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MirroCool Personal Assistant Smart Mirror

Editor's Rating
4.9?
Discovered on 2017-07-15

Start your day connected with MirroCool, Personal Assistant and Smart Mirror, All-In-One. Our smart mirror gets to know the real you, catering to your exact productivity needs. It uses facial gesture recognition (FGR) technology and a built-in HD camera to instantly detect you when you stand in front of it – hands and voice-free for total automation. For example, you can also use gestures to control the mirror. A simple wink will activate the camera for the perfect selfie. The MirroCool syncs wirelessly with all of your devices to learn about your schedule and preferences. In addition to displaying the time and date, the MirroCool shows your recent updates so you can start each morning on the right foot. It displays your scheduled events in your calendar, local weather, and more. The MirroCool is the intelligent personal assistant you’ve always needed. It can also be a valuable home security tool as its camera captures motion and faces, especially when they are not the “home user”. Be sure to support our Kickstarter today!

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Overview
Overview & Specs
Features :
Connected, Facial Recognition, Gesture Control
Recognized Gestures :
Wink, Smile, Blink
Dimensions :
60 x 80cm
Camera :
HD
Connectivity :
Wi-Fi, Bluetooth
Discovered on:
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Comments

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Kickstarter Comments (50)

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MirroCool
MirroCool

The mirroc can be placed in the hallway, livingroom or even your office space. We are always rushing and that last check out as we are heading out the door. You can also can easily turn it off. Check out the FAQ on the website support page at mirrocool.com/support too.

