iMate Smart Multi-Port Apple Charger

I was so excited to finally fun you guys on Kickstarter (your campaign was the first time I ever backed something!), and now we hear nothing after it getting suspended... I am sure I am speaking for all of the other people waiting when I say that we would all really enjoy/be happy to read a little blurb about what’s going on and what we can expect for iMate. Hopefully this reaches you well and we can get a little update about what’s going on. Thank you so much, and I hope you have a wonderful day!

Hey, like to get an update from you guys on why it’s suspended and if you are going to solve the issue with Kickstarter?

Is there any way to know whether this campaign is now dead in the water, or is it possible the suspension will be overturned?

Well, actually, I didn't. So Thanks Dave.

All backers got that Dave. Thanks for telling us what we already know.

Just recd this email. “Our project, iMate has been suspended by kickstarter team due to privacy violations. We had absolutely no intentions of doing anything against Kickstarter's violations. We were not aware of any wrongful actions and we are very sorry that a Kickstarter promotional service obtained our company information and sent emails on behalf of our company.” It seems to me that that the company admits there was a violation but is claiming that it was not the guilty party.

Kickstarter sent an email to all backers
“This is a message from Kickstarter’s Integrity Team. We’re writing to let you know that a project you recently backed, iMate: Plug, Sync, and Charge Your Apple Devices All At Once (Suspended), has been suspended. We also want to assure you that your $109.00 pledge has been canceled. To protect our community, we may suspend projects when they demonstrate one or more of the following:
A creator (or someone directly related to them) posing as an independent party to create the illusion of support in project comments or elsewhere.
Appropriating someone else’s biography or falsifying an identity
Misrepresenting or failing to disclose relevant facts about the project or its creator As a result, all funding has been stopped and backers will not be charged for their pledges. No further action is required on your part.
We take the integrity of the Kickstarter system very seriously. We only suspend projects when we find strong evidence that they are misrepresenting themselves or otherwise violating the letter or spirit of Kickstarter's rules. As a policy, we do not offer comment on project suspensions beyond what is stated in this message.
We know this isn’t ideal. But we do sincerely hope to see you again soon, backing one or more of the amazing projects that do cross the finish line, without a hitch, each and every day.
Here’s to next time,
Kickstarter Integrity”

Backers
Maybe I missed something but why is this project suspended ? Or why is my backing suspended. Any info ??

I sent the company a not and they did write me back. “Sorry, we are dealing with this cancellation. We really do not understand what caused this problem & without any notices. We will give you a reply as soon as possible.” Will be interesting to see whether they provide further info.

If this was my company I'd have had a response minutes after the suspension. The lack of response of any kind makes me think maybe this was a fake item. Really hoped I would be getting one.

The email made it sound like fake commentary involved. No mention of the issue on the company’s Facebook page

Read the email Kickstarter sent out

Yes, if it’s possible to give some sort of idea what’s happened it would be helpful.

What happened here?

What is the reason for the suspension and is it final or is there any chance, the campaign will be reopened? If so, will my pledge still count?

Hi@Kenny Cheng Now iMate in progress with UL certification.
After UL will proceed it for CE, FCC, PSE, KC & Rohs Certifications.
Regarding for the Apple Watch Charger was applied c/w PPID

Dear Grenoplus Team,
Did iMate get any "CE, FCC,or Rohs certifications"?
Informations only "Certified Apple Watch Charger" Thank you.

Hi@SiuMan Our support team will assists you very soon, if you have any inquired.
Email:support@grenoplus.com Thank you for supporting us. iMate is your best companion in everywhere

Hi@Kenny Cheng 2 USB C come with PD fast charge able to charge & sync with MacBook, MacBook Pro 13" & 15", iPhone X & iPad Pro at the same times. Beside that, you have to plug with USB C to lightning cable.

Hi !
I am really excited about this project so I’m sharing it with my friend who uses a usb-c laptop . I have a question: my watch is not an apple watch , it is a smart watch called Zetime. As it’s also wireless charging, will iMate also charge my watch ?(or I pay the watch charge part for nothing) Please let me know :)

Dear Creator,
May I know about the PD Fast Charge function? That means 2 USB-C ports can support PD Fast Charge at same time when I charged iPhone X and iPad Pro 12.9 with 2 USB-C with 2 lighting cables?
Thanks.

can't you just make mine now?

@Billy @Grenoplus Do you both know each other?

