Cinera Immersive Personal Theater Headset

Dear Danai Janewattanavit, we have made a step-by-step guide on how to install a browser on Cinera. Please visit: https://cinera.zendesk.com/hc/en-us/articles/360005063572 and open the PDF guide. Kind regards
Stefan

Can’t find any web browsers (chrome, Firefox...)in Google Play Store?

Android play store version compatible with cinera, please..

I just received my Cinera with FPV yesterday, and have now had a day to test it out There are some very good things, and some bad technical problems. Good:
•The resolution is fantastic when viewing 3-D still photos. This is by far the best compact digital 3-D viewer I have seen so far, with no screendoor or herringbone effect.
•WiFi setup was simple.
•Easily paired the Cinera with a bluetooth speaker and gamepad. Easy to control with either the built in control buttons or the external gamepad.
•The arm is great. Very easy to set up and very comfortable to watch for long periods.
•After factory reset Youtube (2-D) streaming works.
•Netflix streaming works.
•I am able to transfer my own 3-D video files directly to Cinera via USB, and playback works via VLC and MX PLAYER (with aspect ratio properly set to fill screen)
•3-D Playback also works from USB stick and micro SD card.
•3-D Playback of video over HDMI works.
•Able to use AIRSCREEN app to miracast (2-D) from phone to Cinera. Bad:
•The left view in my Cinera has a dead pixel (shows up white on black screens). Visible during both android use and HDMI use. Factory reset did not resolve.
•Right view has hot spot in upper left corner, very visible on darker images.
•Synchronzation mismatch between right and left views. They appear to be about 1/120th second out of sync. Very visible on any video with fast motion, paging through menu, etc. This causes temporal 3-D distortions and makes watching both 2-D and 3-D videos difficult. Factory reset did not resolve. Visible in both Android and over HDMI.
•No audio over HDMI. Factory reset did not resolve
•Youtube 3-D does not work properly (known bug)
•3-D mode does not work in AIRSCREEN miracast app.
• FPV does not fit my head properly. Without Cinera it is fine, but with Cinera attached It is too front heavy, slides forward and bears all of the weight on the unpadded nose bridge. I have tried positioning the rods and pads numerous ways, but cannot find any setting where it will stay on my head.
• Use of Google Play for Android TV prevents installing numerous mobile apps including Chrome browser, 3D Steroid Pro, VR Player Pro, etc.
•No support yet for frame-packed 3-D (Blu-ray) or over/under 3-D. I really want this device to work. I am sure that there will be future firmware and software updates to address playback problems. What should I do about the various hardware issues with my unit? Eric Kurland
Founder and CEO, 3-D SPACE
The Center For Stereoscopic Photography, Art, Cinema, and Education

I finally used builtin explorer fto option 2i5h winscp, but it just stays on the installing window and nothing happened.
Can anybody let me know the version of play store compatible with cinera?

Got it, it was air share.. if you get stuck like this on a fray screen, left click on notification bar once and then on the notification drop-down and uninstall the recently installed apps. I use cloud services and no usb or sd cards. I need a cloud service to transfer the files

I think my cinera is stuck trying to sign into degoo file sharing. The gray screen keeps dimming and dipping and no response to any keys.

How to share a file over Bluetooth? It says the Bluetooth file receiving should be confirmed, but no other notifications ir anything.

Received mine yesterday. Even with all the foam removed, I cant see the sides of the screen even with the IPD Adjustment moved all the way out and or in. I feel like I'm in the projector booth at a movie theater, not able to see the whole screen at one time, or that I'm looking through card board tubes unable to see the whole screen. If I want to see the top right corner for the the time and bluetooth icons, I have to move my head all the way over to the left against the shade guards, way out of center. The bridge of my nose also hits the top of the nose notch cut-out. My girlfriend tried it and says she has no problem seeing everything just fine. It seems my eyes sit back in my skull too far, my forehead and nose keeping my eyeballs from literally coming close enough to the lenses. Of what I can see in the center, looks great! Just disappointed my facial geometry doesn't conform to the specs. A suggestion for the next versions would be a focal adjustment along with the IPD Adjustment. It would probably work out well for me and others with a similar facial geometry.

