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Filegear Automatic Media Storage System

Editor's Rating
4.8/5?

Say goodbye to unreliable backup options and hello to freedom with the Filegear Automatic Media Storage System. Compatible with a variety of your devices, this drive system makes it easy to save everything. Filegear automatically organizes your photos & files using revolutionary AI, making them accessible from anywhere via the app or website. With this simple device, you can connect all of your drives, and never worry about lost photos, music or videos. Additionally, you can share files directly from your Filegear. This means that you don’t have to put them on the internet or worry about file sizes. Filegear gives you control of your files, keeping them on a drive in your home, not on another company’s servers. Totally safe and private, there are also no hefty subscription fees.

Discovered On
Discovered By
Michael Cheng
Show Product Specs
Compatibility
Hard Drives, Cloud Services, Computers, Smartphones, Tablets
Features
No Subscription, Variety of Sharing Options
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Jeremy
Review from Kickstarter
While the look of the device is not that important, I think it would hood if backers were given a look at the new certified boxes. Thanks
Bob
Review from Kickstarter
looking forward to getting this for Christmas it seems.
Jeremy
Review from Kickstarter
@creator any news and would really appreciate any production photos
Wesley Kay
Review from Kickstarter
Hello Doug, any updates on the certification? thanks
PraFi
Review from Kickstarter
Hey Doug, is it possible to upgrade filegeare with USB-C instead of having four USB3 ports?
Roger Scheniak
Review from Kickstarter
Hey Doug, I noticed that yesterday was the expected date for the cert test redo per your last update. Can you provide any info on whether the tests happened and what the results were?
Jeremy
Review from Kickstarter
As we approach another month, I am hoping for an update. Cheers!
Andrew Dowling
Review from Kickstarter
When is the expected shipment date?
ianquest
Review from Kickstarter
How are power supply & plug type being handled, for international backers? Your last update mentioned Filegear has an internal power supply,rather than an easily swappable external power brick with a standardised socket. How will it handle non-US voltages & plugs? The FAQ specifies 100-240v, which is good, but nothing else. Will we have to use chunky, risky, plug adapters?
Jeremy
Review from Kickstarter
Wooohooo! For those of us in Seattle. ;)
Doug Walter
Review from Kickstarter
Hi Jeremy, Yes, we will be shipping out of Seattle. This is great news for North American backers, and hopefully won't impact other destinations much. We'll do our best to get everyone boxes as soon as possible. Doug
Jeremy
Review from Kickstarter
With the latest update does that mean shipping will happen out of Seattle?!? Yay for me if so!
deepak yadav
Review from Kickstarter
Hey Doug, an update would be nice, not to rush but it's been a while for any sort of update/communication.
Joe Moffatt
Review from Kickstarter
Any delivery timeframe update - I use monument now but it’s limited
deepak yadav
Review from Kickstarter
Doug, Last update was a month ago, mind sharing the details? Any issues, delays? Or if nothing then shipping dates and plans.....anything?
Andy Taylor
Review from Kickstarter
I like the look of the app, Colour scheme is pleasant and the layout of the icons looks good. Would be nice to have a few sample files in the app to test out the functions or the ability to drop in a few photos to test out the functionality.
Andy Taylor
Review from Kickstarter
I’ve received the invite, thanks!
Andy Taylor
Review from Kickstarter
Hey guys, I requested iOS access a few days ago: not seen the TestFlight invite yet
deepak yadav
Review from Kickstarter
Hey Team, Any news? How is everything coming so far?
deepak yadav
Review from Kickstarter
Thanks Doug, I mostly use CR2, and glad to hear it supported.
Doug Walter
Review from Kickstarter
Hi Deepak, We do support RAW formats including NEF and CR2. What format(s) are you using? Thanks, Doug
Doug Walter
Review from Kickstarter
Hi Bob, Could you post the issue(s) you are seeing to support@filegear.com so that we can help to resolve this for you? Thanks, Doug
Bob
Review from Kickstarter
how come the demo doesnt work?
Sergey Chapaev
Review from Kickstarter
Thanks for the update. Please let me take this opportunity to remind about the much needed AndroidTV support. There is no reason for your device to ignore the biggest screen in the household! Thanks again!
PraFi
Review from Kickstarter
@depaak yadav: actual it's the chinese new year celebration thing. They are partying until Feb. the 15th. I'm sure we get some more informations after that. Best regards
deepak yadav
Review from Kickstarter
Anyone............................thereeeeeeeeeeeeee
deepak yadav
Review from Kickstarter
sorry if it has been answered before, but does your product (app) support raw format also, if it does, thanks....... If not, will it be possible to support?.....
Hisham Omar
Review from Kickstarter
Any updates?
Teresa Wilson
Review from Kickstarter
Hi anymore updates at all? Thanks
Tanax
Review from Kickstarter
Thank you Doug! I think that in the interest of not having anything to do with anything "cloud" based, having a direct and independent login to our Filegear's is preferred. If logging in via your relay service turns out to be a faster login, it could perhaps be kept as an option? It could even be the default option as long as there's an option to login directly. This also ensures that our Filegears are still accessible even if Filegear Inc. goes bankrupt or ceases to exist in any other way and relay servers are taken down. As for post-ship feature requests, you have an example of this here: https://feedback.meetlima.com. Each feedback can be categorised and each feedback has a status which I believe is customisable. Just a tip! - Marcus
Doug Walter
Review from Kickstarter
