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Filegear Automatic Media Storage System

Say goodbye to unreliable backup options and hello to freedom with the Filegear Automatic Media Storage System. Compatible with a variety of your devices, this drive system makes it easy to save everything. Filegear automatically organizes your photos & files using revolutionary AI, making them accessible from anywhere via the app or website. With this simple device, you can connect all of your drives, and never worry about lost photos, music or videos. Additionally, you can share files directly from your Filegear. This means that you don’t have to put them on the internet or worry about file sizes. Filegear gives you control of your files, keeping them on a drive in your home, not on another company’s servers. Totally safe and private, there are also no hefty subscription fees.

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Kickstarter Comments (50)

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Jeremy

Review from Kickstarter

While the look of the device is not that important, I think it would hood if backers were given a look at the new certified boxes. Thanks

Bob

Review from Kickstarter

looking forward to getting this for Christmas it seems.

Jeremy

Review from Kickstarter

@creator any news and would really appreciate any production photos

Wesley Kay

Review from Kickstarter

Hello Doug, any updates on the certification? thanks

PraFi

Review from Kickstarter

Hey Doug, is it possible to upgrade filegeare with USB-C instead of having four USB3 ports?

Roger Scheniak

Review from Kickstarter

Hey Doug, I noticed that yesterday was the expected date for the cert test redo per your last update. Can you provide any info on whether the tests happened and what the results were?

Jeremy

Review from Kickstarter

As we approach another month, I am hoping for an update. Cheers!

Andrew Dowling

Review from Kickstarter

When is the expected shipment date?

ianquest

Review from Kickstarter

How are power supply & plug type being handled, for international backers? Your last update mentioned Filegear has an internal power supply,rather than an easily swappable external power brick with a standardised socket. How will it handle non-US voltages & plugs? The FAQ specifies 100-240v, which is good, but nothing else. Will we have to use chunky, risky, plug adapters?

Jeremy

Review from Kickstarter

Wooohooo! For those of us in Seattle. ;)

Doug Walter

Review from Kickstarter

Hi Jeremy, Yes, we will be shipping out of Seattle. This is great news for North American backers, and hopefully won't impact other destinations much. We'll do our best to get everyone boxes as soon as possible. Doug

Jeremy

Review from Kickstarter

With the latest update does that mean shipping will happen out of Seattle?!? Yay for me if so!

deepak yadav

Review from Kickstarter

Hey Doug, an update would be nice, not to rush but it's been a while for any sort of update/communication.

Joe Moffatt

Review from Kickstarter

Any delivery timeframe update - I use monument now but it’s limited

deepak yadav

Review from Kickstarter

Doug, Last update was a month ago, mind sharing the details? Any issues, delays? Or if nothing then shipping dates and plans.....anything?

Andy Taylor

Review from Kickstarter

I like the look of the app, Colour scheme is pleasant and the layout of the icons looks good. Would be nice to have a few sample files in the app to test out the functions or the ability to drop in a few photos to test out the functionality.

Andy Taylor

Review from Kickstarter

I’ve received the invite, thanks!

Andy Taylor

Review from Kickstarter

Hey guys, I requested iOS access a few days ago: not seen the TestFlight invite yet

deepak yadav

Review from Kickstarter

Hey Team, Any news? How is everything coming so far?

deepak yadav

Review from Kickstarter

Thanks Doug, I mostly use CR2, and glad to hear it supported.

Doug Walter

Review from Kickstarter

Hi Deepak, We do support RAW formats including NEF and CR2. What format(s) are you using? Thanks, Doug

Doug Walter

Review from Kickstarter

Hi Bob, Could you post the issue(s) you are seeing to support@filegear.com so that we can help to resolve this for you? Thanks, Doug

Bob

Review from Kickstarter

how come the demo doesnt work?

Sergey Chapaev

Review from Kickstarter

Thanks for the update. Please let me take this opportunity to remind about the much needed AndroidTV support. There is no reason for your device to ignore the biggest screen in the household! Thanks again!

PraFi

Review from Kickstarter

@depaak yadav: actual it's the chinese new year celebration thing. They are partying until Feb. the 15th. I'm sure we get some more informations after that. Best regards

deepak yadav

Review from Kickstarter

Anyone............................thereeeeeeeeeeeeee

deepak yadav

Review from Kickstarter

sorry if it has been answered before, but does your product (app) support raw format also, if it does, thanks....... If not, will it be possible to support?.....

Hisham Omar

Review from Kickstarter

Any updates?