Got my cinera yesterday and played around with it for a while. The youtube app lagged constantly so i did a factory reset. After that it runs smoothly. Netflix is working just fine and i’ve tested a downloaded 3D sbs movie( Final destination) with no problem. The picture quality is very good and the 3D are great. I had no problem with the audio port or the power cable. The proximity censor did cause apps to shut down so i turned it off. I haven’t yet tested the arm. Really looking forward to the bluray 3D player update.
I’ve got the blue cinera and it a real beauty. A big + for that.

Hi I asked 13 days ago for a an update on shipping. I'm in the US and haven't received a tracking number. You mentioned before that all the US shiemts went out already.

Actually, the burden free arm is having some glitches, which should not affect if you don't carry it around and if you have a proper surface to fix it. This device is good for media viewing. I backed this project for a different purpose after clarifying that it works for remote desktop, but it was not working. Stefan gave me a solution to download another version of playstore. The built in battery of cinera does not last for minutes, but the fpv has a bigger good battery which is so good. Fpv has adjustments for the strap and rails etc. Fpv has a charging point at the back.the front charging ports will break the charging cable while using. The back one is good, but cable has to be secured using a sticky tape. It's excellent for just media viewing, but not as orimised for my purpose and I was disappointed because it was tough to understand things. You will have to come to this forum only after two days of work as the guidr is not proper and we need to do a bit of research. Remote has keft click and right click and you have to use it instead of okay button. There are a lot og things like this. The burden free arm parts keep dropping if you dont use bith hands or use a strap to secure it while carrying and it is heavy if it falls on thr foot.

Wow¡ I don’t know what to think, after the multiple comments of amigo... i hope my unit doesn’t have that kind of troubles

Hi Amigo, I use apkmirror.com for downloading different apps for testing. They offer a variety of different versions of an App. Kind regards
Stefan

Hi Danai Janewattanavit , the battery of Cinera has only 1000mAh and is designed to be a connection point for the FPV Head mount to Cinera. If you use Cinera disconnected from a power source the battery only lasts for 10-20 minutes, however, if you attach a fully charged FPV Head mount, the battery might last up to 4 hours. Kind regards
Stefan - Cinera

I need battery replacement for my cinera. It can play only 15 minutes from full charge to shut down.

Stefan, thenbuilt in version is not able to list the chrome browser. I din't want to tamper it bu installing external apps. If you can refer a link here through Dropbox, it would be fine.

Help Center links. Sound troubleshooting guide: https://cinera.zendesk.com/hc/en-us/sections/360001278631-Sound-problem-troubleshootings- Disabling the proximity sensor: https://cinera.zendesk.com/hc/en-us/articles/360004462351-Fix-no-sound-by-Disabling-the-Proximity-Sensor

Hi Amigo, we are constantly updating our firmware to enable new features and solving reported bugs.
Could you elaborate what you mean with “the joints are not fixed, it keeps falling”? Each joint of the burden free arm has hex screws. If you fasten them with the provided tools, the joints will be fixed. But even without fixing, the pieces should not be able to fall apart. Each joint has a plastic joint attached to it, the plastic part should remain attached and plugged in together into the fixing hole of the next arm piece. You can adjust the size of the FPV Head mount with the adjustment button and with the stripes on each side of it. You can download any browser to Cinera which is compatible with Android 6.0. I personally tried Google Chrome and Opera Mini browser. That you don’t hear sound with your earphones can have a variety of reasons.
1. Did you adjust the volume with Cineras volume buttons?
2. Do your Earphones have a volume control and did you check if they are not put on mute?
3. Should there be a software bug, please check out our Help Center, where we have created a section on how to temporary tackle sound bugs until they are solved with an upcoming firmware update. The proximity sensors purpose is to pause the movies and turn the displays to sleep mode when removing your forehead from Cinera. However, in some case there is a bug which either causes Cinera to restart or causes sound issues.
Until we have solved this but with an upcoming firmware update, we suggest to disable the proximity sensor, please check the Help Center for a step-by-step guide on how to do that.
If you say the battery isn’t charging, do you mean the battery of Cinera or from the FPV Head mount?
Could you elaborate what you mean with “Your forehead started getting a burnt sensation”?
As we have changed the Google Play store to the Andriod TV Box version, many apps which you would be able to find in the Google Play store for mobile devices won’t be listed in this version. However, you can still google and download the APK files of an app and install it to Cinera. For receiving a timely response should you have any issues, we would like to encourage you to contact Cinera support directly. support@cinera.net Kind regards
Stefan – Cinera

Sorry, Stefan.. I burst out of disappointment... I will personally support cinera if you improvise the firmware. I'm ready to contribute more if you can makr it great through updates. But, it should be fast as the device might not last to support upcoming changes.

