Experience the magic of the cinema without leaving your couch with the Cinera Immersive Personal Theater Headset. Combining visual and audio technology, this headset gives you everything you love about the movies. The Cinera Headset offers an impeccable 5K UHD display on a giant screen through the use of two screens. This dual-screen solution gives each eye its own display and light path. Ensuring no loss of quality, you get extremely vibrant and vivid 3D images. In fact, it’s four times sharper with a whopping 39 pixels per degree. The headset sits atop an articulating arm. With this, you can place the headset exactly where you’d like it without the burden of the weight. Simply sit down on your couch, put the headset in place, and enjoy. Running on Android 6.0, the ultra-wide view gives you that movie theater-like experience right at home.
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•The resolution is fantastic when viewing 3-D still photos. This is by far the best compact digital 3-D viewer I have seen so far, with no screendoor or herringbone effect.
•WiFi setup was simple.
•Easily paired the Cinera with a bluetooth speaker and gamepad. Easy to control with either the built in control buttons or the external gamepad.
•The arm is great. Very easy to set up and very comfortable to watch for long periods.
•After factory reset Youtube (2-D) streaming works.
•Netflix streaming works.
•I am able to transfer my own 3-D video files directly to Cinera via USB, and playback works via VLC and MX PLAYER (with aspect ratio properly set to fill screen)
•3-D Playback also works from USB stick and micro SD card.
•3-D Playback of video over HDMI works.
•Able to use AIRSCREEN app to miracast (2-D) from phone to Cinera. Bad:
•The left view in my Cinera has a dead pixel (shows up white on black screens). Visible during both android use and HDMI use. Factory reset did not resolve.
•Right view has hot spot in upper left corner, very visible on darker images.
•Synchronzation mismatch between right and left views. They appear to be about 1/120th second out of sync. Very visible on any video with fast motion, paging through menu, etc. This causes temporal 3-D distortions and makes watching both 2-D and 3-D videos difficult. Factory reset did not resolve. Visible in both Android and over HDMI.
•No audio over HDMI. Factory reset did not resolve
•Youtube 3-D does not work properly (known bug)
•3-D mode does not work in AIRSCREEN miracast app.
• FPV does not fit my head properly. Without Cinera it is fine, but with Cinera attached It is too front heavy, slides forward and bears all of the weight on the unpadded nose bridge. I have tried positioning the rods and pads numerous ways, but cannot find any setting where it will stay on my head.
• Use of Google Play for Android TV prevents installing numerous mobile apps including Chrome browser, 3D Steroid Pro, VR Player Pro, etc.
•No support yet for frame-packed 3-D (Blu-ray) or over/under 3-D. I really want this device to work. I am sure that there will be future firmware and software updates to address playback problems. What should I do about the various hardware issues with my unit? Eric Kurland
Founder and CEO, 3-D SPACE
The Center For Stereoscopic Photography, Art, Cinema, and Education
Can anybody let me know the version of play store compatible with cinera?
I’ve got the blue cinera and it a real beauty. A big + for that.
Stefan
Stefan - Cinera
Could you elaborate what you mean with “the joints are not fixed, it keeps falling”? Each joint of the burden free arm has hex screws. If you fasten them with the provided tools, the joints will be fixed. But even without fixing, the pieces should not be able to fall apart. Each joint has a plastic joint attached to it, the plastic part should remain attached and plugged in together into the fixing hole of the next arm piece. You can adjust the size of the FPV Head mount with the adjustment button and with the stripes on each side of it. You can download any browser to Cinera which is compatible with Android 6.0. I personally tried Google Chrome and Opera Mini browser. That you don’t hear sound with your earphones can have a variety of reasons.
1. Did you adjust the volume with Cineras volume buttons?
2. Do your Earphones have a volume control and did you check if they are not put on mute?
3. Should there be a software bug, please check out our Help Center, where we have created a section on how to temporary tackle sound bugs until they are solved with an upcoming firmware update. The proximity sensors purpose is to pause the movies and turn the displays to sleep mode when removing your forehead from Cinera. However, in some case there is a bug which either causes Cinera to restart or causes sound issues.
Until we have solved this but with an upcoming firmware update, we suggest to disable the proximity sensor, please check the Help Center for a step-by-step guide on how to do that.
If you say the battery isn’t charging, do you mean the battery of Cinera or from the FPV Head mount?
Could you elaborate what you mean with “Your forehead started getting a burnt sensation”?
As we have changed the Google Play store to the Andriod TV Box version, many apps which you would be able to find in the Google Play store for mobile devices won’t be listed in this version. However, you can still google and download the APK files of an app and install it to Cinera. For receiving a timely response should you have any issues, we would like to encourage you to contact Cinera support directly. support@cinera.net Kind regards
Stefan – Cinera
2. My everyday use plugfones earphones are not working and its not connected to any other devices.
3. The proximity sensor causes the display to switch off and then nothing worjs smoothly.
4. Battery is not charging.
5. Myforehead started getting a burnt sensation.
As we have explained on numerous occasions, some USB power cables have issues. We already have changed the cable supplier. Did you activate the Bluetooth function on Cinera? And are your earphones charged? Also, you should make sure that your Bluetooth earphones are not linked to another device if you want to pair them with Cinera. Cinera works best if you link it to your 5G Wi-Fi network, then the Youtube should run smoothly (of course depending on your Wi-fi speed) To be frank, giving an exaggerated bad review only because we have refused your refund requests is kind of a poor move from you, and should you really require assistance, we are more than willing to assist you.
