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5-3 =

RokPak – World’s First Solar, Battery Pack, Drybox All In One

The worlds first and only solar, battery charger, drybox all in one. The Pioneer Series is the world’s first and only product to combine solar charging, battery charging and rugged waterproof storage into an all-in-one lightweight solution. Built for the toughest conditions passing Military Standard 810G drop testing and IP67 waterproof certification, RokPak gives you the freedom to go anywhere in the world with power. Dual smart USB charging ports with 2.4A output (each) allow for fast charging of ANY USB device including smartphones, tablets, cameras, GPS, etc. with the 12,000-mAh lithium ion battery.

RokPak – World’s First Solar, Battery Pack, Drybox All In One
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9.4/10
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Weston Lanpher
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Kickstarter Comments (50)
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Mark Sween

Rokpak it's great at the beach it keeps everything dry and sand free

Reply
Gadget Flow Editor
All we need 🙌
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Annie
Review from Kickstarter
@Rokpak/Tim, I emailed you a few weeks ago, yet I have no receive a response, neither have I receive my RokPak. Updates pls!
RokPak
Review from Kickstarter
@Wayne Tan While we appreciate you backing our campaign, we blocked you on Facebook and Instagram because you are being constantly disrespectful and unreasonable with your comments. We have reached out to the very few backers with issues and are sorting things out with them. I am sure you are well aware that Kickstarter is not a store, but a place for passionate designers with a dream to create something awesome. And to create those awesome ideas with the help from investors like yourself. It takes a lot of time, resources and capital to design, create software, build tooling, test, make inventory, and ship those rewards all over the world. 

As the creator of RokPak I am VERY proud of what we have accomplished with the funds we raised. The Pioneer Series is a solid piece of gear for our first version that will only get better! As for your issues, you have already indicated that your solar panel is indeed charging the RokPak. The solar charging speed will slow down significantly as the battery becomes more full. Lithium ion batteries will charge faster when they are empty, and the rate of charge will get slower as they become fully charged (solar or wall charger). Because our battery is (massive) 12,000 mAh, our solar panel will take a long time to recharge from 0-100%. It will work most efficiently when the battery is empty, and will slow as the battery becomes more full. 

Our solar panel is best used as a backup. When you find yourself in a situation where you need to make a call, the solar panel can give you enough power to make that emergency call. We wanted to keep the RokPak portable with the ability of solar charging while your things are protected from water and the elements. As for a wall charging issue, we will contact you, but that could be as simple as needing a new cable, or an issue with the wall charger you are using. Because the RokPak Pioneer Series is an expensive product to manufacture, we can’t just send you a new, FREE one if your unit is working correctly. We suggest that you send us photos and videos explaining what’s wrong with your unit and then we will investigate further even though you have indicted in one of your comments that the solar panel is working properly without any issues. If it turns out that the unit is faulty after reviewing the videos and photos, then we will make it right and fix this. Help us help you. We will be emailing you to discuss the matter further. If anyone else is having issues please send me an email: timsvitak@rokpak.com 

