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Duet – Charging, Simplified

Editor's Rating
4.9?
Discovered on 2015-05-19

Apple Watch is here to make your life easier. But adding another device to your charging routine makes things complicated. Duet changes that by bringing both your iPhone and Apple Watch into one beautifully simple charging hub. Machined from solid aluminum, Duet is an elegant charging solution that houses iPhone and Apple Watch together in perfect harmony. Go on, give your devices the home they deserve. Say hello to Duet.

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Overview
Overview & Specs
Colors :
Silver, Space Gray, Gold Finishes
Compatibility :
iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus
Discovered on:
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Comments
Kickstarter Comments (48)

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Matthew and Mark McLachlan
Review from Kickstarter
@ Yaro @ Jim Di Gioia: So happy to hear that you both love your Duets! :)
Yaro
Review from Kickstarter
Whoa!!! Got my duets!!! Absolutely amazing :) yes, there some slight misalignment of the magnets - it is not a game changer at all. Had no issues at all to install Apple's original lightning cable and watch plastic charging cable. +10 aura points ;) for the great fixation of lightning cable!
A couple of minuses:
1- Allen keys were not secured in the box. Had no damage on the units, but I would secure them;
2- not sure if this one is a minus - your logo is made on the inside of a pedestal cover (beneath the pedestal). I'd like it to be on the outside :) as it is still all the time hidden. Thank you guys and wish you best of luck in your future project! Please, keep your backers posted constantly :)
Jim Di Gioia
Review from Kickstarter
Got my two Duets this week, and agree that the arm to base magnet could be a bit stronger, but the suction pads have kept both in place perfectly and I've had no issues with shifting or moving. Also, I rest my watch on its side to take advantage of nightstand (I have the sports band on my watch) and it sits perfectly fine like that. Really impressed with the design, and can see great things for Duet in the future now that third parties can begin to integrate the charging cords right into their products.
Matthew and Mark McLachlan
Review from Kickstarter
@ lie_ieong: Hey Lei, just sent you a PM with your tracking info! :)
lei_ieong
Review from Kickstarter
Hi,I'm still not receive my duet at this moment, pls help, thks
Matthew and Mark McLachlan
Review from Kickstarter
@ Yaro: Hey Yaro, just sent you a PM with your tracking information! :)
Yaro
Review from Kickstarter
Hi Matthew and Mark, I'm wondering when I can rich my duets? Thanks.
Matthew and Mark McLachlan
Review from Kickstarter
Hey Chris Van Klaveren, thanks for the feedback! We're glad to hear you love your Duet! :) Hey Pasit, we sent you a PM with more info on your shipment! :) Hey Chris and Erich, we're sorry to hear that that's happening. The nano suction pads on the underside, when cleaned and pushed down firmly on a solid surface, should be able to firmly hold the watch dock on the surface. If, however, this continues to be an issue, please send us a private message and we'll work to get it resolved! :)
Erich Dark
Review from Kickstarter
Hello Creators, just got my duet today and was stoked to get it setup. Took a lot to get the watch charger seated (the plastic sport watch charger) I tried with my spare metal charger and it fit just fine so I used that one. I also have the same issue as other that the magnet lifts watch mount off the table, it seems that the magnet on the phone base is too high. Please advise if there is a fix to this, also the magnet does not hold the watch securely to the phone base and if you lift up the watch, half the time the base magnet gives up before the charger magnet.
Chris Proctor
Review from Kickstarter
Hi Duet team,
I've had my Duet for a couple months and I'm having the same trouble as Anthony Edwards. My watch and iPhone base magnets don't line up and when they connect, the watch base lifts off the table. Sticking it down only lasts a few hours. Please let me know if you have a different fix for this. Thanks!
Pasit Khounvixay
Review from Kickstarter
No rush but just curious... any idea when I'll receive my pair of Duets?
chris van klaveren
Review from Kickstarter
Received my Duet today! I am very pleased with the design and quality! Well worth the extra wait! If it's possible, a stronger arm magnet would be my only constructive criticism, but not a deal breaker! Great job guys!
Matthew and Mark McLachlan
Review from Kickstarter
@ Anthony Edwards: Hey Anthony, thanks for the comment. We're sorry to hear that our recommended fix for misalignment isn't working with your watch arm. We just sent you a PM and we will make sure that this issue is totally taken care of! :)
