel
Review from Kickstarter
Still waiting for delivery���
Eric Weiske
Review from Kickstarter
Is anyone actually happy with their Xupo? Seems like a lot of issues.
Ahrom Kim
Review from Kickstarter
2 of them have already died and I don't know how to replace battery :(
Team Lupo.
Review from Kickstarter
Dear All:
For any function issue with Xupo can you plz. reach our support team set for this purpose with details of the phone/ OS version you are, simply send this through the app: 'Menu' then 'Contact Us'. So we can respond promptly. Any issue with connecting to app, here are a few quick tips, try to:
1. Reset Bluetooth
2. Kill and reopen app
3. Reset hardware. Plz. send the info. through the app which will hold your device token then we can assist you. Thanks again, we do want to be able to help.
Team Lupo.
Review from Kickstarter
Hi Richard, we definitely do care to answer and would like to help resolve whatever went wrong. Is is possible to ring you b/w Mon- Fri. for telephone support?
It appears the app may have been reinstalled or the devices need a reset.
Richard Smith
Review from Kickstarter
£60 quid wasted IMHO. No geofencing or lost alarm on out of range. Do I expect a full refund ? Hell yes. Will I get anything ? Hell no !
Richard Smith
Review from Kickstarter
3 of my 4 have stopped working. New batteries do not make any difference. The app also deleted all of my 4 known xupo's. now only one works. It's not great to be honest. No idea if you will care enough to answer. I'm giving up on KickStarter.
Accessorize Yourself
Review from Kickstarter
Still waiting for upgrade. Mine you have to be within 4 feet to work. It's waste of money this one. Oh well. You get what you paid for
Cheers!
Eric Weiske
Review from Kickstarter
My xupo has fallen apart already and doesn't work. The clips inside broke and the unit falls apart. Normal usage. Not impressed with the quality of the Xupo. I asked for a replacement, was told I may get one (if possible) or a partial refund. Maybe save your money and go with another tracking device. Appears this company is not set up to run a proper successful business just yet.
Volkart Marcel
Review from Kickstarter
Hi,
still waiting for the delivery!?
Regards from a disapointed Customer!
Accessorize Yourself
Review from Kickstarter
Waste of money
Accessorize Yourself
Review from Kickstarter
It seems that the only way to make it work, is by opening the APP everyday and then it will say "close by". To me just waste of time. Maybe others like it. And I see that you have no updates on the actual APP. Maybe mine turn out to be a lemon.
Team Lupo.
Review from Kickstarter
Accessorize we are trying to gather your logs to hopefully figure any issues and update. The range Xupo relies on is standard Bluetooth device range which does depend significantly on the environment in closed buildings etc.
Team Lupo.
Review from Kickstarter
Please send us log through the app for any issues. Re. unit price if you see Kickstarter campaign offer 1 unit £10 and 5 unit bundle at £11 each for KS campaign only, the MSRP is for retail shops.
Accessorize Yourself
Review from Kickstarter
It seems that when you need to find your keys the phone won't ring unless you open the app first and gets refreshed.
Accessorize Yourself
Review from Kickstarter
Thing*
Correction
Accessorize Yourself
Review from Kickstarter
Still having issues with distance. It only can be found within 3-4 feet. To be honest is worthless that way. The map it shows a different location. Good think didn't spend a lot for it.
Denis
Review from Kickstarter
@creator u told about retail price 34$ p/u. Now it 75 £ for 5 Xupo, and 19,99 £ for 1, same like 15 $ p/u if buy 5 and 25 $ if buy 1.I think u lie for backers. If I know it I don't take pledge.
Denis
Review from Kickstarter
Trouble with map, showing another location.
Team Lupo.
Review from Kickstarter
As per our previous Update our tech. team is keen to hear from anyone if you are having any technical issues with use of Xupo. Best way is to use our Cloud service i.e. send a log from your phone. It is through 'Menu' -> Contact Us. Thanks!
Team Lupo.
Review from Kickstarter
@Eric: Re. the app it runs in background mode, both Bluetooth and app is needed to use the Call-It function. The Find-It will work however even if you close app and open again it will reconnect as long Xupo comes in BT proximity.
Re. any issue with the device a log from your phone will help. Thanks for the suggestion too, on Android we are experimenting a background service to keep app active even after closing to provide the Call-it service for such scenarios. We will make it available to be unlocked when ready.
Team Lupo.
Review from Kickstarter
Hi Jim/ Accessorize we hope you have not got a faulty unit. The range is surely expected more than 3-4 feet. The lab tested range of functional Xupo is 30 meters+. In open (no RF space) up to 50m. Testing indoors show that Bluetooth range can be ca. 10m only with WiFi, concrete etc. It should however not be any less than that. From the device log it appears to function. If you are noticing less than few feet range consistently we would like our tech. team to set-up a telecon call to run through few diagnostics/ replace as appropriate. log type : json tag : iOSSDK
json:
lang: en-US
devicemodel: iPhone
appname: Xupo
timestamp: 2017-05-06T01:28:45.734Z
level: DEBUG
appversion: 201701162055
sessionid: 39689
rawmsg: Lupo Device ID[7e39abab78cc]
osversion: 10.3.1
sourcelocation: LupoManager.swift:299
http:
clientHost: 71.223.107.153
contentType: application/x-www-form-urlencoded
Raw Message:
2017-05-01 22:31:22.168
Eric Weiske
Review from Kickstarter
Another question or issue...the app has to always be running for tracker system to work. Is this normal? I close my apps regularly and misplaced my phone today. I tapped my xupo expecting my phone to alarm (alarm is nice and loud when it works) but nothing. I found my phone a bit later and then opened the xupo app and pressed the button on the xupo. It worked only then. But what is the point of this? I won't use the app/tag for days and then when I need it, it doesn't work as I think I should.
