CATOLET Smart Automatic Litter Box

Time to talk to Visa about non receipt of goods. Should have known it was too good to be true. Another 4-6 months is unacceptable.

The completion of this project is following its core purpose and path of the product. Desirable > poop > maserator > toilet > sewer.

Unfortunately, at the moment we can not talk about certain terms, since the funding will be implemented in stages, but our team seeks to ship off-the-shelf devices within 4-6 months.

Thanks tatyana. What's your expected timeline please?

At the moment, we are conducting litigation with suppliers. We are in the process of formalizing legal relations with investors, after which we will resume production. Please do not panic. We are working to resolve the problem.

They've also gotten $75,790 from IGG backers too. They've put up one just update there too. I think the only option may be reporting to KS for post funding issues as the Catolet team isn't communicating well with us.

Thanks Jonathan,
I think at this point we need to let Tatyana respond and then maybe start coordinating as backers on charge backs. The videos and research shows a product I believe is really in development and although we have delays I'm very hopeful that it exists. We're a little disappointed because we're a month or so behind but new product development has to be tough. I REALLY hope Tatyana responds to this and has ANY update at all.

What Pavel wrote run through Google Translate:
Dear Tatiana. I was the first Baker who supported your project on the kickstarter.com site. Why I was on the black list vk.com Artem Volkov? (and I have not even communicated with him since the details of the delivery to kickstarter.com), it is already crossing all boundaries. If you do not provide confirmation of the target expenditure of funds, I with the initiative group from Russia will be forced to apply to the law enforcement agencies. All participants from Russia are already united in an initiative group. We are waiting for confirmation of your expenses. If you are deceived by the suppliers then ask for a refund. Start criminal cases. Work with banks. Money can always be returned if the terms of delivery are violated. You did not buy from a stranger in the street. I'm waiting for the reasons for your actions. Otherwise, your actions will be regarded as a planned financial adventure.

Уважаемая татьяна. Я был первый бейкером кто поддержал ваш проект на площадке kickstarter.com. Почему я оказался в чёрном списке vk.com Артем Волков? (причем я даже не общался с ним с того момента как уточнил детали доставки на kickstarter.com) это уже переходит все границы. Если вы не предоставите подтверждение о целевом расходе средств я с инициативной группой из России буду вынужден обратится в правохрантельные органы. Все участники из России уже объединены в инициативную группу. Мы ждем подтверждение ваших расходов. Если вам обманули поставщики то запрашивайте возмещение. Заводите уголовные дела. Работайте с банками. Деньги всегда можно вернуть при нарушении условий поставки. Вы же не на улице покупали у незнакомых продавцом. Жду обоснования ваших действий. В противном случае ваши действия будут расценены как спланированное финансовое приступления.

OK. Thank you for your understanding. We will be corrected.

Tatyana, I understand in some cultures it's better to have no communication than bad news, however we would much prefer to be updated more frequently. Nobody wants to jump the gun and cause problems. Please provide a weekly update regardless of progress so that we know you are still here and working on it. If there is a way for us to help you, please also let us know. Weeks or months with no post is not reassuring your backers that this is legitimate.

Dear Sir/Madam!
The "Catolet" team apologizes for not informing you on time. The money given by the Bakers were spent on the equipment and material. Unfortunately, the component parts were delivered with a flaw. We ordered it again but the order hasn't been delivererd at all. Due to the fact that expenses turned out to be higher than we planned, we were forced to reduce the salary of the employees working on the project. That situation has led to dissatisfaction on their part and, unfortunately, their dismissal.It caused the series of new difficulties. We haven't informed you because the development of events hasn't been clear for us. At the moment we're negotiating with the investors to realize the project. We would never in any circumstances cheat you, so we will either deliver a finished product or give your investments back. Unluckily, we can't set a deadline for our product yet. Hope sincerely for your understanding. We will do everything in our's power to finish the project and keep you informed.
Yours faithfully,
The "Catolet" team

@Wesley. Yeah, it's plain to see now how big of a scam this was all along, there was never any intention of a completed project.

@Zach: Because she took you money and ran, that's why.

Have not received promised emails. No updates for over a Month.. What's going on? All we ask for is an update. Why is your website offline?

@Diana Pham-Tran I never received a response to my PM either that I sent on 2/23/2018. I agree that communication, updates and progress has been completely lacking. Other projects have at least provided photo updates & video of the product and progress of the project. Tanyana seems to be a student at FIU here in Miami, with ties Russia. As someone else posted, shes on a permanent vacation. Just some basic updates on the project is all that we would be asking for. There is such lack of responsibility on this project she let the domain expire.

Since I did not get a reply to my personal message on February 13th about getting a shelter add on and communication has not been forthcoming, I have started a dispute with my credit card company. I wouldnt have mind supporting this project if there were updates and explanations on how the money has been spent and what issues specifically have been present. But communication has been severely lacking.