Anthony Edwards
Review from Kickstarter
Hi team. The magnet in the dock / arm of my unit is clearly incorrectly placed or aligned - the watch arm continues to rise off the table, no matter how many times I clean and stick it. Clearly a faulty product. How can you resolve this?
Matthew and Mark McLachlan
Review from Kickstarter
@ Andrei Zakhareuski: Hey Andrei, we just sent you a PM as well with info on your shipment!
Andrei Zakhareuski
Review from Kickstarter
Any updates? The original estimate for shipping was August - it's November now! Feeling a little disappointed.
Matthew and Mark McLachlan
Review from Kickstarter
@ Matthew O'Sullivan @ Edison Wrzosek: Hey Matthew and Edison, we just sent you private messages with more information regarding your shipment! Thanks! :)
Edison Wrzosek
Review from Kickstarter
Hi there, can I get an update on the status of my shipment? I have yet to receive anything, and now with several other WATCH docks hitting the Apple stores, I'm beginning to wonder if I just shouldn't go out and buy one of those... Please let me know when my order will be shipped. Thank you.
Matthew O'Sullivan
Review from Kickstarter
Hi. Mine has not arrived. An update would be appreciated.
Matthew and Mark McLachlan
Review from Kickstarter
@ Greg Hanson: Hi Greg, we just sent you a PM with information specific to your shipment. We've just received tracking information from our manufacturer for the final batch shipment, and are not planning on any public updates until we're able to verify the contents of the shipment, as our previous shipment again contained an incorrect number of Left vs. Right arms. Once we have received this final shipment, we will be posting one final update to all backers (keep an eye out for that in several days).
Greg Hanson
Review from Kickstarter
How embarrassing. I asked about an update three weeks ago and was told they should have the correct parts in 7-10 days. Nothing new, still don't have the duet. This has been the worst project I have backed here and have since had to buy a different stand. At this point, I literally have no use for this and would just want my money back. So frustrating.
Matthew and Mark McLachlan
Review from Kickstarter
@ Iaroslav Torbin: Just sent you a PM with a status on your shipment! :)
Yaro
Review from Kickstarter
Hi Duet team, any update for me?
Matthew and Mark McLachlan
Review from Kickstarter
@ John Yanarella: Hey John, just sent you a PM with more info on your shipment!
John Yanarella
Review from Kickstarter
Any update on when my Duet might ship?
Matthew and Mark McLachlan
Review from Kickstarter
@ Tracy Bridges: Hey Tracy, we just sent you a private message with more info on your shipment! Thanks! :)
Ryan
Review from Kickstarter
Oh n had to pay around $25 more to pick it up from post office another lie
Ryan
Review from Kickstarter
Like the dock itself but jus heads up the iPhone 6s Plus charger doesn't fit only iPhone 6 Plus does disappointed little but glad the dam thing finally arrived
Tracy Bridges
Review from Kickstarter
Can you please provide an update as to when the next batch of rewards will ship? Thank you.
Matthew and Mark McLachlan
Review from Kickstarter
@ Brandon Clifford: Thanks Brandon! :) @ Jim Di Gioia: Hey Jim, just sent you a PM with more info! :)
Brandon Clifford
Review from Kickstarter
Thanks for the reply on my thoughts and I would be more than happy for you to quote my review:)
Jim Di Gioia
Review from Kickstarter
Reading through the comments thread, and wondering if you can PM me with any shipping details on my 2 Duets. Looking forward to having them in hand soon.
Matthew and Mark McLachlan
Review from Kickstarter
@ Brandon Clifford: Hey Brandon, thanks so much for your feedback. We're so happy to hear that you love your Duet! We also love hearing what the community thinks, and we definitely take note of good ideas! As for the height of the Lightning cable, you should be able to install the cable so that it sits flush with the top of the Lightning cable holder (in other words, your iPhone without a case will then sit flush with the iPhone cradle). Once again, we're so stoked to hear that you love your Duet, and we just may use a quote from your "review" in a future product release, if that's cool with you. :)
Brandon Clifford
Review from Kickstarter
I received my dock a week ago, had to pay customs charge but that's not a huge deal. I think the dock is a work of art but there are a few things that could be better. The dock should be higher so you can have the lighting cable down further in the dock (with no case on the phone the connecter sits to high at its lowest point) The angle which the cable sits at to hold the phone in place, I personally think that the angle is to sharp, I sometimes find it a little hard to remove the phone.