Feel free to contact our support at support@cinera.net Kind regards
Stefan
Stefan
During the product development process, many unforeseeable challenges may arise which might cause delays in estimated development time schedule.
The reported audio jack issue does not impact every single Cinera unit, only a very small number. However, we decided to recall the units which are in our grasps to avoid possible product exchanges which are very costly and time-consuming.
From the over 250 already delivered Cinera sets, only 4 issues of this kind have been reported to us, and we take this step as a precaution.
As our campaign has already ended and we are in the middle of the reward delivery, we cannot issue you a refund anymore. We thank you for your understanding and support. Wishing you a nice day, Kind regards
Stefan – Cinera
I get 2 different nrs.
Sofar the good news.
Stefan: Thanks for the update.
The burden free arm has several hex screws which you can fasten or loosen in order to stiffen or loosen the arms movement.
You could try playing with the screws to make the arm better functional for you. If you received a broken piece of your burden free arm, kindly contact us at support@cinera.net and enable us to troubleshoot or exchange the broken piece.
The On/OFF, as well as other power related issues you have described, are very likely to be caused by a faulty USB power cable. Unfortunately, we found out too late that the USB cable supplier has an unsatisfying QC and a growing number of backers have reported the similar problem which were traced back to a faulty USB cable. Cinera itself does not require a battery to be launched. The built-in battery is meant to be a connecting port for the larger battery in the FPV Head mount. The FPV Head mount has 4 LEDs which indicate the battery status.
We have contacted our HDMI chip supplier to investigate your finding of the maximum resolution which can be received by Cinera through HDMI.
We have received positive as well as less satisfied feedbacks regarding the navigation buttons from testers and backers. The shape and position of the navigation buttons are kind of a matter of personal preference but is not the exclusive way to navigate Cineras UI and apps, as Cinera offers a USB port or Bluetooth accessibility which enables the user to link a mouse or gaming controller to navigate.
If a new firmware update has been published and Cinera is connected to a Wi-Fi network, you will receive an automatic message informing you to update Cinera. Very like on a mobile phone or tablet.
We also found that the remote control often requires linking with the USB dongle, but this is done very easily done in just a few steps.
For all backers which are still waiting for your Cinera update, please see the latest development in our todays posted update. Wishing you a nice day, Kind regards
Stefan - Cinera
I want to know the shipment status to Spain.
Many thanks.
1) CINERA Arrived In australia on the 15th of June 2018 in new condition.
Feedback:
Packaging was excellent and protected the CINERA, the headmount and ARM.
The materials of the external shell of the CINERA are excellent.
The ARM looks great.
The Remote is slightly cheap looking but its solid and the keyboard on the back is a great idea.
2) CINERA ARM has several faults in its design.
For reference:
(i) clamp and spring arm
(ii) a large arm extension (orange guide exposed)
(iii) a medium arm extension (orange guide hidden)
(iv) a screw attachment for CINERA
Feedback:
a) Piece (iii)'s allen screw is loose. Turning it, pushed it inside the plastic ring. It does not tighten, it is loose and broken.
b) Cables wont stay in the orange cable guide. The cable guide plastic is inflexible, but it also has a gap in it. Thin cables fall out of this gap, pushing/forcing the cable guide together helps to close the gap temporarily, but any movement by the ARM can cause the guide to prise open and the cables to fall out.
3) Cinera is lacking physical visual/audible indicators it is charging.
Feedback:
I cannot tell if the CINERA is charging via power (the remote control has a 'charging' light, why not CINERA?). Upon connecting the micro-usb charge cable to the bottom of the CINERA, the Orange 'C' light comes on briefly then turns off. A battery symbol displays after the on/off button is activated.
4) Turning CINERA on/off is frustrating and Battery Preview makes it unnecessarily complicated.
Feedback:
To turn CINERA ON:
Step 1) push the on/off button once
- a battery level indicator shows inside the CINERA, then turns off and CINERA turns off.
Step 2) Push and hold the on/off button for 2-3 seconds
- a battery level indicator is displayed inside CINERA, then turns off and CINERA turns off.
Step 3) Push and hold the on/off button for 2-4 seconds
- a battery level indicator is displayed inside CINERA, then turns off and CINERA turns off
Step 4) Push the on/off button once
- CINERA turns on
The above steps was the first experience I had with CINERA. Please remove preview. or allow us to turn it off. subsequently, every single time I have had to turn on the CINERA I have had to try different combinations of small and long pushes to stop battery preview and get it go to the menu. This is a MAJOR problem.
5) CINERA's resolution is locked at 1920x1080 even with dual-link HDMI.
