Badger Waterproof USB Solar Charger keeps your off the grid adventures totally powered up

If you've not received your package, check your email. We emailed tracking to every backer when they went out. Our records show that everyone who supplied a shipping address was sent a solar panel.

Never received mine also. Is there any chance to get it soon?

Hi, I never received my badger. How can I make it happen? Am really looking forward for this product

@ Ric - Well, we sent your package to you back in March. As for "screwing people over" you can just look below and see all the people who have received their packages and are happy with their product. Our main source of issues in 2016 was due to international shipping problems, AKA packages returning to us. As you had your package sent to Cambodia I'm guessing thats why it took four months for your package to actually reach you.

Received my pledge today after well over a year. By far the worst KS experience I've had so far! I feel sorry for all the people you've screwed over...

Just wanted to let you know, I've been using this for a few months now. It's working as well as the day I received it - and still looks new. I've been burned a few times on KickStarter now with poor products that have disappointed, I just wanted to thank you for making a high-quality product that resulted in us backers feeling more than satisfied. If you are looking for backers for new product ideas in the future, please let me know.

the same here. still waiting for my 16W Badger Only - Early Bird Special. I've sent messages via kickstarter and e-mail. no response from authors

just chiming in as a reminder that i'm still missing my add-on waterproof light 6k powerbank.. wondering whether this will realize or if will be getting a refund because i'm still waiting since this campaign ended. thanks :)

I am still waiting on my second panel and messaging the creator shows an error. Just waiting to hear whether it has shipped yet.

Hello fellow supporters, I just received my pledged today! The original shipping got some problem and went missing. I was angry and disappointed. But after I contacted with BD Team by email, they are very friendly and willing to help and send me another one. The panel is a quality build, LED light and meter is very useful.

Received my pledged last week! Thanks BD! Now to create opportunities to test the panels....

As a backer from Taiwan, I just got mine pledged yesterday, with (2)LED, (1)stand, (1) meter. Due to the cloudy weather, have not tried the panel under sunlight yet but the quality visually outstanding.
Also, thanks for the upgrading, considering for the 2nd panel already!

@Brown Dog Gadgets - I never asked you to falsify any documents! I asked you to pay for the charges considering the drop in value of the pledge or refund me the cost! Don't take a sarcastic tone if you can't even be bothered to read my emails and reply to me directly! To pay $190 and have to wait 10 months for it, 6 months more than we were originally told, then have the value of it decrease by $50 (ish) and then find out that I have to pay a further $50 to even receive it is a complete piss take! If I had got what I originally paid for then I'd have paid the customs charges without fuss. The fact of the matter is I'm paying more for much much less. Approximately $240 (inc postage) for one 16W panel. Yes I know the terms say that you don't have to give refunds .. but as far as I can tell you voided the terms of the deal when you forcefully changed it. Have a little more respect for the people who have given you their money! Especially considering a lot of us are being forced to accept a lot less than we originally paid for and now have to accept it!

I get my Charger! Let me try it when picnic :)

Dear Brown Dog Team, hello fellow Supporters, Let me share my experience with getting the pledge with you:
I have to admit I gave the BD Team quite a hard time two or three times with the delay in their shipment ... this was not a pleasant experience. Nevertheless, today I fetched my pledge from the customs' office - the Brown Dog Team declared it appropriately and with my "kickstarter receipt" there was not the slightest hassle to get it through the red tape. Excellent work regarding this part. I pledged for the 12W panel and it came with the promised power meter (very useful tool), a small stand for a smartphone and two LED lights. Three nice and yery handy addons - both thumbs up. Regarding the panel itself (and I compare now with a Poweradd 7W and an Anker 21W panel):
the Brown Dog Panel makes a very, very solid impression. In terms of quality and ruggedness it supasses both other panels easily.
With regards to the solar exploit I still have to run some tests, but I have no doubt, the panel will do its job very well. Baseline & message to the BD Team:
You didn't make each and everything right (like communication ...), but you surely produced an outstanding product that was TOTALLY WORTH THE WAITING. You did everything right in that regard - I'm proud to be a supporter of this project.

@ Stuart - You asked us to falsify customs documents in order for you to avoid laws in both your country and ours. Sorry if us not breaking laws in two countries annoys you.

@ Ash Al Lucky you you got a reply! haha! I sent 3 emails now over the past month and posted a few times on here and only had one fairly unhelpful reply. The quality of the solar panel is excellent and I'm very happy with it. However I too feel extremely let down by the very poor and cheap quality of the replacement power bank that doesn't even fit in the pouch. Seriously you could have at least found one that fit! On top of that I've received none of these "extras" they spoke about. So I've basically spent $70 +TAX on a very poor quality power bank that isn't even worth half of that. It's a huge shame that they let the quality drop so badly considering the panels really are one of a kind. Unfortunately though I think they're pretty much done with this project so anyone that took a loss on it will just have to accept it :(

Lol!!!!! WOW you replied.

@ Ash - If you don't want your Power Bank, please send it back to us. We'll donate it to a local charity.