Douglas Burton
Review from Kickstarter
Ok nothing left to do but Report the project before any other folks get tricked into pre-ordering. Last update was 6 months ago which said shipping was soon. 3 months later, the only comment on that was one asking for a new update since 'soon' had passed. Here we are 3 more months from that comment and no updates and no response to the comment.
Alvee Britto
Review from Kickstarter
I’ve just reported this. Everyone else should do so also. Totally unacceptable to fail to give updates to a community that have invested time and money into this product. Use the report button at the bottom of the Campaign page (read Campaign link).
Mattias Lönnqvist
Review from Kickstarter
I've officially given up on this and reported the project to kickstarter since it seems to be a scam. A pity though. The product looked interesting and I dont expect to get anything for my money.
Dain Schroeder
Review from Kickstarter
To other backers: If you haven’t done so already, please take the time to report this project to KickStarter. If enough of us do this, we might at least get some of our money back. If you’re on mobile, the report button can be found at the bottom of the project’s campaign page. This only takes a moment and seems to be our best recourse since the team clearly isn’t delivering.
Vishal Bhatia
Review from Kickstarter
Come on guys. Pls give an update
Dain Schroeder
Review from Kickstarter
I just want to point out that it’s been over two weeks since we were given a mediocre half-hearted non-update with an ETA of “shortly” for when the actual update with real information might arrive. Completely deplorable.
Liam McMullan
Review from Kickstarter
An update would be much appreciated. Getting the feeling this will never happen...
Anne Howard
Review from Kickstarter
The company is based in Poland. The team during the kickstarter was mostly freelancers.
Lonewolf
Review from Kickstarter
Oh by the way. I now have at least a dozen Kickstarter delivered to me since that mirror cool. Some where way after this one here. So... this mirror seem very less than cool at all now.
Lonewolf
Review from Kickstarter
I’m not convince they have read any comment. Just copy-pasted the same non-info as part of a cliffhanger. It’s a completely detach and non-approche mode to feel more far far away from anyone who comment here. Some other Kickstarter creator have personally responded to specific person to specific question they had. That’s what shows passion is for creator of a project. There his no demonstration of passion here whatsoever. Just detach and don’t care mode. I challenge anyone on this project to ‘ directly ’ respond a question of anyone here. If i see a copy-pasted non-info stupidity as the last two-three times, then I will have my answers. Like they want us to believe they have a team on this project, but it feels more like only 2 or 3 people in reality. The website is not good either. On the project team page, No photo of anyone can be seen. On google map, can see only a wall of whatever street it is. Feels dangerously close to a hoax to me. If someone live directly in that town or city, who knows, and verify directly the address, what could be found there? I wonder.
MirroCool INC
Review from Kickstarter
Dear Dain and other backers. Thank you very much for all of your comments and remarks. We are working hard to have our product ready for shipment. We are still having some difficulties with our supply chain but manageable. We will come back with some significant information shortly. Mirrocool Team
Dain Schroeder
Review from Kickstarter
I’m pretty upset about this case, so I thought I’d share some thoughts. As others have stated, there are sometimes cases where a Kickstarter doesn’t quite work how the creator intended and the product must be delayed. This is never fun, but hey, it happens - and that risk is part of what we as users are signing up for by backing something here rather than buying a product off the shelf. The vast majority of Kickstarter backers understand this and are prepared to accept delays, or even pay more to get the product over the finish line in some cases. There are also cases where a delay in production results in all the backers becoming outraged, demanding refunds, and taking legal action against the creators. This is never fun either, but again, it’s something well informed Kickstarter backers are prepared for. What makes the difference between these two extremes? Why does the former involve a sense of general community goodwill and satisfaction while the latter involves lawsuits and outrage? The difference is communication. The creators responsible for this project have failed to communicate with us in any meaningful way, and now they have a group of pissed off backers who spent hundreds on a mirror and don’t even know for sure if they’ve been ripped off or if they should wait. As someone whose career involves customer satisfaction, my heart breaks to see an example of such dismal customer care. To all my fellow backers, I encourage you to use the “report project” button on the main project page. If you’ve already filled it out but it’s been awhile (over a month), fill it out again! This is our primary recourse for resolving this in any kind of relatively positive manner. To the project creators: I love your idea. It’s a shame I don’t feel like I’ll ever see it come to fruition.
Mattias Lönnqvist
Review from Kickstarter
I dont mind delays. In fact, I have one pledge on a project that was planned to be delivered in September 2015. The difference is that when other projects are delayed, they send updates, or post in the comments sections. But, the silence here is deafening. Their webpage hasnt been updated in months and still claims that the product was deliverad to backers in november. Here they dont post updates, they hide from the comments section, and we get no information whatsoever. If they have production problems, then let us know it. I backed this because they claimed they were more or less done. If I have to endure delays I would like to at least know why and what the new estimate is. Clearly they arent shipping in march like they claimed the last time we saw any sign of life from the creators.
