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Pebby Robotic Pet Sitter

Editor's Rating
4.9?
Discovered on 2017-03-07

Keep your pet happy and satisfied when you use Pebby, the robotic pet sitter. With a sensor attaching to your dog’s collar, this system includes an interactive toy. The Pebby ball features a built-in Intel Edison processor which allows pet parents to remotely control the ball via Wi-Fi. This allows you to play with man’s best friend even when you’re not home. In addition, the Pebby Smart Ball includes a built-in camera. Use it to interact with your dog or cat and even capture moments in real-time. In addition to being loads of fun, Pebby helps your pet cope with separation. Furthermore, the PebbyCollar beacon allows you to track your pet’s activity and view key insights into their well-being. You can even use the app to initiate exercise routines when you’re not home. Pebby also has a two-way communication system so you can actually hear your pet and vice versa. Finally, as it’s made for pets, Pebby is as durable as it is fun and super easy to wirelessly charge in the included charging kennel.

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Overview
Overview & Specs
Features :
Auto-Play Mode, Two-way audio, 720p Wide Angle Fisheye, App-controlled
Compatibility :
Any collar on any pet
Durability :
Waterproof Shell, Polycarbonate
Includes :
Pebby Smart Ball, PebbyCollar, PebbyKennel charging station
Discovered on:
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Comments
Kickstarter Comments (50)

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Mary Elson
Review from Kickstarter
As backers, we have agreed to take a risk unfortunately. By agreeing to be a backer we take a chance that the project will, or will not, reach its final conclusion. So, I think all these calls for refunds are just not realistic I'm afraid. I would like my money back too but it's not going to happen. Being a backer is like being an investor. Like the commentator below, this experience has also ruined my chance of supporting another kickstarter project. However, I cannot wait for karma to take it's course and, in the meantime, add to my own karma by feeling bad about the experience. I'd like to start a kickstarter project by inventing a device that sniffs out bad deals. You never know, Pebby may finally arrive, but by then technology may have moved on or our pets are no more. It might make a good croquet ball though.
Joshua James
Review from Kickstarter
Still no Pebby over a year later and almost a year after it was promised (two months shy I believe approximately). By far the worst idea ever. This was my first "risk" on kickstarter and I must say it has ruined any chance of me ever supporting another kickstarter. Lesson learned here big time. Sadly it's too late to even dispute the charge with my credit card. How on earth do we get our money back? May be a small amount to some, but to other's it's a little more. Talk about taking advantage of people. So sad when things like this happen. I fully believe in Karma and clearly something is happening here not only on the backer's end, but on the inventors end as well. I just want my money back at this point, yet when I have asked, I have been told no not only by the company here, but kickstarter as well. What a disappointment.
nickey_patch
Review from Kickstarter
@Steve glad you got in. I kept going in and out of the app too and nothing happened :/ no word from Pebby yet on why....
Steve
Review from Kickstarter
I got in, I never got a notification about it, but I kept opening the app and checking the Pebby Devices screen. Eventually a pebby showed up to connect to. It was pretty awkward to use, but I think once you can see it, it'll get easier to drive. It'd be nice if they had a webcam setup above the obstacle course so you could see a birds eye view of what you (or others) are doing.
nickey_patch
Review from Kickstarter
I TRIED to test the ball in Phase 2 but the only link that worked was to schedule time. Email confirmed I was booked but no link was provided for testing and both website and app had no information that took you to test the ball. I seriously think that it's all smokescreens to make us think they're doing something but really aren't. I firmly believe they took our money and ran
Allan Deveaux
Review from Kickstarter
I been a backer since the start and I am getting tired of waiting myself , I understand the problems they have had but really , only now are they testing out the Android app should that not been done awhile ago when they told us they were going to get the pebby out in Aug 2017 ? sure cancelation of the chip was a problem but if that only happened weeks before release that should have already been made . I think they are just stringing us along so to get more people to buy into it . Is there a way to find out what trade shows these guys are going too ? we need to get a bunch of backers and go there and boycott the booth and show people how unhappy we backers are really are .
배진희
Review from Kickstarter
I can not wait anymore. Please refund. I do not trust PEBBY anymore.
배진희
Review from Kickstarter
It 's been two years since I got the goods, and I can not wait any longer. Please refund. We are unable to sponsor this in-progress product.
Tulio Silva
Review from Kickstarter
I want to be refund! It's a shame! My dog is 1 year and a half now! What should I do to be refund?
Mathew Chan
Review from Kickstarter
refund please. recommend everyone else just get an Orbotix ball from amazon.
Jacob Misla
Review from Kickstarter
Has anyone reported them to KickStarter? I swear this has gone on long enough. Now they are saying a December 31st, 2018 release? That is complete insanity. Its already been 2 years and now I bet they will be pushing for a 3rd. We will hit that 12/3/2018 mark and they will push it back. I want my Pebby by the beginning of August or a refund.
