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  4. ProBASE HD USB-C Aluminum Monitor Stand by MonitorMate
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ProBASE HD USB-C Aluminum Monitor Stand by MonitorMate

Editor's Rating
4.9?
Discovered on 2018-04-02

Upgrade your setup with the ProBASE USB Aluminum Monitor Stand. Totally sleek and minimalist, this stand has everything you need right at your fingertips. The ProBASE uses aluminum to offer a durable platform to securely hold your monitor. In addition, it can also work as a laptop stand. However, there’s so much more to it. The ProBASE is complete with a USB Type-C port as well as a 4K HDMI output and it also has USB ports. This design lets you cut the clutter by keeping your cables out of sight. In line with the tidy design, the bottom of the ProBASE offers additional storage to stash away your keyboard or laptop when they’re not in use. The ProBASE lifts your display to the optimal ergonomic height and is perfect for using your monitor as a second display. Finally, the ProBASE is finished with a concealed drawer to store your desk accessories.

Overview
Monitormate
3 Products
Overview & Specs
Ports :
HDMI, USB-C, USB 3.1, USB 3.0
Color :
Silver, Space Grey
Material :
Aluminum
Features :
Concealed Drawer, Built-in USB Hub, Lightweight
Discovered on:
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Comments

47
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Comments
Kickstarter Comments (47)

