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Mira-Pet Ultrasound Dog Toothbrush

Editor's Rating
4.9?
Discovered on 2018-04-17

Keep your dog as happy and healthy as can be with the Mira-Pet Ultrasound Dog Toothbrush. Although technically a toothbrush, this device is unlike any you’ve ever seen. The state-of-the-art design features ultrasound technology to provide a deep clean to your dog’s teeth. It works silently and vibration-free so there’s no sensation for your dog. As a result, it’s gentle, quick, and easier than ever to clean your dog’s teeth. You never have to worry about costly and traumatic trips to the vet for an invasive cleaning. Introducing Mira-Pet to your dog is easy and takes just a few minutes of positive reinforcement. From there, apply the included dog toothpaste and gently glide the Mira-Pet along your dog’s teeth. About 45 to 60 seconds of this motion alone is enough to blast away bacteria. Your dog is left with better breath as well as healthy gums for optimal overall health.

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Editor's Quote
" It makes it easier (and more relaxing) than ever to keep your dog's mouth healthy. "
Overview
Editor's Quote
" It makes it easier (and more relaxing) than ever to keep your dog's mouth healthy. "
Overview & Specs
Features :
Silent, Vibration-Free, Quick, Abrasion-Free
Benefits :
Fresh Breath, Better Overall Health
Includes :
Toothbrush, 2x Brush Heads, Toothpaste, USB Cable
Discovered on:
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Comments

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Comments
Kickstarter Comments (50)

