Upgrade your setup with the ProBASE USB Aluminum Monitor Stand. Totally sleek and minimalist, this stand has everything you need right at your fingertips. The ProBASE uses aluminum to offer a durable platform to securely hold your monitor. In addition, it can also work as a laptop stand. However, there’s so much more to it. The ProBASE is complete with a USB Type-C port as well as a 4K HDMI output and it also has USB ports. This design lets you cut the clutter by keeping your cables out of sight. In line with the tidy design, the bottom of the ProBASE offers additional storage to stash away your keyboard or laptop when they’re not in use. The ProBASE lifts your display to the optimal ergonomic height and is perfect for using your monitor as a second display. Finally, the ProBASE is finished with a concealed drawer to store your desk accessories.
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Would you mind if you could tell us what your new computer is?
MacBook Pro? BTW, could you take a few pictures from different angles and send those pics to our Email(locustmer@gmail.com)?
Don’t unplug anything, just keep the way that you’ve all the devices connected(including USB-C cable and the charger). We could help check if the setting is all correct. Best,
MonitorMate
I was wondering if you receive your ProBase yet?
We tracked your parcel and found it has been sent to your address and signed. Best,
MonitorMate
Please answer me or contact me ... Want to return stand and want refund.
Hi,
I cannot edit my comment below, but I managed to get it to work. Apparently my ProBase HD seems to work fine, but the USB-C cable was broken. I got my hands on another one and now everything seems to work perfectly. Loving it already, thanks for your support and great work! All the best,
Patrick
Hi,
We are sorry for the late reply.
Would you mind if you could take a few pictures from different angles and send those pics to us or to our FB page by messenger?
Don’t unplug anything, just keep the way that you’ve all the devices connected(including USB-C cable and the charger). We could help check if the setting is all correct. Best,
MonitorMate
@Atsujiro Tochio Hello,
We didn't find your reachable phone number on your survey.
To ensure you can receive your ProBASE safely, please provide us with your contact number for the local carrier to contact you in case any unexpected things happen.
We did send you an email to ask for a phone number, but we didn't get the feedback.
Would you mind to leave a message with your reachable contact number to us?
(It seems that we are not allowed to initiate a message thru Kickstarter from our side)
Thanks so much for understanding. Best,
MonitorMate Team
Hello,
Would you mind if you could take a few pictures from different angles and send those pics to our email: locustmer@gmail.com?
Don’t unplug anything, just keep the way that you’ve all the devices connected(including USB-C cable and the charger).
We would like to help find out if there is anything that might be wrong. Thanks so much!
MonitorMate
Hello,
We didn't find your reachable phone number on your survey.
To ensure you can receive your ProBASE safely, please provide us with your contact number for the local carrier to contact you in case any unexpected things happen.
We did send you an email to ask for a phone number, but we didn't get the feedback.
Would you mind to leave a message with your reachable contact number to us?
(It seems that we are not allowed to initiate a message thru Kickstarter from our side) Thanks so much for understanding. Cheers,
MonitorMate Team
Because we are not allowed to attach any files here.
my ProBase is also held at customs and I need a Bill to get it. Since the price on the bill send with appears to be different than the one I paid (maybe the exchange rate) that could led to some confusion and / or problems. Could yo maybe send me a bill so i can fetch my ProBase stand? Thank you so much
Emily is our partner, and it is fine.
As we mentioned in the earlier update.
We sent you this email for asking your phone number which you might forget to leave on the survey.
The carrier like FedEx would need a reachable phone number to contact you in case any unexpected things happen.
We just want to make sure that the product could be delivered to you accurately and fastly. Thanks so much!
MonitorMate Team
Glad to inform we are ready to deliver your reward! To ensure you can receive your ProBASE safely, please provide us with your contact number for the deliveryman to contact you in case any unexpected things happen.
Thank you for your early support once again. Looking forward to getting your reward in your hands!
Cheers,
MonitorMate Team
You are subscribed to email updates from MonitorMate
如果您不想再收到，請點選取消訂閱. Is that correct? Do you know who is emily021773? Or is it phishing? Thank you for your help. Best regards,
SADNESS!
When are you guys shipping? So excited.
Thanks so much for loving our product! You could increase your pledge from $154 to $1728 ($154 for your original ProBASE HD pledge, $1309 for the additional 11 ProBASE HD, and $265 for the additional shipping fee) and give us a message after increasing the pledge. Cheers,
MonitorMate Team
Thanks for your love and support to our project!
You could increase your pledge from $144 to $243 ($144 for your original ProBASE HD pledge, $89 for ProBASE C, and $10 for additional shipping fee) and give us a message after increasing the pledge. Cheers,
MonitorMate Team
Thanks so much for loving our product! You could increase your pledge from $154 to $1728 ($154 for your original ProBASE HD pledge, $1309 for the additional 11 ProBASE HD, and $265 for the additional shipping fee) and give us a message after increasing the pledge. Cheers,
MonitorMate Team
I would love to extend to 12 x HDs.
How can O do this?
Thx
Andreas
ProBASE HD provide one HDMI port for a monitor.
Do you need 2 HDMI for external monitors?
We have included below country and regions into our shipping destinations:
• Germany
• Eastern Europe
• Middle East We are sorry for the inconvenience before,
Thank you all again!
According to your description, you just need 3 USB ports for charging, and we provide totally 4 USB ports( USB3.0 X 3 + USB-C X 1 ), so we think ProBASE would be good for you.
Additionally, the USB on ProBASE provides lager curret supply for charging iPad ( According to our test that most dongles on the market can't charge your iPad because the current is too small. ) as you can see in this campaign.
In addition, ProBASE can charge your phone even when the computer is shutting down.
Last but not least, thanks for loving our cool looking.
Plus, we pack the product carefully with layers of cartons, the weight (2.5kg~3kg) and size of the package will also reflect on the freight cost. Thanks again for your interest in our project. Please feel free to drop us message at any time!
Also interested but indeed, why is shipping so high?