The last second arm on the burden free arm is not tightening at all. And it is impossible to carry the vurden free arm after fixing it, the joints are not fixed. It keeps falling, luckily, it missed my kid's foot. The idea was superb with android, but poor implementation.

I din't know that fpv head mount had a battery pack. Without fpv, it will bot stay ON and with fpv, it will only stay on till the battery depletes even while charging. The ipd or fov adjustment is funny. Its like playing hide and seek. It is like the mechanical exposure adjustment. There is no effect with the distance or focal adjustment like usual with these kind of head mounts. I felt I will not wear cinera again as the nose starts paining instantly. If what I say is wrong, just show us uow to do it Right, because I have been using these kind of head mounts a lot. This one I felt the worst amongst the startups have done. And nobody who has a better genuine product would say I'm taking revenge for not offering refund, even if you offer double the amount, I don't want it. I'm telling what I felt. But, it is definitely not like the muzo on Kickstarter. You said it is 2 different display panels on cinera, but I don't see that. There are a lot of problems that a startup also won't do on their products.

I have kept the unit for charging since before the first comment. It now just starta and turns off. If I'm wrong, show us a detailed video of how you do it. And I will also repeat the same and send you the live video link.

Gice me the answers for the below: 1. Which browser is compatible?
2. My everyday use plugfones earphones are not working and its not connected to any other devices.
3. The proximity sensor causes the display to switch off and then nothing worjs smoothly.
4. Battery is not charging.
5. Myforehead started getting a burnt sensation.

Open play store and look at the search button and send a selfie of that. I have to move my head down, look up like looking inside a box. And the lens has a lot of scratches. Atleast improvise i the next iteration. If you enjoy the money and luxury giving a bad product, you will not be recognized. You still have time to fix things. But, as a backer, I have to say, its very bad. Google Play movies is fine. Youtube is bad, earphones work only when I restart it with earphones connected.

Stefan, you come to Bangalore. i will get together a set of experts, audience and stage and evrything. If they say that this device is up to mark, I will give you a million dollars. If they say you have put a crap, just admit it on youtube live and keep going. Its not abotu refund or money. Its about what you have given. Not evem a basic function is working. I use plugfones from thr beginning. I purchased it from Kickstarter. They have an amazing product which works everywhere except on cinera. And its not me who has exaggerated. Just check your campaign video. The physica hardware for cinera might be good, but charger, lenses burden free arm etc are sub standard or very bad engineering. My forehead is burning trying to use it for a few minutes. I don't complain unless the product is very bad. You can check my reviews on indiegogo too. I'm not exaggerating. Its you people gave high hopes and false commitments. At least the charger cable should have been of good quality. If not, it was better not to ship it. It does not hold charge. Movie is minimum an hour and ehat us the use of battery? You should not have included a battery then. Tell me which browser I can install in it.

Hi Amigo, thank you for your skillful product description. The remote control has a manual which you could have consulted. To pair the remote with the USB adapter you have to plug in the USB dongle to Cinera, turn Cinera as well as the remote on (make sure you have charged the remote) and press ESC & FN for a few seconds on the remote until the light starts blinking. It’s a bit a mystery to me how you can spend an hour to assemble the arm which consists of only 5 pre-assemble plug-in parts, but we also have an installation guide in our user manual.

As we have explained on numerous occasions, some USB power cables have issues. We already have changed the cable supplier. Did you activate the Bluetooth function on Cinera? And are your earphones charged? Also, you should make sure that your Bluetooth earphones are not linked to another device if you want to pair them with Cinera. Cinera works best if you link it to your 5G Wi-Fi network, then the Youtube should run smoothly (of course depending on your Wi-fi speed) To be frank, giving an exaggerated bad review only because we have refused your refund requests is kind of a poor move from you, and should you really require assistance, we are more than willing to assist you.
Feel free to contact our support at support@cinera.net Kind regards
Stefan

Tell me which browser is compatible with Cinera?

I'm getting so furious because of the kind of dumb setup you have done. What us the two clamps on the fov head mount kept for? To create scratches the surface? And the on off switch, the contacts of the fpv does not sit correctly on the cinera's contact circuit.

