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Ruggy Scientifically Balanced Hanger

Editor's Rating
4.9?
Discovered on 2017-03-28

Say goodbye to bunched, wet towels and hello to Ruggy, the Scientifically Balanced Hanger. Featuring two materials, this hanger allows your towels to dry twice as fast. Ruggy uses natural wood as well as a marble to produce a pin point. Using balance, the marble pins the towel in place so it will never fall down. The weight of the towel aids in this process by pulling the marble to the pin point. In addition, Ruggy uses a strong adhesive on the compact frame to stick to a variety of surfaces. You can put it virtually anywhere that is convenient. Simply slide your towel between the wooden prongs to hang it. To release, gently pull the towel to either side. In addition to your wet towel, Ruggy can effortlessly hang other items. This includes up to ten scarves at once which you can remove one at a time.

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Overview
Overview & Specs
Material :
Wood, Marble, Adhesive
Capacity :
Up to 10 Scarves
Features :
Dry Twice as Fast, Hang Anywhere, Super Strong Adehsive
Discovered on:
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Kickstarter Comments (50)

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Katia Johansen
Review from Kickstarter
I order 6 in the special woods, but they are all plain. Sent an e-mail with picture, but no response. Might there be a polite answer to my request yet?
T Cottrill
Review from Kickstarter
I am still waiting for mine too in the UK.
Nothing delivered yet
Cheryl Waldon
Review from Kickstarter
I have not heard anything since September last year. Can you please provide an update on what is happening with the Ruggy?
Anand
Review from Kickstarter
Hi @Creator, last I mg you was in January 2018. How are you? Haven't got any response from you to my last few PMs to you. are you planning to send us our rewards? If you've not planning to fulfill my rewards, you can always refund me the amount I pledged. Waiting to hear from you! Thanks.
Karen Christine Borsholm
Review from Kickstarter
Please give us an update - I am still waiting for my Ruggys too!
Fireman EMT
Review from Kickstarter
@david Valles the link you posted has a huge note that those terms expired in 2014. If a creator fails to fulfill as promised you would need to contact kickstarter or attempt legal action. You may wish to read the updated information.
David Valles
Review from Kickstarter
I invoke my rights under Kickstarter's Terms of Use:
https://www.kickstarter.com/terms-of-use/oct2012
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
Hesham
Review from Kickstarter
Can I get a status on my shipping?
Chiman Choi
Review from Kickstarter
No ruggy, no reply... 😢
Fuad Davies
Review from Kickstarter
Just call your credit card company and have them request a refund for goods not delivered. That’s how I got my refund. I wouldn’t hold my breath waiting on a response from the creator of the project.
FMK
Review from Kickstarter
Does Ruggy LLC even exist?
Eduardo G.
Review from Kickstarter
did not received my pledge! how to get a refund?
Ujwal Puri
Review from Kickstarter
Backer#67 Requesting a refund...
Edgar C. Lucero
Review from Kickstarter
Hi,Im backer#484 and I would like to request for a refund. Thanks!
Roxane Neumann
Review from Kickstarter
Didn’t get my hangers or a reply from Ruggy...
Ujwal Puri
Review from Kickstarter
Any update on my pledge??? No one is bothered to reply...
Steph Gale
Review from Kickstarter
You need to pay the duty on international shipping, or state that it's a gift. Mine has arrived again after being returned because I refuse the pay the customs and handling charge, but I won't collect it until Ruggy have agreed to cover the cost.
Gianluca
Review from Kickstarter
I did no received my pledge. Could you tell me if there are some problems or good news? Thanks
Isabelle Wong
Review from Kickstarter
I did not receive my shipment despite providing all the information!!! :((((
Sagar Patel
Review from Kickstarter
Ridiculous that there are no responses and so many people complaining of getting duped. Ruggy team - Please reply as to the status of delivery. This is so frustating
Fireman EMT
Review from Kickstarter
it appears most of those that didnt receive are from international shipments. I see some had duty fee issues. I know here in the states i did receive mine. it was hard to decipher some of the woods. have you all tried private messages through the FAQ? This should send a direct email to the creator. I wish i could help more but i am just like you guys just someone who pledges.
Tor Tangsin
Review from Kickstarter
Fraud project didn't receive my product either no reply no respond.
Lee Currid
Review from Kickstarter
I have reported this product/company, but no word from @Kickstarter
Ágoston Péter
Review from Kickstarter
Wasted again... :(
Kinzey Alexander
Review from Kickstarter
I haven't received mine either. So disappointing. Second time this has happened on kickstarter. Sick of wasting money.