James Rials
Review from Kickstarter
I just wanted to say to all those ready to give up: don’t give up yet. This is my 5th Kickstarter to have invested in. The other 4 were successful & paid out as promised. Some were quicker than others. But the 1st one I did, took 3 yrs to send their product. And like this one, there were few updates & multiple changes & updates to the product. And they too had problems with China on the production. It is very frustrating & very easy to think it is a failure or a hoax. But it is worth it to get a final product that works as promised. Better to wait for them to work out the kinks.
Craig Weitzmon
Review from Kickstarter
I sent them a message. No response. This is sad.
Mattias Lönnqvist
Review from Kickstarter
I had high hopes for this, but there has been no updates in the "updates" section this year, and the latest comment (from the creators) was more than a month ago where they claimed shipping would start "in a couple of weeks" Well, the "couple of weeks" has passed, and still no sign of life :(
Craig Weitzmon
Review from Kickstarter
I agree , if no product , want refund. . Deception is no good. Let’s be straight.
Dain Schroeder
Review from Kickstarter
Another month, another utter lack of updates to the campaign. I would humbly request that if the creators of this project still want to even remotely *pretend* to care about this, they should post something to the actual updates page rather than baiting us all along on the comments thread with little pieces of non-info. It is with a heavy heart that I say this is the last time I’m posting here before taking more aggressive (and frankly long overdue) action against the campaign. I want my money back, but even more than that, I’d love to get the awesome product I contributed my money toward. It’s a shame such a potentially great project and concept could be derailed simply because the project creators don’t give a flying ****.
Craig Weitzmon
Review from Kickstarter
Kohler beat you to it. With Kohler Konnect .
Craig Weitzmon
Review from Kickstarter
Give them till Mid March. Out of curtesy.
MirroCool INC
Review from Kickstarter
Hello Backers,
thanks a lot for your patience. We are experiencing some unexpected delays from our supplier from China. We should start shipments immediately after receiving missing parts and assembling them with the MirroCool device. We do not have an exact date, but we believe it is few weeks max and should start this quarter as planned. Best regards, the MirroCool Team
Dain Schroeder
Review from Kickstarter
Unfortunately, it’s with a heavy heart that I reported this project to Kickstarter today. I suggest all other backers do the same, unless by some miracle the creators decide to care enough to salvage the project with some simple communication. Regrettably, I don’t expect this to be the case. Very disappointing.
Craig Weitzmon
Review from Kickstarter
Yep, sounding more like a fraud .I say. I’ve been taken b4, and know the feeling
Dain Schroeder
Review from Kickstarter
Just chipping in to join the other folks asking about shipping estimates. Again, this is critical: if the MirroCool team doesn’t want a mass exodus of backers and their money, all that’s honestly needed is some attempt at communication. The effort put into this aspect of the project thus far has unfortunately been piss-poor, which is a shame because the project has such massive potential. I hope to hear back from the creators with something real soon, before turning to negative press and Kickstarter’s complaints process becomes necessary for me or anyone else.
Craig Weitzmon
Review from Kickstarter
I agree it’s the 13th today. Please update status.project is past beginning of February.
Mattias Lönnqvist
Review from Kickstarter
Still waiting for an expected delivery date. I would say that we have passed "beginning of february" since we are almost halfway into the month.
Wojciech Kaszycki
Review from Kickstarter
Hello All, We confirm that your mirrors will be sent this quarter. We are almost there. I will provide more detailed update on the beginning of February after all tests. Thank for your patience. Best regards, Wojtek
Dain Schroeder
Review from Kickstarter
I really appreciate the most recent update! I’d love to see another update from the team sometime in the coming days if possible, though. It’s been a while since the most recent update, and I’m still as excited as ever to receive my MirroCool - however, I’m now considerably more concerned that this project might not see fruition. A little more communication goes a long way towards alleviating backers’ fears, *even if the news is not all good.* Thanks for any updates you can provide us, and I hope things continue to go well for the MirroCool team!
Sabrina Carmona
Review from Kickstarter
Any chance that we can have an update now in 2018? It would be great to hear from this product and to make sure that this is not going to end badly. Very excited for it!
Craig Weitzmon
Review from Kickstarter
Any update. I stuck with your project hoping it is real. The longer it is in limbo. I less confident it will actually happen. Please give us a realistic finish date. Craig
Wojciech Kaszycki
Review from Kickstarter
Hello Backers! Thanks a lot for your support and patience. It counts a lot to my team members and me. I apologize for the fact that we were not responding to your queries promptly and our updates were rare. That will change from now, and you will notice that. We just achieved a significant milestone, and our work will go much faster. Happy to read feedback from you, even critisism. I promise to be here with you. Happy New Year!
Anne Howard
Review from Kickstarter