Virgil Abad
Review from Kickstarter
When is the release on this? Why is this taking so long?
Robert Welch
Review from Kickstarter
I have just messaged with Pebby support for a bit now and have reached an agreement with them and myself. I will share it here as I have the screenshots and chat log of the chat for future needs. Product will be to us by Dec 31,2018. If product is not then I will personally be going to the FTC and filing fraud against the company as laid out on sites such as consumer reports for such projects and companies. They said I was talking with the “development team” and it should be released sooner and their “management” released unexpected goals. I’m not happy about waiting but am making it publicly known I will wait until that time and then will be persuing avenues as required for this product if not released. To me this is MORE THAN reasonable and honestly I’m giving a bit to much but I’m trying to be fair with this company as it is just a startup. In no ways think I’m happy with said decisions or actions but I am trying to find a middle line as a good business standing. This is all I have for an update and know if I didn’t have the conversation myself I wouldn’t even be in this boat of willing to wait and don’t expect any of you to. BBB and FTC are your two best outlets if you think the product is a scam and you do not like the date I listed above for course of action before personal costs for filing.
Rosaline Man
Review from Kickstarter
To Team Pebby It has been nearly 2 years of wait since I backed your project. We all understand the change of chip but all other matters (like the the scratch on outer cage etc etc) should be tested long time ago and shouldn't be a problem now. You did not post updates regularly, you keep all backers waiting. There's no direct email contact for backers to communicate with Team Peppy and you guys are not being transparent. You still go on to trade shows where we backers are still waiting to receive our product! I am demanding for a full refund as I don't see a promise from you of when we will have it. The waiting time is way beyond acceptable level. Sadly, one of my dog passed away early this year and the other one is getting old as well. By the time when you can deliver, Peppy might just be of total useless to me!!!!! Honestly, with your progress I don't see we are going to receive this in 2018! REFUND PLEASE.
KasRa Gh
Review from Kickstarter
Hello I backed this project about two years ago. You’ve got success at first but few weeks before sending out the package that I bought, I recieved an email saying the chipset company has discounted the producet, so you will recieve your package a bit later than it was expected. The delivery date was exactly a year ago and I still haven’t recieved anything and this is getting unacceptable.
I now request a full amount of refund back as this has been going on for way too long, It has got to a point that I dont even want the product anymore unfortunately. Many Thanks and good luck with your product.
Chua Ke Ni
Review from Kickstarter
"Our management team is currently with our designated manufacturer actively solving obstacles of manufacturing setup. We are trying to secure a statement from manufacturer for an estimated date and will release an update once everything is confirmed." This was in an email the team sent to me back in April. From the comments in the latest update, it was copied and pasted word for word and sent to another backer this month. So from April till now there is still no news/update from the manufacturer? How about elaborating on your "obstacles of manufacturing set up", Team Pebby? Also what about the next phase of testing that was supposed to take place in June? It would be helpful if you could give a timeline of when each phase of the project - testing, production etc is planned to happen. Even rough guidelines of of how many months it will take per phase would be awesome at this point. It's more than clear that you guys won't be able to deliver anytime soon, so why not stop avoiding the issue and give us some relevant info?
Ricky Lo
Review from Kickstarter
No update, no response, no shipping schedule..... actually the project seems ended.
Eduard Maandi
Review from Kickstarter
When do I finally get it?
Volodymyr Alifanov
Review from Kickstarter
I can buy a similar item on amazon for $130. Can u just tel us that u are not going to ship Pebby in foreseeable future so that we dont wait.
William maliszewski
Review from Kickstarter
I said this several months ago, we will be lucky to get this by Christmas of 2018 and that is a very best case scenario. Look up Playdate on Indiegogo and their delays. Same product and they are having a lot of issues as well (2 years for their product and I doubt they will get released this year). If you back a project this early on you can expect delays. This is what happens when a very small company/team makes a very complicated product. I personally don't think we will get this by Christmas and it will be 2019. Probably another year or so. I would love to be wrong but based on my experience with several other campaigns I don't think I will be. These guys need to release updates regardless of whats going on every 2-4 weeks. You can't please everyone but continuous updates will help a lot of people know that things are being done.
matt ballard
Review from Kickstarter
I just think it would be nice to see an updated timeline of where we are at currently. The last timeline update was back in December. And when I scrolled back and looked at the timeline are still in the beta phase which means that production hasn't even started yet. I'd say we'd be lucky to see this delivered in 2018....
Lee Man Wai
Review from Kickstarter
hi~
May I know when can I receive my Pebby??
Brian Smallwood
Review from Kickstarter
Like many, my puppy is now an adult- it has been well beyond the 1 year deadline. How do I, we, receive our refunds?
Elizabeth Davis Tyson
Review from Kickstarter
I just want my $276 back... Please refund people's money. Your project is a joke.