I keep on posting here as it is not allowing me to do anything. I did not finish setting it up till now. I did it easily on my usb stuck, phones and chrome book.

Simply keeps powering off not allowing to install an apps from play store. And nothing in playstore is compatible with it. Picking and assembling is something everybody can do. You have noy done justice to the price.

My Bluetooth plugfones earphones are not detected, which perfectly works fine with all other devices. YouTube is freezing. What is this??

Just got my cinera. What a shame. I don't know how foxconn appreciated you. No instructions to pair the remote. Without the remote, unable to enter the password for wifi. It just shutdowns the unit without holding the charge even if plugged in via top or bottom. The charger pin is bent and I thought it was so, but its actually cheap quality. It was better not to provide it if you were planning to give us this quality. It's 100% ecident that we backers are given a low quality product purposefully to save money. The regular version on sale on the website is of much better quality. I will try making a video of it as soon as I return. All sub standard. The play store is not working. If I click on the search area, nothing happens. Some how I got my remote working and then the wifi and added a gmail account. The audio jack is not working. Its so bad that I spent near pimax price for this thing which is very difficult to wear or assemble. The burden free arm is a burden. Very very badm sitting on this from an hour and I flew back just for this and I can't just calm myself seeing how dumb it is.

Dear Dinand, I'm always happy to help! I wish you much joy with your Cinera. Kind regards
Stefan

Dear Desislav Petrov, Kickstarter is a platform to fund new projects to come alive.
During the product development process, many unforeseeable challenges may arise which might cause delays in estimated development time schedule.
The reported audio jack issue does not impact every single Cinera unit, only a very small number. However, we decided to recall the units which are in our grasps to avoid possible product exchanges which are very costly and time-consuming.
From the over 250 already delivered Cinera sets, only 4 issues of this kind have been reported to us, and we take this step as a precaution.
As our campaign has already ended and we are in the middle of the reward delivery, we cannot issue you a refund anymore. We thank you for your understanding and support. Wishing you a nice day, Kind regards
Stefan – Cinera

YES, the tracking codes came today in, and tomorrow should the Cinera be here.
I get 2 different nrs.
Sofar the good news.
Stefan: Thanks for the update.

I demand exact and immediate response to this question. What would I tell to my son today when we received two of the headsets almost 6 months after the purchase -- it supposed to be a Christmas gift -- AND BOTH UNITS are with BROKEN HEADPHONE jack -- - NO AUDIO --- NADA. I requested refund at the beginning of March 2-3 March to be specific but i was told that I can't receive refund because my unit was already sent -- today is 19 June. Cinera immediate refund NOW .. I didn't paid for trash

Dear Backers, Thank you for your questions and comments. UPS is currently delivering all Cinera sets which exclude the FPV Head Mount, and the Cinera sets including the FPV Head mounts should be delivered to our backers by August 2018. @Minsc&Boo, thank you for your detailed product description of Cinera. We always appreciate backers to share their experience and first impressions with Cinera.
The burden free arm has several hex screws which you can fasten or loosen in order to stiffen or loosen the arms movement.
You could try playing with the screws to make the arm better functional for you. If you received a broken piece of your burden free arm, kindly contact us at support@cinera.net and enable us to troubleshoot or exchange the broken piece.
The On/OFF, as well as other power related issues you have described, are very likely to be caused by a faulty USB power cable. Unfortunately, we found out too late that the USB cable supplier has an unsatisfying QC and a growing number of backers have reported the similar problem which were traced back to a faulty USB cable. Cinera itself does not require a battery to be launched. The built-in battery is meant to be a connecting port for the larger battery in the FPV Head mount. The FPV Head mount has 4 LEDs which indicate the battery status.
We have contacted our HDMI chip supplier to investigate your finding of the maximum resolution which can be received by Cinera through HDMI.
We have received positive as well as less satisfied feedbacks regarding the navigation buttons from testers and backers. The shape and position of the navigation buttons are kind of a matter of personal preference but is not the exclusive way to navigate Cineras UI and apps, as Cinera offers a USB port or Bluetooth accessibility which enables the user to link a mouse or gaming controller to navigate.
If a new firmware update has been published and Cinera is connected to a Wi-Fi network, you will receive an automatic message informing you to update Cinera. Very like on a mobile phone or tablet.
We also found that the remote control often requires linking with the USB dongle, but this is done very easily done in just a few steps.
For all backers which are still waiting for your Cinera update, please see the latest development in our todays posted update. Wishing you a nice day, Kind regards
Stefan - Cinera

Hi Cinera team!! I am the Backer No. 324
I want to know the shipment status to Spain.
Many thanks.

