Tap your way to better posture with the UPRIGHT GO Posture Device. This compact device tracks your posture and habits over time. Using the companion app, it also trains you to improve your posture. In as little as two weeks, your entire body can feel the benefits of sitting and standing perfectly. The UPRIGHT GO is a wearable sends a gentle vibration when it detects that you’re beginning to slouch. Throughout the day, UPRIGHT GO encourages you to sit up straight. Battling the bad posture when you use your devices, this wearable also strengthens your back and core muscles. Improved posture also helps prevent back and muscular pain. From walking to sitting to driving, the UPRIGHT GO keeps your entire body aligned.
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Thanks for reaching out to us. Apologize for not receiving a reply yet from our team. Can you please send me the message here on the PM and i will assist you.
Thanks
Thanks for reaching out. Sorry for the delay in response.
I have replied back to you on the email and will send you the invoice as soon as i get it.
Regards
Please send me a PM and i will happy to provide you with tracking information
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I tried to contact you in many different ways (2 times by email, facebook, support chat,...) but NO response!!!
My package stucks at customs and I urgently need an invoice!!!
Thanks for reaching out to us. First of all i want to apologize for the delay in response to your emails. You are 100% right to be frustrated and we are looking into it to check why you did not receive any response. Of course we will take care ASAP and handle your email and provide you with answers and solutions and i am sure you will receive the response that will make you satisfied. I will personally make sure your email is replied to by tomorrow and the agent helping you will be on it. Again we apologize for the incontinence cause up until now and working on it to make it better. Regards
Thanks for reaching out.
Your order was shipped. For more tracking information, please contact us on email - hello@uprightpose.com or by PM here.
Thanks
I still have not received my Upright Go - could you please check my status? Thank you in advance. BR,
Mads Vieth
(mdkv(a)mac.com
Thanks fr reaching out. We notice that you have not finished filling out your survey and we don't have your full address. Address Incomplete: Address City, Line 1, Postal Code, and Phone Number are missing
Please send me a PM with your full delivery information and i will update the survey so your order can be delivered.
Thanks
Thanks for reaching out to us.
I do see there was a problem with delivery of your order. Kindly contact us via email - hello@uprightpose.com or via PM here for more tracking information on your order. Thanks
Thanks for reaching out to us.
Yes i also see it has been delivered to you 2 months ago. For more information, kindly contact us via email - hello@uprightpose.com or via PM here. Thanks
Our app is supporting the Android 8, but still need to work with it in a different way to "by pass" the problem - very easy and simple. You can contact us via app chat and we will guide you what to do. Also, we have our next version releasing very soon as well so should make it right as well. Come on our chat and one of Upright support expert will happily assist you.
Regards
Thanks fr reaching out. We notice that you have not finished filling out your survey and we don't have your full address. Address Incomplete: Address City, Line 1, Postal Code, and Phone Number are missing
Please send me a PM with your full delivery information and i will update the survey so your order can be delivered.
Thanks
I sent you a reply on a PM regarding your questions.
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Thanks for reaching out. I sent you information via PM here about the usage of the adhesives.
Let me know if you have further questions.
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Thanks for reaching out. Your order has been delivered.
For more information, please contact us on our email - hello@uprightpose.com or via PM here.
Regards
Still no trace of any kind of shipment for me.
Did I miss anything?
Thx
I have no yet received mine but I just checked on the shipment it said its delivered already??
Please contact me on the PM so i can provide you with shipping information and answer to your questions. Thanks
Great to hear you got you Upright GO, looking forward to training with you :)
Let us know if you have further questions, we are available on chat via app or email - hello@uprightpose.com
Regards
I would like to get a refund. How can we arrange this? Best, Jason
I took me over a month after my first contact, but I finally received a replacement UprightGo after the first shipment stopped tracking.
Have yet to try it out, but at least I received the product.