Teresa Wilson

Review from Kickstarter

Hi anymore updates at all? Thanks

Tanax

Review from Kickstarter

Thank you Doug! I think that in the interest of not having anything to do with anything "cloud" based, having a direct and independent login to our Filegear's is preferred. If logging in via your relay service turns out to be a faster login, it could perhaps be kept as an option? It could even be the default option as long as there's an option to login directly. This also ensures that our Filegears are still accessible even if Filegear Inc. goes bankrupt or ceases to exist in any other way and relay servers are taken down. As for post-ship feature requests, you have an example of this here: https://feedback.meetlima.com. Each feedback can be categorised and each feedback has a status which I believe is customisable. Just a tip! - Marcus

Doug Walter

Review from Kickstarter

Hi Marcus, Currently the login and on-boarding process is handled through our cloud service. Additionally, in case we are not able to establish a direct connection from your client to your device (happens when intermediate NATs block peer-to-peer tunnels), we will relay traffic through our transparent relay service. Traffic through our transparent relay is encrypted end-to-end using the Filegear devices' private randomly generated certificate, signed by an independent certificate authority. Filegear Inc. will not be able to decrypt any traffic between your client and device. Question: is it a feature request to have completely independent login with your device? Regarding post-ship features, we will set up a way for you to post feature requests. We have not designed this service yet, but we will take your description as input into the service design. Thanks, Doug

Tanax

Review from Kickstarter

Hi Doug,
So I have 2 additional questions. First off; does login (or any traffic, proxy, you name it) go through any of your servers or is everything completely through our own Filegear? Secondly; Once you've shipped version 1 of the apps, will you put up some public roadmap/request board where we can post feature suggestions, vote on them, and you can see which ones your users wants the most and even put them in different statuses to let us know that "this is in progress" or "won't fix" for whatever reason? - Marcus

Doug Walter

Review from Kickstarter

Hi Everyone, Happy Thanksgiving! I'm planning a detailed update on our progress by this Friday (December 1st). So stay tuned! Thanks, Doug

Jennifer Sims

Review from Kickstarter

Me too!

Tanax

Review from Kickstarter

Would love to get an update on where we are right now and if things are progressing as expected or if any problems have arisen :)

Doug Walter

Review from Kickstarter

Hi Lew, I just responded to your direct message. Let's continue the conversation there. Thanks, Doug

Lew Hemmer

Review from Kickstarter

I sent you a message on November 13th stating I wanted to cancel my order. That was one day before your deadline of November 14th. I just received notice that my order was accepted and I had specifically stated I wanted to cancel it. What gives?

Susan Howard

Review from Kickstarter

Congrats on getting funded! Looking forward to Mar 2018!

Jennifer Sims

Review from Kickstarter

For what it's worth, I backed capsule first, then found this product. I cancelled my capsule pledge and backed this one instead. :-)

Greg Sorin

Review from Kickstarter

Hi Doug. I followed Marcin's comment down the rabbit hole to the other project: Capsule, which only does photo and video http://kck.st/2hAgbDY Their team is made up of designers and technical people producing a lower spec'ed device that does less. But they claim they can do it without hiring outside help. Could you provide more info on how you will deliver FileGear and what kind of team you have behind you. please?

Tanax

Review from Kickstarter

Hi Doug,
Thank you for a quick reply! Alright, sounds reasonable. Better to have it working than released too hastily and filled with bugs. Thank you! You've thought of everything, haven't you? Hehe!

Doug Walter

Review from Kickstarter

Hi Tanax, We are working on the face recognition features. Currently we can recognize images that have people in them. We are also working on recognizing faces and mapping them to people. However, we have not reached a level of accuracy that would make me comfortable to ship it just yet. We will continue to work on this feature until it meets our quality standards and release it in one of our regular updates. Thanks, Doug

Tanax

Review from Kickstarter

Doug, Does Filegear recognize faces in photos? If it does, and I name that face, will it put that name on all other photos (existing and future additions) as well? Likewise, if it finds a face I haven't previously named, will it bring that face to my attention so I can name it easily?

Doug Walter

Review from Kickstarter

Hi Marcin, Thanks for pointing this out to us. We have a lot more to offer in terms of features, speed and better hardware, and our plan is already solidly in place to deliver a our product by early next year. Doug

Marcin Zaranski

Review from Kickstarter

There's another similar product making the rounds, lesser specs and does not catalogue music. Their marketing is very strong though: http://kck.st/2hAgbDY.

Doug Walter

Review from Kickstarter

Hi Ricky, Yes, you will be able to connect your Filegear device via WIFI. Thanks, Doug

Review from Kickstarter

Creator following disturbing trend of other Kickstarter creators. (Belatedly) admits he is coming to retail market same month as backers get product but refuses to offer same refund /return guarantee. Refuses to even acknowledge issue. Kickstarter discount and “experience” isn’t worth it to me for such a complicated combo hardware and software product.
It seems like a worthy product. Good luck. But I’d rather buy from it from Amazon at same time as retail customers at a higher price

Brandy

Review from Kickstarter

Only 2 days left to reach the 2nd stretch goal, only 20k remaining.

Ricky Wright

Review from Kickstarter

Doug now FILEGEAR will have WiFi so I should be able to Connect anywhere there is WiFi correct ?

Doug Walter

Review from Kickstarter

Hi Ricky, That's exciting to have a chance to travel like that. Filegear can be accessed directly, so if you have a local network set up in your camper, you'll be able to upload, sync, and view all the pictures that you take along the way. Some features require internet access, such as geo-coding (converting GPS coordinates into places), and for that, you can hook up to the Internet periodically to get everything synced up. Filegear can be moved from network to network. It will detect network changes and reconnect wherever you go, so you have the freedom to travel as you desire. If you have any trouble with the specifics, please don't hesitate to contact us. I've been using Filegear on the road for conferences and business trips, so I know it works. Thanks! Doug

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