Dear CINERA Developers, Please address the following:

1) CINERA Arrived In australia on the 15th of June 2018 in new condition.

Feedback:
Packaging was excellent and protected the CINERA, the headmount and ARM.
The materials of the external shell of the CINERA are excellent.
The ARM looks great.
The Remote is slightly cheap looking but its solid and the keyboard on the back is a great idea.

2) CINERA ARM has several faults in its design.

For reference:
(i) clamp and spring arm
(ii) a large arm extension (orange guide exposed)
(iii) a medium arm extension (orange guide hidden)
(iv) a screw attachment for CINERA

Feedback:
a) Piece (iii)'s allen screw is loose. Turning it, pushed it inside the plastic ring. It does not tighten, it is loose and broken.

b) Cables wont stay in the orange cable guide. The cable guide plastic is inflexible, but it also has a gap in it. Thin cables fall out of this gap, pushing/forcing the cable guide together helps to close the gap temporarily, but any movement by the ARM can cause the guide to prise open and the cables to fall out.

3) Cinera is lacking physical visual/audible indicators it is charging.

Feedback:
I cannot tell if the CINERA is charging via power (the remote control has a 'charging' light, why not CINERA?). Upon connecting the micro-usb charge cable to the bottom of the CINERA, the Orange 'C' light comes on briefly then turns off. A battery symbol displays after the on/off button is activated.

4) Turning CINERA on/off is frustrating and Battery Preview makes it unnecessarily complicated.

Feedback:

To turn CINERA ON:

Step 1) push the on/off button once
- a battery level indicator shows inside the CINERA, then turns off and CINERA turns off.
Step 2) Push and hold the on/off button for 2-3 seconds
- a battery level indicator is displayed inside CINERA, then turns off and CINERA turns off.
Step 3) Push and hold the on/off button for 2-4 seconds
- a battery level indicator is displayed inside CINERA, then turns off and CINERA turns off
Step 4) Push the on/off button once
- CINERA turns on

The above steps was the first experience I had with CINERA. Please remove preview. or allow us to turn it off. subsequently, every single time I have had to turn on the CINERA I have had to try different combinations of small and long pushes to stop battery preview and get it go to the menu. This is a MAJOR problem.

5) CINERA's resolution is locked at 1920x1080 even with dual-link HDMI.

Feedback:
Using a dual link HDMI cable, CINERA will not work higher than 1920x1080.

With a Radeon Vega 64 application, creating a custom resolution of 2560x1400 cannot be applied to the CINERA. The resolution is rejected following the error message "the device will not accept such a resolution".

6) CINERA only works properly if it is fully charged, regardless of mains power.

Feedback:
I cannot turn off the in-built battery. I want to power it only by Micro-USB.
If the battery is almost out of charge, CINERA will auto-shutdown immediately upon powering up from Micro-USB. This was the first experience I had with CINERA.

7) How do I update CINERAs firmware when it wont turn on or will auto-shutdown mid-update?

Feedback:
Where do you update firmware? (software doesn't tell me)
How to update firmware? (software doesn't tell me)
Does CINERA update automatically via WiFi? (manual or software doesn't tell me)
How will CINERA handle power-failure while updating firmware? (software doesn't tell me, nor manual)

8) It is extremely difficult to navigate via CINERAs buttons on its under-side.

Feedback:
While those button layout's are traditionally used on home projector systems, these buttons are completely useless when you can't see them. They need to be raised up, rubberised and easily 'felt' with unique tactile textures (see the 'Swiftpoint Z' mouse for excellent tactile button ideas).
For someone with small thumbs, its easy to miss-press an arrow button for the centre and vice versa. The 5 button array (on both sides) needs to be much smaller (so the thumb travels less from left right up down and require less excursion to press it. Think of a game controller.

9) The remote control does not work (out of the box). Had to fix it myself.