Thanks for reaching out to us. Please contact me on the PM here and i will provide you with tracking information about your order. Regards
Thanks for reaching out to us. I am sorry to hear that you find the vibration to be too soft from what you expected. We do have new vibration patterns coming up soon so hopefully it will help you more. Yes, you are correct the Upright GO is also designed to be on a stand alone mode. Whenever you are on the go, and feeling like training and tracking your posture without dealing with your phone, simply follow these steps: Turn UPRIGHT GO on. Place it on your back and hold an upright position. Calibrate it by double clicking the power button.
UPRIGHT GO will respond with 2 vibrations. The app is supported on the smart watch so if you want it to vibrate through the smart watch then you need to be with app logged on and not on the stand alone mode. But i will go ahead and check if its a feature that is possible to have in the future. Many thanks and good luck with the training �
Regards
Thanks for reaching out to us.
Unfortunately the Upright GO is not meant to prevent you from chair sliding. We do have the Upright PRO (our previous device) that can train you on your lower back and then to teach you how to sit upright and not slide down the chair. Let me know if you have further questions.
Thanks
Thanks for reaching out to us, I actually see that your order was shipped long ago. Please contact me on the PM and will provide you with tracking information.
Regards
Thanks for reaching out to us. Before calibrating you need to be in your Upright position (Upright posture, but to be comfortable) once you slouch from this position it will vibrate to alert you. Here is some more information on how to set it so it works correctly with your settings.https://uprightsupport.zendesk.com/hc/en-us/articles/213607329-How-do-I-change-my-UPRIGHT-s-sensitivity-
How do I change the UPRIGHT GO vibration/sensitivity settings?
https://uprightsupport.zendesk.com/hc/en-us/articles/115004144945-How-do-I-change-the-UPRIGHT-GO-vibration-sensitivity-settings-
Let me know if you have further questions.
Regards
Thanks for reaching out to us. I see that you spoke to our support team and they managed to solve your problem, I hope everything is going well now. Let me know if you have further questions and/or you can contact us on our live chat through the app. Regards
Thanks for reaching out to us. I actually looked at the conversation you had with the support agent and he explained how to calibrate and adjust the settings of the sensitivity correctly so it vibrates once you not in your Upright position. If something was not understood i apologize and will be happy to assist and provide more information. Before calibrating you need to be in your Upright position (Upright posture, but to be comfortable) once you slouch from this position it will vibrate to alert you. Here is some more information on how to set it so it works correctly with your settings.https://uprightsupport.zendesk.com/hc/en-us/articles/213607329-How-do-I-change-my-UPRIGHT-s-sensitivity-
How do I change the UPRIGHT GO vibration/sensitivity settings?
https://uprightsupport.zendesk.com/hc/en-us/articles/115004144945-How-do-I-change-the-UPRIGHT-GO-vibration-sensitivity-settings-
Let me know if you have further questions.
Regards
Please send me a PM here or to our email - hello@uprightpose.com with the return tracking number so we can check if it was returned? once we have return confirmation, we will be able to issue the refund.
Regards
I am sorry, I haven't read all the comments here, but I believe the problem is partly due to the lack of sensory sensitivity (awareness) I have on the back on the area where the upright go is placed. I tried to stick it higher, it's more noticeable but not as good as I was expecting.
I think, I haven't verify that the upright go can work without being connected to the phone, right?
If it is, can you push a notification to notification bar when it detected slouching? That in turn would have my smartwatch vibrates (which is definitely more noticeable), and I think I could get my smartwatch/or a cheap smartband to vibrates once every time it sees the notification.
Thanks
I did not recive my Upright go until now
I backed the double deal tier am backer no. 2875 Thank you very much.
Thanks for reaching out to us.
I will send you an update on the PM about your shipment as i don't share on the public comments the status for a personal order.
Please check your emails for an email from me.
Regards
AWESOME!!! that's great, we so happy to hear that :)
Thanks so much for the great feedback
Looking forward training with you.
Regards
Thank you for backing up our project!
We notice that you have not finished filling out your survey and we don't have your full address. Please send me on PM here the full address: Address City, Line 1, Postal Code, and Phone Number, so we can complete the shipping. Please DO NOT provide the information on the comments but send it via PM here.
Looking forward to training with you!
Thanks,
Upright team