I do hope that everyone understands RokPak is just starting up and we want everyone to be happy, and we will do what we can to make that happen, because we want to make more exciting new products with the support of the amazing Kickstarter community!
John El Hanafi
Review from Kickstarter
I received my RokPak (a few of them) as a Kickstarter rewards and I'm extremely excited with the final product. It works perfect. While some of you here complain about the fact that it doesn't fully charged this is not true, I plug this baby in before I go to bed and it's ready in the next morning for an adventure. We took it Hiking, Spelunking and boating and we always have power!!! Obviously, charging through solar might take longer because it’s a massive 12,000 mAh, but I look at it as a life saving device that will help you make “the call” when needed (Literally save your life). I haven't seen anything like it in the market yet. What I got from their last update is: They took a massive loss because customs destroyed all of the units going to Australia and I think a few other places too, and they are still fulfilling their promise to those customers. This is an outstanding commitment to me, despite what some of you might think. I applaud their idea and will definitely buy the 2.0 ( maybe 6 of them this time instead of 4). Go RokPak. John
Wayne Tan
Review from Kickstarter
Go to their FB page
They just block me from their FB and Instagram
Apparently, those that TimSvitak jr promised 2.0 replacement for free is totally bullshit
In his email that reverted at the most we get a discount there about all
Jake
Review from Kickstarter
@tim take back this shitty paperweight and give me a REFUND!!! Does not charge via solar like we have gone back and forth many times about!! Plugging in after spending hours/days in the sun does nothing!!!
Unit_3397
Review from Kickstarter
https://i.gyazo.com/8f28905fe030bd3f8ce58496c54cb2ae.png Link is to a recent email I received from tim.
Annie
Review from Kickstarter
@william they never answered my email
@SaltyBrains fellow Aussie, waiting for this too.
SaltyBrains
Review from Kickstarter
you told me you were sending me this a YEAR ago - australian backer here - where is it ? you never sent it.
William MALLET
Review from Kickstarter
They answer to eMail, but dont do anything... Make me my REFUND NOW...
Can't wait anymore . I don't trust you anymore...
Annie
Review from Kickstarter
Jan 2018: still waiting and there is no update
Jake
Review from Kickstarter
@tim at rokpak I like how you are going with the whole “if we just don’t respond to anybody they will all just forget and go away” I hope this company completely fails at this point and goes bankrupt. You are giving all American entrepreneurs a bad name which sucks because most all of them are awesome.
Mark
Review from Kickstarter
Hi. They do not reposed to emails and I have NEVER received my unit.
I am extremely doubtful that I will ever back another Kickstarter project and would recommend you dont either.
SaltyBrains
Review from Kickstarter
I was promised that mine was being sent 'within 30 days' back in MAY - that is nearly 6 months ago. I have sent 2 messages and emails since asking whats up with that, no response and no replies to me :( I guess they don't care.
Mason Clark
Review from Kickstarter
After reading through most of these comments I thought I'd write a review on my unit I received a short time after the initial release.
First, I'd like to start off by saying that my RokPak has done everything I've asked it to do. That being said, it's not perfect. The rubber on the inside compartment is starting to come up. The led screen is only readable at the right angle.
BUT, after putting it through a several rotations Military test of field abuse, a backing trip through Germany, and a few complete water submersions, It still holds a hell of a charge, and I love it. Good job, RokPak.
Annie
Review from Kickstarter
That's BS... I so do not want these anymore. If I can get a refund, it would be awesome
Leonardo Padrino
Review from Kickstarter
Yeah sure, come December 2018 they won't have units available until 2019. If I get my working rokpak great, if not, I had already pretty much given up anyways.
Zachery Olds
Review from Kickstarter
I received a response this week stating they will not have any units available until 2018
Annie
Review from Kickstarter
@Alexander they are likely gonna say shipping out in October. And when we ask for our stuff and update at the end of October, they are likely gonna say shipping it out in November. I'm gonna conclude my money has gone down the drain
Alexander
Review from Kickstarter
Hello! What’s going on?? It’s the end of the month, and still no updates(
Zachery Olds
Review from Kickstarter
My emails are getting no responses. Approx 6 since first week in August. Has anybody tried the phone numbers on their website?
Annie
Review from Kickstarter
@unit_3997 I honestly don't think kickstarter support team does or would do anything.
Unit_3397
Review from Kickstarter