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MonitorMate
@Joze Janezic
Would you mind if you could tell us what your new computer is?
MacBook Pro? BTW, could you take a few pictures from different angles and send those pics to our Email(locustmer@gmail.com)?
Don’t unplug anything, just keep the way that you’ve all the devices connected(including USB-C cable and the charger). We could help check if the setting is all correct. Best,
MonitorMate
MonitorMate
@Filippo
I was wondering if you receive your ProBase yet?
We tracked your parcel and found it has been sent to your address and signed. Best,
MonitorMate
Joze Janezic
Today I plug-in ProBase stand to my new computer - use stand first time ... stand not working .. if I plug in just a iPhone write "to much power on USB ports please disconect some devices". If I plug-in external disk not detect the device ... works just if I use USB key.
Please answer me or contact me ... Want to return stand and want refund.
Filippo
Hey! Haven’t received it yet.. it’s becoming frustrating..
Patrick Frischmann
@MonitorMate
Hi,
I cannot edit my comment below, but I managed to get it to work. Apparently my ProBase HD seems to work fine, but the USB-C cable was broken. I got my hands on another one and now everything seems to work perfectly. Loving it already, thanks for your support and great work! All the best,
Patrick
Filippo Frigerio
Hi! I didm't received anything yet.. I was told to have my pro base in october..
MonitorMate
@Patrick Frischmann
Hi,
We are sorry for the late reply.
Would you mind if you could take a few pictures from different angles and send those pics to us or to our FB page by messenger?
Don’t unplug anything, just keep the way that you’ve all the devices connected(including USB-C cable and the charger). We could help check if the setting is all correct. Best,
MonitorMate
MonitorMate
@Qasim Hussain
@Atsujiro Tochio Hello,
We didn't find your reachable phone number on your survey.
To ensure you can receive your ProBASE safely, please provide us with your contact number for the local carrier to contact you in case any unexpected things happen.
We did send you an email to ask for a phone number, but we didn't get the feedback.
Would you mind to leave a message with your reachable contact number to us?
(It seems that we are not allowed to initiate a message thru Kickstarter from our side)
Thanks so much for understanding. Best,
MonitorMate Team
David Boddy
Hi, having problems with my HDMI and a few USB ports on my ProBASE making it unusable in its current state. Has anyone else had connectivity issues with it? Sounds like there have been looking at some of the posts below. @Monitormate: I have emailed you directly a few times about getting a replacement ProBASE, I would appreciate a response.
Patrick Frischmann
Hi, is anyone else having issues with power delivery? My ProBase HD never delivered any power to my Macbook 15" 2017, even if no other devices are connected. That is really unfortunate as this makes it kind of useless for me :(
Qasim Hussain
Hi, I have not received my ProBASE either. Would appreciate some indication on when to expect it. Thank you.
Atsujiro Tochio
I haven't received Pro base HD. my number is 84. What should I do?
Kennix Liew
Hi, i order 2 x ProBase, but until now still haven't received. Please advise.
MonitorMate
@Meghav Mehta
Hello,
Would you mind if you could take a few pictures from different angles and send those pics to our email: locustmer@gmail.com?
Don’t unplug anything, just keep the way that you’ve all the devices connected(including USB-C cable and the charger).
We would like to help find out if there is anything that might be wrong. Thanks so much!
MonitorMate
Meghav Mehta
I ordered 2 ProBASE stands. In both cases the hdmi isn't working. Power delivery and USB ports work fine.
MonitorMate
@Boon Heng
Hello,
We didn't find your reachable phone number on your survey.
To ensure you can receive your ProBASE safely, please provide us with your contact number for the local carrier to contact you in case any unexpected things happen.
We did send you an email to ask for a phone number, but we didn't get the feedback.
Would you mind to leave a message with your reachable contact number to us?
(It seems that we are not allowed to initiate a message thru Kickstarter from our side) Thanks so much for understanding. Cheers,
MonitorMate Team
Boon Heng
I haven't received this. #267. Any ETA?
MonitorMate
@Maria Lyhaire We will send the invoice to you.
Because we are not allowed to attach any files here.
Maria Lyhaire
Hello there,
my ProBase is also held at customs and I need a Bill to get it. Since the price on the bill send with appears to be different than the one I paid (maybe the exchange rate) that could led to some confusion and / or problems. Could yo maybe send me a bill so i can fetch my ProBase stand? Thank you so much
Meghav Mehta
My shipment is with my domestic customs since 28-Sep. Do I have to do something to get it cleared?
Tim
Received mine (Toronto, Canada): looks great!
MonitorMate
@Marcol,
Emily is our partner, and it is fine.
As we mentioned in the earlier update.
We sent you this email for asking your phone number which you might forget to leave on the survey.
The carrier like FedEx would need a reachable phone number to contact you in case any unexpected things happen.
We just want to make sure that the product could be delivered to you accurately and fastly. Thanks so much!
MonitorMate Team
Marcol
Hi, I received the following message from MonitorMate (emily021773@gmail.com): Title: ProBASE Shipping Schedule Update--Contact Number Required Message: Dear ProBASE backer ,
Glad to inform we are ready to deliver your reward! To ensure you can receive your ProBASE safely, please provide us with your contact number for the deliveryman to contact you in case any unexpected things happen.
Thank you for your early support once again. Looking forward to getting your reward in your hands!