Project seems all but dead. No updates, no replies. I had high hopes for this. As someone else mentioned the website registration expired so they don't even seem to care about that.

According to her Facebook it would appear she's been on vacation for a few months. Disappointing.

I noticed their website is already offline. Only a few months in and apparently this has already evolved into a grab and run it seems... Not holding much hope for this project. The goal was probably way to low.

Are there additional updates regarding shipment?

Thank you for the information on the production issues. Im sure that we're not the only ones that want a high quality product. Please keep us informed as I don't want to buy clumping litter the week before you ship. 😁
Thanks for looking out for us, can't wait to hear that all the issues are resolved and you'll be shipping soon.

We haven’t received an update in 3 months!! The product was supposed to have shipped out this month.

I really think it is time for some form of update...

Can we get an official update please?

I also have not received any email updates since this project was originally funded. No surveys yet either.
Are they any updates?

Hi, have not received a single email or update about the Catolet product since backing in early Jan 2018 - is there something I am missing?

Never saw an email on this

What email address should we be looking for? Just want to make sure nothing is going to spam.

My kitties have no color preference, so there's that. Thanks for the update and can't wait to receive and test out the product. I mean, not me.. the cats.

Dear Backers! During the production process, we have encountered several difficulties 1. Our partner has given us poorly assembled shredders, which did not do their job well. At the moment, we have fixed this issue by adjusting our own production, however, it took a long time to sort out. 2. In the process of production of the cover cases we were faced with issue, which resulted in low quality formation of colored (pink, blue) cases of the device. This is due to the addition of coloring agents in the mass of plastic which changed the properties of the final product. For the time being, we have decided to limit the production to a white version with a print on the sides of the device. In the coming days, there will be a dispatch to all the Backers with a request to choose the print or leave the device without it. If the color of the device is critical for you, we kindly ask for your patience, we are working hard on solving this issue and are waiting for the supply of new raw materials.

Any updates yet . No e-mail has been send out either.

There is a slight delay, but we will try to catch up with the deadlines. The CATOLET team apologizes. Did not take into account some of the nuances in terms of withdrawing funds from the account

Hi is April still the expected arrival date?

Hello! Unfortunately, you cannot change anything on the Kickstarter. Due to too many questions about changing the desired model of the device, the company's management team has decided to contact each individual Backer to find out the model, configuration, device design and shipping addresses. After that, refunds or an extra charge for the additional components of the device will be discussed. The poll has not been conducted yet! At the moment, work is underway to purchase equipment and components for the devices. We kindly ask all Backers to follow the e-mail, which the Kickstarter account is linked to. We will report about future mailings via the comments and updates on the Kickstarter page. Sincerely, the CATOLET team.

Update please...

I too ordered this system not knowing I needed a pump. The original page did not have this clarification. I was pre-order number 47. I'm a little confused as I asked a question and haven't received a response about my DRM. My cat genies require cartridges, does you're require any type of DRM lock down? Also no updates, as others have asked.. Are you still planning on meeting the April ship date?

I also would like to know the answer to Diana's question? Is this product still able to meet the April 2018 projected arrival deadline?

hi it's been a while since the last update. will you be able to ship out the product in time considering surveys haven't been received yet?

I would like to know as well

Following up after heather's comment below. To add an autonomous system can I buy that separate instead of ordering the whole system again and going through the refund process? If I have to cancel my order and reorder with the autonomous system what would be the best way to go about that?

Has the survey to pick a design been emailed out yet?

Hello! Unfortunately, the campaign for Kickstarter has already been completed and there is nothing to change, but now the project lives on Indigogo.com. We can make a refund for the lot you selected for the Kickstarter, and you in turn will make an order for the Indigogo.com through the link: https://www.indiegogo.com/projects/catolet#/ and select the necessary lot. Please leave your valid email address so that we will not lose you.

I pledged for a catolet basic but would like to add the pump and shredder. Is that possible?

Hello Diana! Just now we are working on communications with our Bakers to clarify the design of the device, delivery addresses and other data. Very soon you will receive a letter by e-mail)

When will we have the final color and design (paw print or cat) pictures to see in order to pick our ideal in the upcominf survey?

Hello Diana! In the design and development of the automatic tray, specialists in the field of production - engineers, designers, IT specialists from Russia and Belarus, take part. The production part will be realized in China, and the management and development of business - in the US.

Hi, where will the catolet be manufactured?

Hello, Fatima! A shredder is a mixer that grinds solid waste. They, in turn, mix with water. After that, they are pumped out by the pump. The basic CATOLET model provides for a different waste disposal technology. In this model, they are removed by gravity through a water trap (as in a toilet bowl) into a 2-inch tube. This model is slightly limited in location and will only work if it is possible to cut the pipe into a bowl of a toilet bowl or into a sewer pipe.

HI
I've pledged for the Catolet basic but I find now that this system has no pump and no shredder can you explain what the system I chose does not do?