Feedback:

Step 1) Charge remote control via mini-usb (until orange light stops)
Step 2) Turn remote off
Step 3) Plug in orange remote receiver into CINERA on the top into the USB port.
Step 4) Turn remote on
Step 5) Blue LED flashes on the remote for 30 seconds
Step 6) Blue LED turns off
Step 7) Attempt to turn on/off CINERA via remote: doesn't work, and blue LED starts to flash again
Step 8) Attempt to change volume, press keys randomly: doesn't work, and blue LED starts to flash again.
Step 9) Try steps 2-4 again: doesn't work

Conclusion:
The remote control does not work (out of the box!). It is stuck in 'finding receiver' mode forever. Either the remote, the CINERA or the USB receiver are at fault. Or maybe its all of them.

-----------------------
UPDATE REMOTE-FIX:
The remote manual states (difficult to read and the language is computer translated to english) the following:

To re-code the remote do the following:

Step 1) Hold down "ESC" and "Fn" keys on the keyboard side of the remote, for 5 seconds. The blue LED will flash in a random pattern.
Step 2) plug in orange reciever into CINERA
Step 3) The remote should flash randomly blue when you move it in the air (it's a presentation pointer as well as a remote). Check the CINERA and see if its moving the mouse.
Step 4) If the remote isn't working, try Step 1) again, until it does.
-----------------------

10) The remotes back button does not work properly in the youtube app.

Feedback:
For you to go 'back' while playing a video in the youtube app, the mouse cursor needs to be out of the screen for the 'back' button to work, otherwise the screen flickers and the video continues to play.

11) After turning CINERA off and waiting 10 seconds, the orange light will turn on again and display the battery then turn off.

Feedback:
This is confusing to the user (and me). It's unconventional for a device be turned off then announce (orange light) its 'ON' then wait then turn off. I just wanted it to turn off.

12) The Remote will not turn on the CINERA.

Feedback:
After pairing the remote with CINERA. Then powering down CINERA, and then pressing the orange 'power on' button on the remote, does nothing. However when CINERA is powered on, it functions normally. What is the point of a remote that cannot turn on the CINERA?

Conclusion:
There are probably going to be a lot of more problems with CINERA. And after this ordeal, I would say CINERA is built for mobile users over PC or gamers.

@creator
Hi Stefan
I’m in Australia and still haven’t been contacts by your logistics partner you’ve chosen? Backer number 603 Kind Regards
Andrew

Cinera package received this morning in Australia (backer # 73 - had a FPV mount).

Hi Cinera
I am the Backer No. 612
I want to know the shipment status of the Set Cinera Thank you

Hi Stefan, I'm an European backer, but I havn't received a tracking number, as you wrote yesterday.
Could you please forward it to me? Thank you :) Kind regards,
Martin

Hi,
I am backer 440 (France).
I am still waiting my cinera (package with arm but without head mount).
Has anyone already received it in France ? Regards.

Can you please confirm Cinera is shipped (Canada). I see comments for USA and Europe, but would appreciate confirmation, 10x if that's with a tracking number. thanks.

Hi Rabiu, we have sent Cineras to Afrika, Middle East, Asia, and Australia as well as Europe and North and South America. Your Cinera set is among those sent, and we hope you can understand that at this stage a refund is no longer possible. Wishing you a nice day. Kind regards
Stefan -Cinera

Hi Cinera, When am I getting my cinera? I live in Nigeria nd it looks like you are not talking about sending to Africa in general. Please, let me know or you refund my money. Regards, Rabiu

Hi Rintu Basu, I've just been told that DHL has already collected the Cineras form our logistic partner's depot. Apparently, I will receive the tracking numbers tomorrow and will then forward it to our European backers. Kind regards
Stefan - Cinera

Dear Backers, thank you for your questions and comments. I’ve just logged on to the Forum, it seems to be ok again, thanks Ron, for pointing out that it was down.
Cinera hasn’t got built-in speakers. For receiving sound you can either connect your audio device with the audio jack port or Bluetooth to Cinera. It might be possible that the 2-in-1 Remote has to be re-paired with the USB dongle, for doing so, please follow these steps. 1. Plug the 2-in-1 remote into Cinera and turn on Cinera.
2. Turn on the charged 2-in-1 remote control and bring it close to the USB dongle.
3. Press the FN and ESC button on the remote for about 5 seconds, until the light on the side of the remote start blinking.
After that, you should be able to use the Remote control. We are still waiting for an update regarding the progress of the European Cinera shipments. By now, DHL is supposed to have received the shipments and distribute it. However, I am still waiting for an official confirmation to share with you. Wishing you all a nice day,
Kind regards
Stefan