Cheers,
MonitorMate Team
You are subscribed to email updates from MonitorMate
如果您不想再收到,請點選取消訂閱. Is that correct? Do you know who is emily021773? Or is it phishing? Thank you for your help. Best regards,
Team Start Living
DANG IT! I ordered Probase for windows not for MACBOOK PRO 2017 :(
SADNESS!
Team Start Living
Second to "Looking forward to getting my ProBASE & starting the enjoyment. Congrats on getting necessary funding."
When are you guys shipping? So excited.
Christina Kett
Looking forward to getting my ProBASE & starting the enjoyment. Congrats on getting necessary funding.
Andreas Kuhl
done: @Andreas Kuhl
Thanks so much for loving our product! You could increase your pledge from $154 to $1728 ($154 for your original ProBASE HD pledge, $1309 for the additional 11 ProBASE HD, and $265 for the additional shipping fee) and give us a message after increasing the pledge. Cheers,
MonitorMate Team
MonitorMate
@Barbara Slivnick,
Thanks for your love and support to our project!
You could increase your pledge from $144 to $243 ($144 for your original ProBASE HD pledge, $89 for ProBASE C, and $10 for additional shipping fee) and give us a message after increasing the pledge. Cheers,
MonitorMate Team
Barbara Slivnick
I would like to add one USB 3.0 to my order for my office PC, in addition to the HD version for my MAC. How can I do this?
MonitorMate
@Andreas Kuhl
Thanks so much for loving our product! You could increase your pledge from $154 to $1728 ($154 for your original ProBASE HD pledge, $1309 for the additional 11 ProBASE HD, and $265 for the additional shipping fee) and give us a message after increasing the pledge. Cheers,
MonitorMate Team
Andreas Kuhl
Hi,
I would love to extend to 12 x HDs.
How can O do this?
Thx
Andreas
MonitorMate
@Dan Hein,
ProBASE HD provide one HDMI port for a monitor.
Do you need 2 HDMI for external monitors?
Dan Hein
Hello Probase team. Will it be possible to hook up two monitors to your hd base? I use a 2010 macbook pro.
MonitorMate
We truly appreciate each of your love and support to our project.
We have included below country and regions into our shipping destinations:
• Germany
• Eastern Europe
• Middle East We are sorry for the inconvenience before,
Thank you all again!
MonitorMate
@Gareth Reynolds, thanks for supporting our project. Hope this campaign goes well so we can release Matte Black ProBASE to every backer as it looks really cool!
Gareth Reynolds
I'm going to guess the USB-C version will work fine for the Razer Blade? Hoping the stretch goal gets reached so I can use my matte black Razer Blade with the matte black ProBASE stand.
MonitorMate
@Joanna Wang
According to your description, you just need 3 USB ports for charging, and we provide totally 4 USB ports( USB3.0 X 3 + USB-C X 1 ), so we think ProBASE would be good for you.
Additionally, the USB on ProBASE provides lager curret supply for charging iPad ( According to our test that most dongles on the market can't charge your iPad because the current is too small. ) as you can see in this campaign.
In addition, ProBASE can charge your phone even when the computer is shutting down.
Last but not least, thanks for loving our cool looking.
Wil van Beers
I agree with most other backers: the looks are great but it's very pricy for a bit too basic connection options with an outrageous shipping-fee. Will have to re-evaluate by the end of the campaign.
Joanna Wang
Hi there, cool looking product. I feel like you've wasted quite the space by having only one HDMI port on the inside. Why did you include an ethernet cable and more USB charging ports? I have an iPhone, iPad and Apple watch, paired with my other devices that needs to be connected to my computer, there arent enough ports. It's a nice design but way wayyy overpriced and lacking in many areas. I hope the next generation will be better.
MonitorMate
@Ivan Zatko, thanks for loving our product and kindly sharing your experience with us. Considering the product will be delivered from Taiwan and the whole parcel (solid aluminum stand and layers of carton package as protector) weighs between 2.5 – 3kgs, please understand that the freight cost will be relatively high. If the enquiries from the countries that aren’t been included in the shipping destinations are getting more, for sure we will update them into the shipping list before the campaign ends.
MonitorMate
@Tom van der Laan and Sophie, thanks for leaving us message here! The product will be manufactured and delivered from Taiwan, so the freight cost to EU is relatively high.
Plus, we pack the product carefully with layers of cartons, the weight (2.5kg~3kg) and size of the package will also reflect on the freight cost. Thanks again for your interest in our project. Please feel free to drop us message at any time!
MonitorMate
@ Andreas Kuhl , we feel sorry to exclude Germany from the shipping destinations. From our previous experience, German consumers are very likely to be charged high customs fee for metallic products. In order to avoid unpleasant purchase experience for German backers, we chose not to deliver to Germany. Your kind understanding will be high appreciated.
Daniel Kang
Indeed the pricing is too costly. Can find similar product with integrated hub port in the market with half the price although your design is more sleek.
Ivan Zatko
Hey! Cool project, but your shipping options suck. No Czech Republic/Slovakia, not even Germany. I am going to cancel the pledge if this won't be updated till the end of the campaign. Also asi a creator myself, I know sending goods of your size won't cost 35 USD, not even with parcel tracking by UPS. Please consider doing your shipment some other way, you're loosing lots of backers..
Sophie
Hi creator
Also interested but indeed, why is shipping so high?
Tom van der Laan
Why is shipping to Europe so expensive?
Andreas Kuhl
Why no shipping to Germany?