Feedback:
Using a dual link HDMI cable, CINERA will not work higher than 1920x1080.
With a Radeon Vega 64 application, creating a custom resolution of 2560x1400 cannot be applied to the CINERA. The resolution is rejected following the error message "the device will not accept such a resolution".
6) CINERA only works properly if it is fully charged, regardless of mains power.
Feedback:
I cannot turn off the in-built battery. I want to power it only by Micro-USB.
If the battery is almost out of charge, CINERA will auto-shutdown immediately upon powering up from Micro-USB. This was the first experience I had with CINERA.
7) How do I update CINERAs firmware when it wont turn on or will auto-shutdown mid-update?
Feedback:
Where do you update firmware? (software doesn't tell me)
How to update firmware? (software doesn't tell me)
Does CINERA update automatically via WiFi? (manual or software doesn't tell me)
How will CINERA handle power-failure while updating firmware? (software doesn't tell me, nor manual)
8) It is extremely difficult to navigate via CINERAs buttons on its under-side.
Feedback:
While those button layout's are traditionally used on home projector systems, these buttons are completely useless when you can't see them. They need to be raised up, rubberised and easily 'felt' with unique tactile textures (see the 'Swiftpoint Z' mouse for excellent tactile button ideas).
For someone with small thumbs, its easy to miss-press an arrow button for the centre and vice versa. The 5 button array (on both sides) needs to be much smaller (so the thumb travels less from left right up down and require less excursion to press it. Think of a game controller.
9) The remote control does not work (out of the box). Had to fix it myself.
Feedback:
Step 1) Charge remote control via mini-usb (until orange light stops)
Step 2) Turn remote off
Step 3) Plug in orange remote receiver into CINERA on the top into the USB port.
Step 4) Turn remote on
Step 5) Blue LED flashes on the remote for 30 seconds
Step 6) Blue LED turns off
Step 7) Attempt to turn on/off CINERA via remote: doesn't work, and blue LED starts to flash again
Step 8) Attempt to change volume, press keys randomly: doesn't work, and blue LED starts to flash again.
Step 9) Try steps 2-4 again: doesn't work
Conclusion:
The remote control does not work (out of the box!). It is stuck in 'finding receiver' mode forever. Either the remote, the CINERA or the USB receiver are at fault. Or maybe its all of them.
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UPDATE REMOTE-FIX:
The remote manual states (difficult to read and the language is computer translated to english) the following:
To re-code the remote do the following:
Step 1) Hold down "ESC" and "Fn" keys on the keyboard side of the remote, for 5 seconds. The blue LED will flash in a random pattern.
Step 2) plug in orange reciever into CINERA
Step 3) The remote should flash randomly blue when you move it in the air (it's a presentation pointer as well as a remote). Check the CINERA and see if its moving the mouse.
Step 4) If the remote isn't working, try Step 1) again, until it does.
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10) The remotes back button does not work properly in the youtube app.
Feedback:
For you to go 'back' while playing a video in the youtube app, the mouse cursor needs to be out of the screen for the 'back' button to work, otherwise the screen flickers and the video continues to play.
11) After turning CINERA off and waiting 10 seconds, the orange light will turn on again and display the battery then turn off.
Feedback:
This is confusing to the user (and me). It's unconventional for a device be turned off then announce (orange light) its 'ON' then wait then turn off. I just wanted it to turn off.
12) The Remote will not turn on the CINERA.
Feedback:
After pairing the remote with CINERA. Then powering down CINERA, and then pressing the orange 'power on' button on the remote, does nothing. However when CINERA is powered on, it functions normally. What is the point of a remote that cannot turn on the CINERA?
Conclusion:
There are probably going to be a lot of more problems with CINERA. And after this ordeal, I would say CINERA is built for mobile users over PC or gamers.
Hi Stefan
I’m in Australia and still haven’t been contacts by your logistics partner you’ve chosen? Backer number 603 Kind Regards
Andrew
I am the Backer No. 612
I want to know the shipment status of the Set Cinera Thank you
Could you please forward it to me? Thank you :) Kind regards,
Martin
I am backer 440 (France).
I am still waiting my cinera (package with arm but without head mount).
Has anyone already received it in France ? Regards.
Stefan -Cinera
Stefan - Cinera
Cinera hasn’t got built-in speakers. For receiving sound you can either connect your audio device with the audio jack port or Bluetooth to Cinera. It might be possible that the 2-in-1 Remote has to be re-paired with the USB dongle, for doing so, please follow these steps. 1. Plug the 2-in-1 remote into Cinera and turn on Cinera.
2. Turn on the charged 2-in-1 remote control and bring it close to the USB dongle.
3. Press the FN and ESC button on the remote for about 5 seconds, until the light on the side of the remote start blinking.
After that, you should be able to use the Remote control. We are still waiting for an update regarding the progress of the European Cinera shipments. By now, DHL is supposed to have received the shipments and distribute it. However, I am still waiting for an official confirmation to share with you. Wishing you all a nice day,
Kind regards
Stefan