Sadie Knight
Review from Kickstarter
Also never received mine - was told it was dispatched but no tracking number... I paid extra for improved shipping too!
Gary Griswald
Review from Kickstarter
Never received my order, email or any contact at all, this is bordering on illegal.
Ujwal Puri
Review from Kickstarter
I need updates. Where is your bloody hanger?
Stephen
Review from Kickstarter
Still no package received. I had 1 email reply from Ayman in November but despite numerous attempts there have been no further replies. I was told my package had been returned as undeliverable, but I just don’t accept that as true as it’s a standard U.K. address that has received many parcels from across the world.
Lenka Dedkova
Review from Kickstarter
Same problem here. I am kind of glad that it is not just me, but overall it is dissapointing experience.
Kailash Moryani
Review from Kickstarter
Hi, I have not recived my reward yet, kindly look in it and if possible send me tracking number of the product. thanking you
Renee Thompson
Review from Kickstarter
I received a package with half my order.... emailed and received a reply confirming I had ordered a total of 6 pieces. Never heard anything since. My last email returned. Disappointed and would like the rest of my order! Will be suspect of backing projects into the future (obviously not fair on other ppl seeking support...)
David Valles
Review from Kickstarter
Their contact email info@snuggyruggy.com have been shut down, as their website...
Randi Kesterson
Review from Kickstarter
I'd recommend you all dispute the transaction with your credit card company while you can. I did receive my order but the quality of the wood is inferior and barely resembles the photos.
Anton Gunnarsson
Review from Kickstarter
"The email account that you tried to reach is disabled."
Ujwal Puri
Review from Kickstarter
Why aren’t you replying... Please refund my money if you can’t deliver what you promised
David Valles
Review from Kickstarter
*The owner of this campaign
David Valles
Review from Kickstarter
Just reported the campaign to Kickstarter... Please do it in order to make things change! You'll find the report button at the bottom of the project's page. Here is the mail I sent, you can copy/paste it if you want: The owner of the owner went dark since a few months.
Same excuse sent to every backers in the past months ; "Your package was returned to us. We sent you an email over a month ago to confirm your address, but you probably didn't receive it. Please confirm the address below so we can resend your package".
Indeed, no one ever received a confirmation of shipping or a tracking number. No answer when you confirm the address...
Last update on November for holiday sales, but their website is no longer online > https://www.snuggyruggy.com/
Please investigate on this campaign!
Thanks for your help.
Steph Gale
Review from Kickstarter
Mine arrived in the UK but there was a customs fee and charge to pay so I didn't collect (I didn't realise at the time this was the Ruggy consignment). Have got nowhere via email correspondence with the company, what a waste of money :(
Alessandro
Review from Kickstarter
Even their website https://www.snuggyruggy.com/ doesn't work ("order now" button).
Chapter closed... money lost!
Alessandro
Review from Kickstarter
Same here:
24/11/17
"Your package was returned to us. We sent you an email over a month ago to confirm your address, but you probably didn't receive it. Please confirm the address below so we can resend your package." I confirmed the adress, wrote emails... no answers... nothing!
Chiman Choi
Review from Kickstarter
I think they've done a runner.
Nathan
Review from Kickstarter
Seems a lot of people are getting the same issue with this pledge
Anand
Review from Kickstarter
Hi @Creator, what's the status of the shipments? Haven't received any updates or messages from you with regards to this. Kindly revert ASAP. Thanks.
Chiman Choi
Review from Kickstarter
Didn't get anything here in the UK either.
Thomas Elliott
Review from Kickstarter
Not had anything, no pledge, no emails - nothing. Anyone else in the UK had theirs?
Ujwal Puri
Review from Kickstarter
Backer #67. Still waiting for my pledge to be delivered???
theCRAR
Review from Kickstarter
Mine has now returned twice. Maybe we can solve this via email?!
-C
David Valles
Review from Kickstarter
Backer 356, never received my pledge... Contacted the campaign owner in November 24, replied the same day:
Your package was returned to us. We sent you an email over a month ago to confirm your address, but you probably didn't receive it. Please confirm the address below so we can resend your package. I confirmed the address the same day, and no replies since then...
No communication, no pledges: this campaign looks more and more like a scam :-/
Sachin Cody
Review from Kickstarter
Backer #275, nothing received, no response for direct messages and emails to info@snuggyruggy.com. Have waited enough, I no longer want to wait for the items, please issue me a full refund.