I wrote to them today and heard back from the CEO who wrote me that he is going to update the page today with the latest information.
Jeremiah Diana
Review from Kickstarter
I was really interested in this product. If I continue with my pledge, while there are clearly backers withdrawing thus there would be insufficient funds from the original goal, will the mirrors still be produced? Or does this officially mean the project is cancelled and we just take our refund?
Anne Howard
Review from Kickstarter
I have all of their emails and will write them today to find out what's going on.
Dain Schroeder
Review from Kickstarter
Unfortunately, it’s looking more and more like this project was another ad for snake oil. It’s a shame, because the smart mirror market is currently wide open for someone like MIRROCOOL to jump in and blow the world away with a great first version product. I’ve attempted to contact the project’s creators with no luck, and as we can all see, they’re no longer replying here. I would suggest that all backers report the project to Kickstarter (the link can be found at the bottom of the campaign page, even on mobile) and help to start the process of seeking a refund. If the creators are still out there, it’s not too late to salvage this with some clear communication.
Swempa På G
Review from Kickstarter
It's all fake, like most of KS project.
We will never learn.
Tomorrow a new thing Pop's up and we will put our money in it once again.
Nikki Chumakov
Review from Kickstarter
On November 21st I've got an email from marta.glowacka. She has been trying to explain the tech reasons behind further delays (related to software tuning and improvements) and suggested a refund in case I do not want to wait Q1'2018. I've immediately agreed as I feel a software tuning cannot be a solid and valid reason for delaying releases of software upgradable equipment. Unfortunately I've never got any reply on my email. I'd suggest for all bakers to report this project to kickstarter (link at the bottom of champaign page), because not only the deliver date was overdue, but also we lost any contact and communication with project owners.
Chris
Review from Kickstarter
What is the hold up? Any updates?
And when will initiate the survey?
Dain Schroeder
Review from Kickstarter
Thank you to the Mirrocool team for taking the time to post here - I greatly appreciate that you’re answering folks’ comments. However, I (and apparently others who backed the project) remain concerned that there has not been an official update from the team in quite some time. It would mean a lot to see a post from Mirrocool explaining the reasoning behind the delays and why the team feels that backers will be receiving a better product as a result. I continue to be optimistic about this project and can’t wait to receive my reward when it’s ready! That said, a little more communication from the team (directly on the project’s updates page) would go a long way toward reassuring backers.
Anne Howard
Review from Kickstarter
Hi Nikki, Do not worry, the work is progressing, and MirroCool is coming to be true. As we mentioned in the previous update - there is some modification we decided to introduce. We believe that these changes are to improve performance and stability. The result is that MirroCool will work faster and better for the benefit of all users. We do plan to have MirroCool ready by the end of 1Q 2018. Have a nice day.
Marta on behalf of the MirroCool Team
Werner Macho
Review from Kickstarter
Not that I want to disturb you while working on the project but its now nearly 2 month past the last update and while reading the comments sometimes make sense and not a single project I backed on kickstarter was 100% on time I know that it important to make it "right" and this just takes time. But what is very important from a backers side is communication!! Backers tend to be not patient when there is no communication. Could you please write some words on updates about whats going on on your side and probably where the problems were?
Swempa På G
Review from Kickstarter
WTF.
1Q -18.
Scam.
Jeremiah Diana
Review from Kickstarter
I regret backing this project. So many delays and lack of updates. What happened to the promised survey?
MirroCool INC
Review from Kickstarter
Hi Nikki, Do not worry, the work is progressing, and MirroCool is coming to be true. As we mentioned in the previous update - there is some modification we decided to introduce. We believe that these changes are to improve performance and stability. The result is that MirroCool will work faster and better for the benefit of all users. We do plan to have MirroCool ready by the end of 1Q 2018. Have a nice day.
Marta on behalf of the MirroCool Team
Nikki Chumakov
Review from Kickstarter
It was looking too good to be true.
Lee Mitchell
Review from Kickstarter
Hi there,
Just wondering how the next update and Mirrorcool is coming along, it’s been a while since you guys last let us know.
Ta.
MirroCool INC
Review from Kickstarter
Dain, You are absolutely right it has been a while since we closed our Kickstarter campaign. That is why on the 25th of September there was an update. If you missed it - here is a link.
https://www.kickstarter.com/projects/mirrocool/mirrocool-the-smart-mirror-that-knows-you/posts/1997392
I do hope it answers your questions.
This week we plan on sending rewards surveys to all backers.
Have a nice day. Marta
Dain Schroeder
Review from Kickstarter
It’s been a while since we’ve heard anything about Mirocool. It would be great if the team could post a quick update and let us know how things are coming along; I’m still anxiously awaiting mine and hoping the original November ETA isn’t too far off!
anita
Review from Kickstarter
It’s almost the end of September and I haven’t heard anything about September shipping. Where are you at with this?
Werner Macho
Review from Kickstarter
Hi! Nearly a month since the last official update. Any news? How far are you? Everything fine?