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Anne Danks
Review from Kickstarter
Stephen - I have emailed you, and received no response. Due to this I have lodged a dispute with my credit card as the product is faulty and not as described
Amber Salahub
Review from Kickstarter
I am wondering when i will be receiving my brush, i am in canada. I have been waiting since april.
Stephen Spector
Review from Kickstarter
Hello Anne, please contact me, Stephen Spector, email: stephen@techmira.com OR +1 781 975 3552 mobile number. You can call or text.
Anne Danks
Review from Kickstarter
I've received my mira-pet and there is a problem. How do I contact you?
Stephen Spector
Review from Kickstarter
We can send you some single brush heads via Post if you need them. You should wet the head and the back of the head which should make it easier to remove. I also sent you an email containing the same information. if you require assistance via phone, please send me your UK phone number and a preferred time to call. Kind regards, Stephen Spector
Rachel
Review from Kickstarter
How do I change brush head? It came with the triple head in place. I’ve read the instruction and used the USB cover but to try and push head off. I’ve tried gently, I’ve tried pushing down in base and pulling at same time. Scared I’ll break it. Any tips?
Anyone else having problems?
Jackson Brando
Review from Kickstarter
Why does the survey only give me the option to get multiple triple sided brush heads and not single sided brush heads when that is not what I ordered and was not told that is what I would be receiving why I have not been given a survey for what I actually did buy
Ari Kela
Review from Kickstarter
Hi Stephen,
SEB 2x accessories + extra toothpaste set is six and then extra single head brushes + shipping.
That was all I paid for.
Stephen Spector
Review from Kickstarter
Hello Ari, I looked at your order. How many tubes of toothpaste did you order/how many do you expect to receive? We will make sure you receive the correct number. Please confirm Thanks. If you prefer, my email address is stephen@techmira.com OR mobile: +1 781 975 3552. OR I'm on What's App. I see you live in Finland. I've visited Helsinki around 20 times. RGDS, Stephen Spector.
Ari Kela
Review from Kickstarter
Still waiting for the survey.
Stephen Spector
Review from Kickstarter
contact me at your convenience: Stephen Spector Mobile number +1 781 975 3552 text or call. Email is: stephen@techmira.com
Ürün Tekin
Review from Kickstarter
Hello, I have just recieved my Mirapet and there is a problem. How can I contact you?
Adrian Quick
Review from Kickstarter
I’m not sure if I completed the survey. Can you check to see if my order has shipped?
Stephen Spector
Review from Kickstarter
for Rebecca, please contact me: stephen@techmira.com or +1 781 975 3552
Jens-Ekkehard Bernerth
Review from Kickstarter
PS: the Mirapet worked just fine. And great manual btw, very well done. I recommend reading it first :) Our Sam just got his teeth cleansed for the first time. Worked just fine. Excited how the results will be in some weeks/months
Jens-Ekkehard Bernerth
Review from Kickstarter
hello Peer, thanks for your reply. Might be that you're sending what the survey listed. Problem just is that the survey always offered the wrong choices, never what the campaign offered. Thanks anyway for the fast help.
Techmira
Review from Kickstarter
Hallo Mr. Bernerth ––– first, the unit itself has one three-sided head mounted on it. We are shipping what the survey listed as deliverables. We will send two heads to you by post. Peer
Jens-Ekkehard Bernerth
Review from Kickstarter
Just received my mira pet. Of course with the wrong brushes. Instead of 2× 2 Single and 2 Three-Sided Brush Heads I got 4x2 single brushheads. Really wonder why. Help would be appreciated. Thanks, regards
Rebecca Reid
Review from Kickstarter
I have not yet completed the survey because the creator has yet to respond to any of my emails for clarification of the survey. Please respond to my emails and my concerns prior to my completion of the survey. I have been trying to contact you since May 12 with no response.
Sudheer Vemulapalli
Review from Kickstarter
Another update please. From Prior update on May 29..."We expect that all components will arrive by Monday June 4 and we will begin shipping a day or two later to Backers in the USA and Canada." Have you received it in the US? Have you started shipping them to US and Canadian backers? Thank you.
JEVR
Review from Kickstarter
@Stephen Spector: can you please confirm if direct shipping from Germany has started this week as estimated?
Juliette Sumida
Review from Kickstarter
is there an update for US Backers? I'm moving on June 30th... will it reach me by then?
Ari Kela
Review from Kickstarter
... if it ever appears.
Ari Kela
Review from Kickstarter
First survey was way off and I gave specific instructions to fix it.
Second iteration isn't ok either.
Maybe the third one will be...
Stephen Spector
Review from Kickstarter
I see your comment and have already followed up with CrowdOx. We'll make sure you receive both single sided brush heads And 3-sided brush heads. (2 x 2 single and 2 3-sided).
Jens-Ekkehard Bernerth
Review from Kickstarter
hello Stephen, that's not the point. The survey's not fitting to the items we bought. We don't want 8 two-side brushes or 4 triple brush heads, but both of them as it was in the description of the campaign (2× 2 Single and 2 Three-Sided Brush Heads ).
Stephen Spector
Review from Kickstarter
We posted an update on May 14. All of the components are built and ready to go at the factory in Germany. Shipments will be made directly from Germany to Backers outside of the USA and Canada via Deutsche Post beginning next week. We plan to begin shipments from Massachusetts to Backers within the USA and Canada by the end of May. Please keep in mind that shipments from Germany to outside the EU could take a few extra days. Also, it may take a few extra days for the bulk shipments to arrive in Canton, MA from Germany because of Customs paperwork. We'll prepare a more complete UPDATE later today/tomorrow,
JEVR
Review from Kickstarter
Stephen's last connection was on May 2nd (you can check it yourselves).
Doesn't look good...
Rebecca Reid
Review from Kickstarter