Robert Welch
Review from Kickstarter
@Pebby what is the EXACT ETA on this? If you can’t provide you have not given us anything other than postponements on top of postponements. If you’re looking for us to take legal actions many are there. We want a HARD SET DATE. Plain and simple no excuses no bs none of that. It will be shipped to all by _____? You state on your sites that you will refund 1 year after if it can not be fullfilled. It’s been over said year and the updates are way behind just the redesign of the intel chip. If it was just that being the holdup you would’ve had the cases, gears and everything assembled and just would need a board to plug and play. We want an exact ETA and I don’t think that’s to much to ask for at this point.
Leodavinci
Review from Kickstarter
Hmmm.. last updated didn't give much insights on the schedule of manufacturing. It is good that you share the data of the testing phase, but take in consideration that your backers are looking for other information.
My "puppy" is almost a year now... Hope I can still use this product somehow when it is released finally.
Tim Kromer
Review from Kickstarter
Did I miss an update on the ETD? I can understand a few months delay considering the obstacles they have faced but we are almost a year from when they last said they would deliver. I don't care what industry you're in, a year delay is unacceptable.
Ryan Kickstarter Mogadam
Review from Kickstarter
Enough is enough. Give those of us who want our money back, back now. Otherwise we will be forced to pursue legal action.
Chua Ke Ni
Review from Kickstarter
Update? It's been over a month.
Tulio Silva
Review from Kickstarter
Where can I get a refund?
Constanza Flores
Review from Kickstarter
ANY LAWYER IN THIS GROUP? HOW TO MAKE A GLOBAL DEMAND FOR PEBBY? HOW IS IT POSSIBLE THAT YOU CONTINUE TO PROMOTE THIS PRODUCT IN OTHER WEBSITES AND YOU CAN NOT EVEN RECEIVE THE PRODUCT MORE THAN 1 YEAR AGO?
Terence
Review from Kickstarter
I haven't received any e-mail invitations to test the app - would appreciate an update as well, as it's been close to a month since the last one.
Melvin Gualberto
Review from Kickstarter
What’s going on with the project? Eight months behind schedule for delivery already with no end in sight.
Jonathan Teo
Review from Kickstarter
Is this a scam? It's really starting to look like one with your updates to 'stall' backers... patience and understanding has it's limits too...
Choy Wai Ho
Review from Kickstarter
pls update shipment day
Will Ryan
Review from Kickstarter
Where can I get a refund?
BrothaBacon
Review from Kickstarter
This was going to be so cool while my dog was still a puppy. Too bad we will not get the use we would have about 1 year ago. This project is what caused me to walk away from Kickstarter. This was my last support for a big idea that turned into failed promises and I have dealt with a lot of them.
Lance Bryant
Review from Kickstarter
When can we expect shipment?
Virginia Ramsey
Review from Kickstarter
i signed up but no one ever called me????? So I haven't submitted a survey? I'm confused? Was someone suppose to call? Virginia Ramsey
Alex McNicoll
Review from Kickstarter
I got to test the Pebby on May 3rd and it went well. I agree with the review before mine. I can't wait to receive it.
Sam Best
Review from Kickstarter
Also, I’m pretty sure it’ll be a lot easier to learn the controls when controlling it in person
Sam Best
Review from Kickstarter
I did the beta test yesterday. The app worked fine except for Facebook login. The robot controls themselves worked but the frame rate and quality on the video was so low that I couldn’t really tell how it was reacting to my controls so I mostly just ran into walls. After turning the speed down I kind of was able to move around the room, but no chance that I would have been able to navigate back the charging dock like they suggested. One other minor thing that I didn’t like was that the movement stick was so close to the edge of the screen that I kept accidentally moving my thumb off which resets it back to center. Might be better if it gives you a second of delay before resetting or something. Overall though it was pretty fun to play around with and they clearly have a working product. Hopefully the issues I experienced were just due to a poor connection. I’m in the US, not sure where their office is.
spe06011
Review from Kickstarter
@pebby when i can get my reward?i wait a very long time
Team Pebby
Review from Kickstarter
@Robert You can message us with your updated address. Thank You
Robert Miskell
Review from Kickstarter
@Pebby: I need to update my address. How do I do it?
Rocket Cat
Review from Kickstarter
Lol. If you use the live chat option on their website to ask anything they don't want to answer they just disconnect and ignore you. I asked why they won't refund me even though their own terms state they will refund people after 1 year from payment date if they haven't delivered. I was ignored. As usual.
LadyAnime
Review from Kickstarter
GIVE ME MY MONEY BACK. ANSWER MY MESSAGES. REFUND ME. THIS IS NOT OKAY TO IGNORE US.
Tan Gi Ni
Review from Kickstarter
Hey gary just message them on their website and they will set up the connection for you in the app.. tested it yesterday and was working well. Connection was slightly laggy though
Gary Fenton
Review from Kickstarter
I was looking forward to testing Pebby today. Unfortunately I wasn't given a username and password for my timeslot. :-( There was no option in the app to create a new login. Sadly I missed out on using Pebby. I hope other backers can post their opinions if they were able to test it?