Last thing is that the micro suction technology pads on the bottom to keep every thing in place could be a bit stronger. With my issues above I understand that it's the first production run of this product and I was aware before ordering that there will likely to some small issues BUT a big but these issues are no where near a deal breaker. This dock has to be the best dock I've ever used (I have more docks than I can count on both hands) and I've ever seen on the market, this a very premium dock from the packaging to the finish used. I don't plan on replacing this dock any time soon that is unless you release a newer version. Thanks
Brandon
Matthew and Mark McLachlan
Review from Kickstarter
@ Mary Carlin: Hey Mary, please check your private messages for our most recent message to you regarding this. Thanks!
Mary Carlin
Review from Kickstarter
I cannot use this with my new Lightning to USB Cable (1 m) I got from The Apple Store in Nanuet, NY.
Matthew and Mark McLachlan
Review from Kickstarter
@ Mary Carlin: Hey Mary, as mentioned before, most of the issues the community has run into with Lightning cable installation is due to the use of 3rd party Lightning cables. We just sent you a private message with more info!
Mary Carlin
Review from Kickstarter
I CAN NOT attach my iPhone ☹️ My Lightning cable holder dimensions do not fit
Matthew and Mark McLachlan
Review from Kickstarter
@ Juha Uotila: Hey Juha, we're so glad to hear your loving your Duet! :) The magnet strength we've used was chosen specifically to help align the two units together, but not so strong as to keep them attached to each other when trying to move one or the other. This is so that it's easy to separate the two units if you're using one of them in a different location. :) @ Adam Heward: Hey Adam, just sent you a PM with more info on your shipment! @ Mark Dymek: Hey Mark, most issues the community has run into with Lightning cable installation is due to the use of 3rd party Lightning cables. We just sent you a PM with more information so we can make sure yours works!
Juha Uotila
Review from Kickstarter
Just received my Duet yesterday. Really liking it, thank you. Also had to pay custom and tax but that was expected. About the watch stand part...should the magnets keep the watch part hooked to the phone dock? For me it clips to the side but it's pretty weak as if I raise the the whole dock the watch part gets loose. Not a big problem as it's meant to stay on the table but just asking :) All in all an awesome product!
Mark Dymek
Review from Kickstarter
The Lightning cable holder does not fit the iPhone cable. It doesn't go all the way in.
Adam Heward
Review from Kickstarter
Hi. Backed for two of these from the UK but not seen anything, no tracking info even. Can you help?
Matthew and Mark McLachlan
Review from Kickstarter
@ Carmel: Hi Carmel, you have not yet responded to your backer survey, so we can’t ship your reward out yet. Please complete the survey and we’ll be sure to get your reward in the mail ASAP! @ Alexander Bell: Alexander, in response to your first question, we can let you know that we paid $22.95 to ship your reward out to you (in addition to shipping supplies), which actually means that we are eating some of the costs as international backers paid $20 for shipping. Again, it’s very important to us to be able to offer Duet at a certain price point, and that actually results in us paying more out of pocket to make it available to international members of the Duet community. With respect to your second question, Kickstarter does not have any system in place that allows creators to charge international backers customs/VAT fees at the point that the backer pledges. This results in EU backers needing to pay the applicable customs/VAT fees upon receipt of rewards. Once again, we’re sorry that the Royal Mail has imposed these fees on your end, as there is no actual way in which we could have charged you these fees upfront. If you have any other questions regarding this, we would be more than happy to discuss it further with you if you’d like to send us a private message. Thanks!
Alexander Ball
Review from Kickstarter
Sorry, I am not satisfied with your reply for the following reasons: 1. "The shipping methods we use are the most cost effective while being efficient" Eventually receive the package I will be checking the paperwork to ascertain whether the the shipping cost less than you billed me for. 2. "We're sorry to hear that the Royal Mail adds the additional handling fee on your end" If you had used a customs broker you would have probably been able to transparently charge duty/VAT at point of purchase and save your non-US customers from paying penalty charges. 3. Hopefully if the EU and the US sign up for TTIP the above problems will disappear. (for the record, I have over 40 years in the international logistics industry)
Carmel
Review from Kickstarter
Any news on my Duet stand, have been waiting now for ages !!!!!
Matthew and Mark McLachlan
Review from Kickstarter
@ Jamie : Hey Jamie! Just sent you a private message with your tracking information! :)
Ryan
Review from Kickstarter
@tyler it's been 3 week no update AT ALL on tracking site it's their fault for using cheap shit n I would love to go pick it up IF I KNEW WHERE THE HELL IT IS
Tyler Taylor
Review from Kickstarter
Ryan sounds like these guys did their part. It's not their fault the package is being held in your country for whatever reason. Go and pick it up if you have to. No need to blow up the forum.