Hi@Kristof Danckaert iMate doesn't come with a battery. You can using for iMate with or without the power cord. The power cord purpose is for charging your MacBook, MacBook Pro 13" & 15", Nintendo switch, DSLR camera, USB devices, iPad, iPhone, Apple Watch & etc. Beside that, you able to plug, charge & sync at the same times. If without power cord, iMate presented as a Hub features. iMate is your best companion in everywhere. Thank you for supporting us.

Hi@Julian Wee Now just able to make it the purchase thru kickstarter only. After the Kickstarter, you can look for us in Amazon. Thank you for supporting us.

The iMate does not have battery capacity, does it ? It needs to be connected to power supply to charge all connected devices ? In the example pictures, the power cord is not connected in many cases. Is this when it is just syncing ? Or for example to connect HDMI ? Could you clarify a bit when it needs power connection and when not ? Looking forward to getting my iMate !

Hello, I was trying to find articles about the product on the net and can't seem to find any. You do say that the iMate has been mentioned in all those news outlets, can you provide links to some of them please?

Hi@Marc Gabriel P.Funa Grenoplus iMate come with "PD" Power Delivery features 5 types of "Voltage" & "Amp" 5V/3A, 9V/2A, 15V/2A & 20V/2A. iMate able to charge with MacBook & MacBook Pro 13" & 15" come with synchronize all types of USB device. iMate is actually more than sufficient to power a MacBook, 13" & 15" MacBook Pro. For Secondary USB C is 9v or 5v 3amp, the rest of the regular both USB A (female) port will be each port 2.4Amp without work with "Host" status. iMate is your best companion in everywhere.

Hi@Brice McIntosh

Thank you for supporting us. iMate is your best companion in everywhere.

Hi@Shane Anderson You are the Pro user. Appreciate it...!!!

Hi@Shane Anderson & Stephanie Walsh Thank you for supporting us. iMate is your best companion in anywhere

Maybe I’m in the minority but I’d really love to see a model with an Ethernet port. I’m assuming it’s too late to add it now but would you consider adding it to a future model?

how many mah does it have to charge macbook pro and other gadgetd at the same
time?

Stephanie. Yes it will charge your. Is has enough power to charge macbook pro.

Hi there! Amazing product! I have a question that I'd love help with, either from the creator or community. I'm honestly not very tech savvy and despite reading every comment, update and the campaign page, I still don't understand if the iMate is compatible with a MacBook Air power adapter - "45W MagSafe power adapter with MagSafe 2 style connector". Can anyone help me out with this?? Thanks in advance! :)

I really need this in my hands by 14 May 2018

Hi, can iMate also support windows OS?

Hi@Daniele Yes, you can direct copy. But depend on your flash drive & your SD card write & rate speed.
You can download an App called "BlackMagic Disk Speed Test". pls go to this link: https://www.youtube.com/channel/UC6X6x_sR8gJhdML2tm1Ex-A Thank you for your supporting us.
iMate is your best companion in everywhere.

Hi@Jackie Spencer Yes all of the backers are able to choose their favorite colors to match with their MacBook. Really appreciate it.

Will it be possibile to directly copy pictures and videos from a camera’s SD card to a USB stick?

Will we be able to choose the color of our new imate after we already pledged. Also when will you get our addresses to ship. I don’t recall giving my address

Hi@Sunny Isco Thank you for supporting us.
iMate is your best companion in everywhere.

Hi@Diana.H Thank you for supporting us.
iMate is your best companion in everywhere.

Hi@Sun Jerry Thank you for supporting us. iMate is your best companion in everywhere.

Hi@Creator Congratulation !!! Awesome product & fulfillment for the MacBook Pro devices.

Hi@Creator
Backed. iMate look sleek & unique design come with a solid features & I wish to looking for.

Hi@Creator Congratulation iMate was successfully hit the pledged goal. $99 for the Early Bird I think is really an attractive prices. I'm really doubt about iMate because all the features from iMate is Apple MacBook Pro Fans requested features such as; able to charge & sync iPhone, Apple Watch & MacBook Pro at the same time but a device come with 3 features just $99 only. What am I think for $99 just able to buy USB C hub or Apple Watch wireless charger only... I really can't found an excuses to don't try the iMate. If iMate really work smoothly & reliable with my iPhone X, Apple Watch series 2 & MacBook Pro 15". I will become your super fan.

Hi@Billy Thank you for supporting us.

Hi@Alisa
We will keep the promise to make it the delivery on May. Thank you for supporting us

Hi@Creator
Wish you all the best. I was make another pledges. I love your features. Some more i saw it the press released by Appleworld.today & Digital Trends. Really awesome !!!