@jake I have submitted a support ticket with Kickstarter asking them to launch an investigation.
Annie
Review from Kickstarter
@jake I'm just as frustrated as you are. I requested for a refund because I'm done with this team. No reply as always, no updates as always
Jake
Review from Kickstarter
@unit_3397
Jake
Review from Kickstarter
How is nobody else wondering what the hell is going on and why we haven't heard anything in over a month!!! Speak up people!!!
Jake
Review from Kickstarter
Well it's officially the last day of august....
Annie
Review from Kickstarter
August is coming to an end guys
Jake
Review from Kickstarter
This is getting ridiculous!!
Zachery Olds
Review from Kickstarter
I've sent 3 emails since 8/1 without a response.
Jake
Review from Kickstarter
Where is this "communication" we were talking about?
Annie
Review from Kickstarter
Same as jake
Jake
Review from Kickstarter
@unit_3397 this is what I received First and foremost I would like to personally apologize for the lack of communication. Two weeks ago we were excited as we were planning on shipping the new Pioneer Series to you. Unfortunately after final assembly of the first 50 units, the waterproof testing failed. The cause was the seal around the flashlight on a small percentage of units. Working with the engineers we determined we could add an ultrasonic weld around this area to achieve the IP67 rating . After being informed the change would only take a week, we decided to approve this change to ensure a perfect product. We will be testing for IP67 waterproof rating this week, and production will resume once passed. We are truly sorry about the lack of communication. Our team has been 100% focused on solving the issue at hand to deliver the great product you helped us to achieve. Our communication will be more frequent and open from this point forward and you will receive the Pioneer Series that you have ordered this August. Thank you for your patience and understanding. -The RokPak Team
Unit_3397
Review from Kickstarter
@jake to clarify, is this the message you received? https://i.gyazo.com/677d64173f79f6a60e75ab0868642f32.png I sent a formalized message to the director of the company a few days ago and subsequently, I'm led to believe we all have seemed to receive something similar as a reply. I'm happy I received that reply, but I hope they stay true to their statement "Our communication will be more frequent and open from this point forward" I'd like to be made aware of various setbacks while they try to iron out the kinks. It gives me confidence in the company that I made a worthy investment, to see communication between clients and the sellers. "Instead of sending the current version we will be sending you the New and Improved Pioneer 2.0." It would have been nice to know what various changes they have made since version 1.0 and 2.0...
Jake
Review from Kickstarter
I got a similar messages about the new version not being water tight so they had to redo some things... regarding not getting a new one free of charge I did not get that impression, that would be a big mistake on rokpaks part considering they sent out multiple numbers of a product that were not working 100%
Zachery Olds
Review from Kickstarter
I got the same message. I also got the impression we are being told we no longer are getting a replacement.
Leonardo Padrino
Review from Kickstarter
I received a message from rokpak today saying they're still working on the design and it mentions some stuff about the solar charging I really didn't understand too well. It also states we'll receive a large discount off the new products but my concern is I was already told I'd receive an improved rokpak free of charge.
Jake
Review from Kickstarter
Ok.. so I guess we shouldn't expect to hear from anyone at rokpak at this point?!
Annie
Review from Kickstarter
We are in the middle of July, way past your "We are preparing to ship in the next 30 days" which was in May. I'm tired of waiting for the V2, a refund please, thanks!
Jake
Review from Kickstarter
I agree @unit_3397 this is getting ridiculous!!
Unit_3397
Review from Kickstarter
I do hope it arrives by the end of July... otherwise, Some actions might need to be taken.
Alexander
Review from Kickstarter
So???
Jake
Review from Kickstarter
......???
Mitchell Wong
Review from Kickstarter
Also still waiting for an update. Its the end of June now!
Alexander
Review from Kickstarter
No:(
Jake
Review from Kickstarter
Has anyone gotten a response within the last few weeks about June delivery??
Jake
Review from Kickstarter
@tim are we still on track for end of June delivery?
Sara
Review from Kickstarter
Would like an update please.or a response to my emails. Cheers
Annie
Review from Kickstarter
I got a reply from them today, finally! On 24/05/2017 "We are preparing to ship in the next 30 days"
Alexander
Review from Kickstarter
Give us an update!
Annie
Review from Kickstarter
@rokpak Update pls. It's may. Might want a refund after waiting this long
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