Streamline the way you travel with your gadgets with the Passport Global Travel Adapter from Zendure. This compact device has all the features you didn’t know you needed. The Passport Adapter has built-in connectors to work all over the world. In addition, it offers one-handed operation with “Press and Slide” controls. The controls are clearly labeled and instantly available the moment you need them. The Passport Adapter works with an auto-resetting fuse. This means it’s capable of recovering from overloads automatically without the need for servicing or replacement. In addition, Passport Adapter is armed with four convenient USB ports. Together they offer 5A/25W of power so you can charge up and go even faster. Altogether, you can power five devices simultaneously. Lastly, Passport has a baby-proof safety mechanism. Passport truly is the worry-free travel adapter.
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Kickstarter Comments (50)
Hi Adrian, We're sorry to hear you did not receive your order. A support team member will be contacting you to confirm your contact and shipping information before we resend your order. - LP
I was assured a month ago via private message that I would get a replacement for my defective passport. I have never recieved it or heard anything again. Please contact me with more infos!
Hi Herman Lee, We've been in contact with the Consumer Council in Hong Kong and have provided them the technical documents they requested. Passport complies with their guidelines. - LP
Hi Peter, We're sorry to hear you have not received your order. Our support team will contact you to confirm your shipping address so that we can resend your order. - LP
Consumer Council in Hong Kong said all adapters (including Passport) are not safe enough. Is there anything to respond? https://www.consumer.org.hk/ws_en/news/press/500/USB-travel-adaptors.html
Didn't got mine, was promised another one and stopped getting any reply. Terrible customer care!!
Hello Kenneth, Our support team will contact you via the e-mail address you used for your backing order to confirm your shipping information. - LP
I have asked multiple times for an Australian adapter and have yet to receive one. When may I expect to receive an Australian adapter?
Hello Jaimin, We're sorry to hear you have not received your replacement. We will have a team member contact you via e-mail to ensure your replacement is sent to you. - LP
Hello Jennifer, A support team member will be contacting you via e-mail to confirm your shipping address so that you can receive the Australian adapter. If you do not receive the e-mail in the next few days please contact us at zendure.com/support - LP
Hello Kevin, We're sorry about this. One of our support team members has contact you by e-mail to provide you with assistance. If you have not received the e-mail feel free to contact us at zendure.com/support - LP
Hello Antron, We're sorry to hear you have not been contacted about the Australian adapter. A support team member has e-mailed you to confirm your shipping information. If you have not received the e-mail within 24 - 36 hours please contact us at zendure.com/support - LP
Hello Lauren, We're sorry to hear about this. Our support team will be contacting you to confirm your shipping information. - LP
HI Gary Poon, We're sorry to hear that you have not received your order. A support team member will be reaching out to you to confirm your shipping information. If you do not hear from us in the next few days please contact us at zendure.com/support - LP
Hello Eugene Ooi, We're sorry to hear you have not received your order. Our support team will be contacting you to confirm your shipping information. If you do not hear from them in the next few days please contact us at zendure.com/support - LP
Hi Shafiq Koya, Thank you for bringing this to our attention. - LP
Hello Andy Soong, We're sorry to hear you have not received your order. Our support team will be contacting you to confirm your shipping information. If you do not hear from us in the next few days please contact us at zendure.com/support - LP
I was going to get a replace one since the original one didn’t work. You sent an email back to confirm my address which I did, but it’s been months and I still haven’t received the replacement
Hi Creator, any update on shipping of the rewards out to me? I have sent private messages and there has been no response.
Still no Aussie adapters! What’s going on?
These guys are bad at replying to messages......
Left for aussie and didn’t received my adapter unfortunately. Zendure, I am sad because it was requested and promised to be sent since March. Wish I could have get it.
Very disappointed with zendure not responding.. sigh.
I have left you multiple messages on 2 separate platforms and no response. I never received my survey, and have not received an item. This seems awfully fraudulent to me, or you have the worst customer service in the world.
Hi, is there an update on sending of the rewards yet?
One other thing, it said in the campaign that you could plug a lap top or hair straightener in with this unit, but in the instructions it said not to use plugs with a ground. All of my laptops and straighteners gave grounds, never seen one without. I read that when I first got it and thought that was pretty messed up. Lmk your thoughts.
I have received mine, but I'm still waiting for Aussie adaptor plus when I plugged my alarm clock into the unit, my alarm click worked for about 5 minutes and then died. I had used this clock for many years with no problems until this. I'm scared to plug anything in. USB works fine tho
Hi Zendure, has the aussie adapter been sent? I have asked on 25 mar.. till now it has not been sent.. kinda disappointed.. I am flying back soon.
I have not received my rewards, please advise!
I have not received my item.
Have you seen the knockoffs lately? https://homieshome.com/collections/summer-collection/products/univesal-travel-socket
Hello @creator, I have not receive anything yet, back #4785 from Malaysia. Ur tracking number and email doesn’t work at all.
Thanks, Ray!
Hi, Christopher. Please let us know if you'd like to receive an adapter.
Hi, Stevan. Please see our message.
Hi, Antron. Your adapter will be sent soon.
Hi, Jennifer. The adapter will be sent soon.
Hello, I still haven’t received the product...what’s the problem here?
Still haven’t received any adapter in Oz. Can’t use the Zendure without it. Big design fail
Hey Zendure, has the adapter been sent?
Do all australian backers get the adapter automatically?
had mine for a while now and used it for a couple of trips. great product! good job guys
Adapters will go out soon. Wee Kian Lee, please see our message.
I am also still waiting for the adapter for Australia. Has it been sent? Thanks for any information.
Hi Zen, Still waiting for the adaptor. Cheers!
Hi Zendura, I'm backer 2,474 from Malaysia. I have not received the product and the notification for delivery also not available. So may I know what is the status? Do email me as I had update all the delivery information. Thanks Thanks
Hi, Ong Sai Beng. Your refund is being processed. We are able to refund directly back to your payment method.
Hi, Michael. We are still offering Passport on Indiegogo. https://www.indiegogo.com/projects/passport-first-fail-safe-global-travel-adapter--2/x/14713602#/
My paypal has the same email associated with kickstarter account. Refund back to my paypal
How do I purchase the adapter for Australia? I am on my way there in May.
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