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Marlon Hyper-Functioning Backpacks

Editor's Rating
4.9?
Discovered on 2017-03-02

Become a master of travel when you use the Marlon Hyper-Functioning Backpacks. Available in three versions; the Rucksack, the Totepack, and the Travel Pack; these bags improve every part of your journey. Each Marlon Backpack features a minimalist aesthetic as they come in all black. In addition, they offer maximum functionality and even include built-in USB charging capability. Complementing the durable fabric and materials is custom hardware. The Totepack is the smallest of the range yet features a convertible backpack to tote design along with a removable pouch. The Rucksack has a suitcase connector as well as an expansion compartment for all of your needs. Finally, the Travel Pack has the expansion pack as well as a full-access main compartment. Each of the Marlon Backpacks come with space for your laptop or tablet, an RFID-blocking pouch, and a ventilated compartment.

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Overview
Overview & Specs
Features :
ventilated compartment, RFID-blocking pocket, mutli-purpose designs
Color :
black
Material :
Cordura Lite 525D nylon, custom zippers and g-hooks
Discovered on:
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Comments
Kickstarter Comments (50)

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Sarah Gontoski
Review from Kickstarter
I don't want to give up, this is a lot of money to lose and they have such a promising product. I hope Marlon will honor their commitment to those of us to gave them more than enough money to meet their kickstarter goal. I keep emailing through their website marlontravel.co but still no response. Anyone have any ideas on what to do next?
Evan Streater
Review from Kickstarter
Still waiting for a response from this company. Haven't received my backpack...
Sarah Gontoski
Review from Kickstarter
I have emailed via their website but not gotten a reply, just tried again. Why not just send me 3 of the one backpack you did make and you still make out with extra money compared to what I paid for since it seems you are not even going to make the other 2 types promised. I paid for all 3 types but only got the backpack, since it looks like that is all they are producing why not just send me more than one of those, even if they send me 3 in total they still make out with more money since they are for sale on their website for $149 and I paid them $470 plus the shipping fee. This is getting ridiculous, the campaign was fully funded. It is a nice backpack and well constructed, they would honor their commitments it would say a lot about their business, as it is now it does not matter how nice the product is I will NEVER recommend them to anyone else.
edith
Review from Kickstarter
I have contacted them via social media and they just delete my messages. So I know they are seeing them but don’t want to respond back! Let’s all keep insisting to get our bags or get a refund!
nicky
Review from Kickstarter
as below please send product or return the funds it is more than enough time!
Martijn Burgers
Review from Kickstarter
Please send me my backpack. It's over more than a year now. Even paid the shipping costs of 50.
David
Review from Kickstarter
It would be much appreciated if you can provide a date of when ill receive the bag or a refund would be much appreciated.
Andrew Suett
Review from Kickstarter
Refund!!!!!
Michelle Gilding
Review from Kickstarter
I don't seem to be able to find their email address on the website I just used the live chat function. Is this what others have done?
Irene Siu
Review from Kickstarter
I emailed via their website and finally got a reply. They sent my bag and I actually received it now! It is a very nice bag. So do try your luck to contact them via their website!
Evan Streater
Review from Kickstarter
Yeah this lot are not responding to messages at the moment. Keep hounding them!
Emmett Murphy
Review from Kickstarter
No response via their website.
Andrea Wills
Review from Kickstarter
Will try messaging them again via their site.
Colin Wu
Review from Kickstarter
I emailed their website 2 days ago. I got a response the next day saying my bag got sent back to the warehouse. They sent me tracking information the following day for the replacement. Don't give up and write to them again.
Irene Siu
Review from Kickstarter
I emailed them via their website - no reply. I emailed Kickstarter - they told me to message Marlon. I guess I should just give up and forget about losing $245 (I paid $195+50 shipping). I reckon Kickstarter is the best place to make lots of money quickly - create a project and take all the money and no one can do anything about it.
Andrea Wills
Review from Kickstarter
Ok, going to try via their website to see if I can get any response, it is disappointing the lack of response from Marlon.
Caner Kilinc
Review from Kickstarter
So anyone that checks here. Go to their website, email through their customer support, and say that you're a Kickstarter Backer that hasn't received your backpack yet. I sort of did that, and got my backpack. Not quite satisfied with the product considering I've paid $50 for backpacks similar to it, and those were able to hold my monstrously sized laptop. Because this one doesn't, I need to put my laptop in the main compartment, and that makes it weigh the center down, and it just feels odd to wear. The shoulder straps are also thinner than I'm used to, so it's not as comfortable as my last backpack.
Irene Siu
Review from Kickstarter
Wonder what is happening with no bag and no reply/update...I emailed Kickstarter and no reply either.
Leona FIshman Shapiro
Review from Kickstarter
at the end of september/october 2017 i received an email that the travel pack is not going to be made. The travel pack was the only product that your company makes that i was interested in. I would prefer a return of funds as the product that I “purchased” was not provided. I have contacted you guys on several occasions and have received no replies.
Simone Pourier
Review from Kickstarter
In September 2017 I received a message that my tote pack would be sent in a few weeks. Still no tote pack :-(
edith
Review from Kickstarter
Any updates on the travel pack?
Brook Jordan
Review from Kickstarter
What's going on?
No-one is being unreasonable about asking for their product.
Why hasn't anything been dispatched... even a reply?
Irene Siu
Review from Kickstarter
On their website you can buy the backpack (for much cheaper than what I paid since I pledged for the travel version which they can't make) and get free delivery 2-4 days, but they can't fulfill our order that we have paid almost a year ago?