Eric Weiske
Review from Kickstarter
Hi creator, same issue as accessorize yourself. Not sure what the point is of this device if I can only 'sound the alarm' on my xupo from 4 feet away. If I'm further than that it goes to the map feature and tells me I'm within 30 meters of the keys/tag. Got my kid to hide my keys in the house. Took me longer to find them using the tracker than expected. I just know the hiding spots too. Also, the sound my xupo makes is so quiet you have to be completely quiet to hear it. And like I mean stop breathing quiet. Is my device a dud? Is this how they are supposed to work?
Team Lupo.
Review from Kickstarter
@Accessorize can you send us a log from your phone please. It is through 'Menu' -> Contact Us. We can surely figure it out then, thanks.
Accessorize Yourself
Review from Kickstarter
Xupo is only 4 feet within the reach of find it. After that it won't ring. Am not sure if is a problem or maybe defect. But 4 feet is waste the money. Any suggestions would be appreciated.
Thanks
Sean Locklin
Review from Kickstarter
Hi Team Lupo! Any updates on my order to the US? Looking forward to it! Thanks!
Team Lupo.
Review from Kickstarter
Hi Priyesh, Survey response received and your order is dispatched 21 Apr. Royal Mail handed to USPS. You should have it this week if not we need fill some forms to recover or re-post the unit if needed. Sorry that it takes so long.
Team Lupo.
Review from Kickstarter
@Eric Glad to hear it finally arrived in Canada sorry that it took weeks with the post.
Re. the Android nouget we will try run some simulations, the toast message normally comes if map view is checked. Thnx. for the heads up.
Eric Weiske
Review from Kickstarter
Just received the Xupo today. Looks great and look forward to using it. Noticed one issue already with the app: it keeps saying 'xupo is within 30 meters' at the bottom of my screen. Happens every 30 sexonds to minute. Running Android nouget on samsung s7 edge.
Priyesh Mehta
Review from Kickstarter
Same here! Some follow up would be nice
Eric Weiske
Review from Kickstarter
Still have not received my Xupo. Hopefully it's still in transit. Any way to track this package?
Priyesh Mehta
Review from Kickstarter
Hey, I haven't received mine either?
Also I can't seem to find any emails related to your project on my email for some reason.
Can you check if I filled the survey and if yes, what address did I mention?
Edwin Ascencio
Review from Kickstarter
Sounds good , thats all i needed to know
Team Lupo.
Review from Kickstarter
Hi Edwin, our US deliveries are handled by a new USA team.
Be assured we are at it and will keep you posted again coming week.
Edwin Ascencio
Review from Kickstarter
No tracking numbers ? Im in the USA i see everybody has got their but me still nothing , please let me know
Team Lupo.
Review from Kickstarter
Ahron & others on iOS: Note the Map-It feature auto activates as and when Xupo goes out of Bluetooth range to point the last location seen by your phone. You can try it out, thanks.
Team Lupo.
Review from Kickstarter
@Antony: Your order was shipped last week. We look to hear how you get on with Xupo.
Team Lupo.
Review from Kickstarter
Hey Eric, Your order was dispatched on: 11-04-17.
Sometimes they are a bit slow, seems been handed to postal service in Canada. You should have it soon!
Eric Weiske
Review from Kickstarter
Hey guys, any word on my order/shipment? :)
Team Lupo.
Review from Kickstarter
@Koki thanks for sharing. It would be best if you can send us a log from your app then our iOS team will be able to help. To do this go to 'Menu' in your app and then 'Contact Us'.
Any problem still, let us know your registered email id. and we will try assist, thanks.
Team Lupo.
Review from Kickstarter
@Eric we will check for your order.
Eric Weiske
Review from Kickstarter
Still haven't received mine in Canada yet...fingers crossed for this week!
Koki Okada
Review from Kickstarter
Got mine 4days ago. This is working well until I updated my iOS yesterday. Somehow after app activated, app shutdown in 2 secounds. I don't identify what cause this, but keep trying to fix it. My iOS version is 10.3.1 If you have any idea to fix, please let me know. Thanks. Koki
Team Lupo.
Review from Kickstarter
All, great to hear most received Xupos. Delivery been our first goal. We want to hear everything you like and we make better on the app. Some parcels to mainland Europe are still with the post. Should get yours sooon...
Ahrom Kim
Review from Kickstarter
Got mine on Monday! Works great. One thing I wish Xupo had is a volume control. The beep is ok, but when my keys were in my winter coat or under blankets, I couldn't hear anything. Besides that, I love it! Oh, please update the app, I really want to use mapping feature.
Jon Sibley
Review from Kickstarter
Got mine yesterday!
Seems to work fine, but haven't really had an opportunity to test it out yet.
Accessorize Yourself
Review from Kickstarter
I haven't use it, will post updates when I do