Keep getting mails to complete the survey but still waiting on answers from the creators before doing so.
Giancarlo Di Mambro
Review from Kickstarter
Hi Stephen,
my pledge was for the Early Bird - 2X Accessories. I have the same issue as mentioned by the other backers: my original pledge (combination of single-sided and three-sided heads) is not available in the survey. It seems to me that "At only $189, choose from either 8 single or 4 triple-brush heads." in the pledge description was added at a later date. I'd like to have my original pledge and try both types of toothbrush heads, if possible. I'm also sending you this request via email. Can you please sort this out before I fill out the survey? Thanks for your help!
Jens-Ekkehard Bernerth
Review from Kickstarter
I really wonder where Stephen is... last comment 5 days ago?!?
Mike Heck
Review from Kickstarter
Stephen, I had the same issue as @Shahdil and @Jens-Ekkehard with the survey: Backed the Super Early Bird level with 2x Single and 2x Three-sided heads and only could select 4x Three-sided heads. I would have liked the 2x singles that were part of the original pledge and it didn't make sense to purchase them as extras with the high cost. Reached out twice to CrowdOx about the discrepancy over the past week with no response. I backed this campaign because the product appeared to be proven (in humans) and had a quick promised ship date. It seems now that fulfillment is mired in problems, that I hope get resolved soon.
Shahdil Soundararajan
Review from Kickstarter
Hi Stephen,
I concur with the questions raised by @Jens-Ekkehard Bernerth. My pledge is Super Early Bird - 2X Accessories and I have opted for the extra pledge with the additional toothpaste and extra-warranty. I have completed the survey but ideally I would like to get the 2× 2 Single and 2 Three-Sided Brush Heads rather than having to opt for between 4 Three-Sided Brush Heads OR 8 Single Brush Heads. Do check and confirm.
Thank You.
Jens-Ekkehard Bernerth
Review from Kickstarter
Hello Stephen,
unfortunately the survey is a bit confusing. First: I ordered the Early bird with 2x accessory, in detail
1 Mira-Pet Ultrasound Toothbrush for Dogs
2× 2 Single and 2 Three-Sided Brush Heads
2× Tube of Dog Toothpaste Gel (specially formulated) Why became the "and" an "or" in the survey? I have to choose between 4 Three-Sided Brush Heads OR 8 Single Brush Heads. This feels wrong to me, I'd like to get the items as I ordered them. Plus it seems like there is no consideration of the extra pledge with the additional toothpaste and extra-warranty. Could you please check this? Thanks :)
Grace
Review from Kickstarter
@Stephen I noticed that any additional items I wanted added an additional $9 per item I added (i.e. 2 orders of the same brush heads requires an additional $18 for shipping). Why does one order of additional brush heads cost the same amount to ship as shipping my full reward? Can you please explain?
Sudheer Vemulapalli
Review from Kickstarter
Why does adding the toothpaste charge extra 10$ for shipping?
Stephen Spector
Review from Kickstarter
Good question. As of this moment, I don't know. I will find out on Monday. Could you send me your email address? My email is: stephen@techmira.com. My mobile number is +1 781 975 3552. You can call or text.
Ilya Kandibur
Review from Kickstarter
If we missed the Survey, how can it be resent to us?
Stephen Spector
Review from Kickstarter
The surveys have been sent by Crowd Ox.
Anastasia Sk
Review from Kickstarter
Hi, I and my pup are so excited about Mira-Pet!
Could you please tell when to expect a survey?
Stephen Spector
Review from Kickstarter
I didn't receive the message. My email is: stephen@techmira.com.
Michael C
Review from Kickstarter
@Stephen, I sent techmira account a message before the campaign ended regarding backer club and never got a response. I was wondering if you could help me answer my question please? Thanks!
Mike Heck
Review from Kickstarter
@Stephen Spector Thanks for the clarification about fulfillment and the survey. That's what I thought would happen.
Stephen Spector
Review from Kickstarter
Yes, we are planning to send out the usual survey. Actually, we hired a company called Crowd Ox LLC to perform this function. There will be an opportunity to purchase add-ons and we plan to offer the human versions of our devices as well. They surveys will go out soon within several days from now,
Mike Heck
Review from Kickstarter
By any chance, are you going to send out the usual survey to gather addresses and then let backers purchase any add-on?
Jens-Ekkehard Bernerth
Review from Kickstarter
I really understand that your company needs to make money :D thanks for the information about the life period and the yearly usage of it. Makes sense to buy more ;)
Stephen Spector
Review from Kickstarter
Answer to Zara Haimo concerning brush head for cats. Our engineers tell us we can trim the brush head i.e. cut/reduce the height of the bristles by 40 - 50%. Shortening the bristles will not lessen the ultrasound oscillations. The cat brush heads will be ready to ship around June 1.
Stephen Spector
Review from Kickstarter
Answer to Jens-Ekkehard Bernerth, the warranty is two years. Our Mira-Pet is developed and manufactured in Germany. Some users prefer to buy a third year of warranty. We do earn profit on the third year warranty. Our corporation does strive to earn some level of income. We don't wish to give the third year free to everyone.
Stephen Spector
Review from Kickstarter
Yes, you will receive 4 tubes along with rewards you pledged for. There will be an extra shipping charge between $6.00 - $7.00. One dog will likely consume 3 tubes per year. You should place around half an inch of toothpaste onto the brush head. Each tube is 2.54 fl. oz or 75ml. the life of an unopened tube is several months at least while unopened tubes can safely be used up to 2.5 - 3 years. I will look at the other question in the morning.
Michael C
Review from Kickstarter
Hi Stephen, thanks for answering! So if I add $24 to my pledge, will I receive 4 tubes along with my rewards I pledged for? How big are the tubes/how long will they last if you brush 1-2 times per week? Also, I sent you a message on the techmira account if you don't mind checking it out. Thanks!