Brook Jordan
Review from Kickstarter
I have contacted Marlon multiple times and am not getting replies. Marlon, how do I get my backpack?
Ken M.
Review from Kickstarter
I have heard nothing from Marlon and have never received my backpack. We need KickStarter to jump in here and help us determine if we are victims of fraud and we should kiss our pledges goodbye or if there is some other remedy.
WILLIAM ROBERTS
Review from Kickstarter
Yep no response from them at all to my email back in December. Tried to call their website contact phone number. A google number at at WEWORK building in NYC. 524 Broadway
New York, NY 10012. +1 (646) 653-9405. My fellow backers, we have been the victims of fraud as far as I can tell. I have contacted KICKSTARTER as such. You should too. Also, because they do business in the U.S. and have an agent apparently, maybe we could sue? I will contact law school classmates in NYC and see what they think. Cheers!
Emmett Murphy
Review from Kickstarter
No response from their website either.
nicky
Review from Kickstarter
also Still no bag ! whats going on?
Emmett Murphy
Review from Kickstarter
Still no bag from them.
Daan Vreeswijk
Review from Kickstarter
Still no response about the USB-charger and the pouch. I'm sending them another reminder, but this is getting frustrating again...
Penelope Barnes
Review from Kickstarter
Is this project ever getting shipped? I got a survey in May but never received it.
Phoon Chau Yeong
Review from Kickstarter
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand an immediate full refund for my pledge amount.
Faiz Ali Khan
Review from Kickstarter
Is anyone else missing the carry-all pouch from the stretch goal?
Also I don't mind the USB charging pocket not being there but I'm disappointed that they didn't include the charger as the campaign said they would.
No removable pouch either
Sarah Gontoski
Review from Kickstarter
Has anyone gotten anything other than a rucksack/backpack or are they just giving out multiples of that to anyone who thought they were paying for 3 different bags with different functions?
Manuel
Review from Kickstarter
Still haven't gotten my rucksack :( Very dissapointed, I've waited so long!
Yvonne Choy
Review from Kickstarter
My second one is supposed to be here next week. I remember seeing the charger but mine doesn’t have either. I have those in the carryon, which is great, because I don’t need to worry about two charger batteries.
Mark
Review from Kickstarter
Just received my second backpack today. Hooray! As far as the removable pouch and charger, I don't think those features made it to the final product. If you look at the website they're absent from the one they're selling (unless I'm missing it). At this point I'm not going to make an issue of it, I got a portable battery I can use anyways. The backpacks finally came and I can stop having to stress about hearing back or wondering whether anything would come..
Daan Vreeswijk
Review from Kickstarter
I just received my rucksack as well, and I have the exact same comments as Sanghoon: no removable pouch, and no USB charging. The location of the hidden valuables pocket at the back is slightly lower than in the video, and there is no second pocket for the USB charger present (let alone the USB charger itself).
I e-mailed them about it yesterday, am curious what they will respond.
Sanghoon
Review from Kickstarter
I've just got mine; Rucksack, Looking good. HOWEVER, it is different to what they promised on the campaign page.
Two features are missing: Removable Pouch & USB charging. Anybody get a Rucksack with these features?
USB charging is one of highlight for the backpack according to their campaign.
Yvonne Choy
Review from Kickstarter
Contacted Marlon about the second backpack. They responded the same day and shipped out the second pack. Even got my tracking number today. They are working New Years Day. Can’t wait for the second bag.
Carly Wagner
Review from Kickstarter
I got mine- don't know what day it came as I was away but looks great!
Yvonne Choy
Review from Kickstarter
Just picked up my first backpack. Emailed them about the second one. The quality of the pack is really great. Lots of pockets to organize your stuff. My husband likes it, and I think he has decid d 5is one is his and I can wait for the next one. Hope you get yours soon!
Mark
Review from Kickstarter
Btw guys if you aren’t hearing from them on here, email them on the website. That’s what I’ve been doing and thankfully having better luck with responses. X_x
Mark
Review from Kickstarter
Wow, I guess given all the issues people have been having, it’s a miracle I received mine at all. They said they would ship me a 2nd one, so waiting to hear back on a tracking number for that.
Daan Vreeswijk
Review from Kickstarter
I emailed them on December 8th, and again on the 12th. They responded to the second e-mail the day after, indicating that they would have a tracking number for me in a few days, which, after some more prodding, they produced. It showed that the item had just shipped, leading me to believe that they only shipped it after receiving my e-mails, instead of when they received it. Since then, it is showing to be in various stages of transit - latest tracking update was from December 21st, saying that it had left the airport and should be on its way. I'm very curious to see if and when it arrives (though I do think it's out of Marlon's hands now), and will post again if it does.
Erasmo Olmos
Review from Kickstarter
Still have not received my rucksack.. I'm very saddened by this :(
Sarah Gontoski
Review from Kickstarter
Kevin Soss- Thank you for pointing out the other campaigns these guys have done before. I took a look at Trunkster and the Marlon carry-on and my expectations have completely disappeared that this project will ever be fulfilled. I had high hopes! But I would still rather know, even though now I'm pissed that kickstarter keeps letting them start another one.
Sarah Gontoski
Review from Kickstarter
I got the rucksack a few days ago, hopefully the other 2 are on the way soon. Did anyone else who got it yet find it actually has all the features Marlon said it would?
Mark
Review from Kickstarter
Never mind, found the magnetic hook in the sunglasses sleeve. Now just waiting to hear on the other backpack. �
Mark
Review from Kickstarter
Well first, the good news. The package came and from what I can tell upon initial inspection it looks pretty nice. Then bad news. Sadly my second rucksack didn’t come with it. Already emailed regarding this. Also I don’t think they included the magnetic hook for the keychain. :(