Hi Marcus, Currently the login and on-boarding process is handled through our cloud service. Additionally, in case we are not able to establish a direct connection from your client to your device (happens when intermediate NATs block peer-to-peer tunnels), we will relay traffic through our transparent relay service. Traffic through our transparent relay is encrypted end-to-end using the Filegear devices' private randomly generated certificate, signed by an independent certificate authority. Filegear Inc. will not be able to decrypt any traffic between your client and device. Question: is it a feature request to have completely independent login with your device? Regarding post-ship features, we will set up a way for you to post feature requests. We have not designed this service yet, but we will take your description as input into the service design. Thanks, Doug
Tanax
Review from Kickstarter
Hi Doug,
So I have 2 additional questions. First off; does login (or any traffic, proxy, you name it) go through any of your servers or is everything completely through our own Filegear? Secondly; Once you've shipped version 1 of the apps, will you put up some public roadmap/request board where we can post feature suggestions, vote on them, and you can see which ones your users wants the most and even put them in different statuses to let us know that "this is in progress" or "won't fix" for whatever reason? - Marcus
Doug Walter
Review from Kickstarter
Hi Everyone, Happy Thanksgiving! I'm planning a detailed update on our progress by this Friday (December 1st). So stay tuned! Thanks, Doug
Jennifer Sims
Review from Kickstarter
Me too!
Tanax
Review from Kickstarter
Would love to get an update on where we are right now and if things are progressing as expected or if any problems have arisen :)
Doug Walter
Review from Kickstarter
Hi Lew, I just responded to your direct message. Let's continue the conversation there. Thanks, Doug
Lew Hemmer
Review from Kickstarter
I sent you a message on November 13th stating I wanted to cancel my order. That was one day before your deadline of November 14th. I just received notice that my order was accepted and I had specifically stated I wanted to cancel it. What gives?
Susan Howard
Review from Kickstarter
Congrats on getting funded! Looking forward to Mar 2018!
Jennifer Sims
Review from Kickstarter
For what it's worth, I backed capsule first, then found this product. I cancelled my capsule pledge and backed this one instead. :-)
Greg Sorin
Review from Kickstarter
Hi Doug. I followed Marcin's comment down the rabbit hole to the other project: Capsule, which only does photo and video http://kck.st/2hAgbDY Their team is made up of designers and technical people producing a lower spec'ed device that does less. But they claim they can do it without hiring outside help. Could you provide more info on how you will deliver FileGear and what kind of team you have behind you. please?
Tanax
Review from Kickstarter
Hi Doug,
Thank you for a quick reply! Alright, sounds reasonable. Better to have it working than released too hastily and filled with bugs. Thank you! You've thought of everything, haven't you? Hehe!
Doug Walter
Review from Kickstarter
Hi Tanax, We are working on the face recognition features. Currently we can recognize images that have people in them. We are also working on recognizing faces and mapping them to people. However, we have not reached a level of accuracy that would make me comfortable to ship it just yet. We will continue to work on this feature until it meets our quality standards and release it in one of our regular updates. Thanks, Doug
Tanax
Review from Kickstarter
Doug, Does Filegear recognize faces in photos? If it does, and I name that face, will it put that name on all other photos (existing and future additions) as well? Likewise, if it finds a face I haven't previously named, will it bring that face to my attention so I can name it easily?
Doug Walter
Review from Kickstarter
Hi Marcin, Thanks for pointing this out to us. We have a lot more to offer in terms of features, speed and better hardware, and our plan is already solidly in place to deliver a our product by early next year. Doug
Marcin Zaranski
Review from Kickstarter
There's another similar product making the rounds, lesser specs and does not catalogue music. Their marketing is very strong though: http://kck.st/2hAgbDY.
Doug Walter
Review from Kickstarter
Hi Ricky, Yes, you will be able to connect your Filegear device via WIFI. Thanks, Doug
LP
Review from Kickstarter
Creator following disturbing trend of other Kickstarter creators. (Belatedly) admits he is coming to retail market same month as backers get product but refuses to offer same refund /return guarantee. Refuses to even acknowledge issue. Kickstarter discount and “experience” isn’t worth it to me for such a complicated combo hardware and software product.
It seems like a worthy product. Good luck. But I’d rather buy from it from Amazon at same time as retail customers at a higher price
Brandy
Review from Kickstarter
Only 2 days left to reach the 2nd stretch goal, only 20k remaining.
Ricky Wright
Review from Kickstarter
Doug now FILEGEAR will have WiFi so I should be able to Connect anywhere there is WiFi correct ?
Doug Walter
Review from Kickstarter
Hi Ricky, That's exciting to have a chance to travel like that. Filegear can be accessed directly, so if you have a local network set up in your camper, you'll be able to upload, sync, and view all the pictures that you take along the way. Some features require internet access, such as geo-coding (converting GPS coordinates into places), and for that, you can hook up to the Internet periodically to get everything synced up. Filegear can be moved from network to network. It will detect network changes and reconnect wherever you go, so you have the freedom to travel as you desire. If you have any trouble with the specifics, please don't hesitate to contact us. I've been using Filegear on the road for conferences and business trips, so I know it works. Thanks! Doug

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