Here is there $1.20 USB light. http://m.aliexpress.com/item/32545099701.html

So my friend received his with the crappy replacement powerbank that they got from AliExpress. 50,000MAH is $34 and the 20,000MAH is probably half that price. I feel ripped off!!! I don't even care if I receive it. Didn't sign up for a AliExpress reject powerbank. Here is the link to the powerbank... http://s.aliexpress.com/aE7Nf2iq
4 usb LED 18650 50000mah/20000mah Portable Backup Battery Charger Powerbank Carregador De Bateria Portatil Bateria Externa

just chiming in as a reminder that i'm still missing a light 6k powerbank.. wondering whether this will realize or if will be getting a refund. thanks :)

@ Typicalgold - Amperage is drawn from a power source. Meaning that the amperage output is 100% determined by the gadget you plug in. Also, many smart gadgets will draw different amounts of power depending on where they are in their charge cycle. For instance, if you're plugging in an iPhone 4 that is 0% battery it may try and pull 1.5A of power to "fast charge". However, if you're plugging in an iPhone 4 that is 95% of the way charged may only draw 1A of power. These rates will happen no matter if your solar panel has a 2A rating or a 100A rating. I hope that makes sense.

was that from the second run ??

So I got my package a couple days back. Looks pretty cool. I am missing a full 16W panel though. As for how this works. Not a cloud in the sky right now and I am getting maximum of 5 volts and 1.13 amps. This is the power of a 5W panel. Not sure how to get more juice out of this though. Shouldn't I be getting 8 volts and 2 amps with this? Does anyone know why I am not getting the full potential on this? Is it maybe the device I am charging? I have left a message to get my other panel as well as called their number on their website. No reply yet. Hopefully they do not run out of panels and leave me short handed.

I got my 16W Badger and other goodies today.
Very tidy. Thanks Joshua.

I spoke with the guys @ brown dog gadgets, and if you have any issues, i'd recommend simply calling them to straighten it out - these guys are trying their best to make everyone set and make things right. I had some shipping issues, but i'm confident it will all work out. Sometimes it's best to just talk to someone. They have a phone number on the brown dog gadgets website, and they answer it.

Today send another email about shipping date and clarification, no answer for the previous one more than 1 month!

Finally herd back and was told to either pay the charges or don't get it .. thanks. I have to agree with John Villafania on this.
In this project the original power bank is valued at $70. At MOST I'd value the new one at $30 and that's being extremely generous. Aside from that all of the other "extras" were all part of the pledge or pledge goals. So not only am I missing $40 worth of value but I've also had to pay import taxes on that $40 bringing it up to around $50! Cant help be feel extremely cheated and disappointed by this deal.

Been a week now and still haven't herd back, please respond.

How we doing with second run orders so far ?? Are we close to the min 100 orders?

VV On top of that I've been forced to accept a package I didn't originally pay for. If you cant settle this within 21 days my postal office will return the package and I'll be expecting a full refund.
Thanks

Right well it appears my order has finally arrived. Unfortunately I wasn't in so I wasn't able to pay the !!£34.54!! ($48.88) In custom charges! Seriously? I thought this would have been covered? I've patiently been waiting now nearly 10 months, I've never complained, I've always stuck by you and had faith that you'll deliver. Now I have to pay another £34.54 before I can have it?! I'd rather have that paid for than a coupon that I'm unlikely to use. At the moment I don't have the spare cash to pay for it so it looks like it'll be coming back to you and I'll just take the full refund.. Thanks

I send a email to Brown Dog and no answer, i move to a new appartement and i don't have any information about my package...and in tracking page the package is delivery....Can i have answer about my mail ?

It appears a certain Brown Dog is hiding in its doghouse, afraid to answer questions. They sent 1 package to the wrong address, and a second USPS tracking number doesn't have any info, so I don't know if there's a second package or just one. Messages and e-mails going unanswered. Real professional-like, huh? Have people received 1 or 2 packages for the 16W panel + 15,000 mAh Power Bank perk?

Greetings - i've submitted a couple requests to update my shipping address, and i've yet to hear anything back - can you please verify you've received my updated shipping address? Also, an ETA when I could expect the items would be great. Thanks for your time.

Received my 8w badger. Seems to work fine !
Waiting to see what the additional coupons/discounts/perks will be like.
The carabiner /meter/gooseneck lights are not all that special.
Have ordered a 16w badger for the "second run"
cheers

Any news on my reward. Still waiting. 2 of my other friends that I referred to this project are also waiting. Come on!!!

I was doing the math and it does not add up to my reward. The power bank that matches the one that was sent is only worth $15.00, the two goose neck lights where so posed to be just thrown in because the money goal was meet, and the carbiner was as expected. And the discounts that we are getting are not going to make up for the items that we should have gotten. I am trying to be respectful as I can, but i really feel cheated on what I got, and after this kickstarter I am never going to back any other project again. I will also not give you any more business or recommend you to anyone as well.

Hi, I've sent you three direct messages regarding some items that were missing from my order. Basically the charging battery. Please respond to it. I'm sending you the message sent on Jan 6, 2016. "Hi, I haven't heard from you regarding the power bank that I was suppose to get. Like I explained on my message on December 8, 2015 I got everything but the power bank. Please let me know how to proceed".

Nice to see that there are at least some satisfied supporters - nevertrheless, my pledge still has not arrived and the guys at Brown Dog do not seem to care.
Treating the people who gave you their money will ruin your reputation and ultimately your business.

Hi.....Is there another version of the instructions for the power bank and the 16W solar charger unit? Really hard to understand the broken English. Also, I'm a total beginner in solar and not sure how the two units integrate. Can I charge a Samsung Tablet with either the Badger solar unit 16W or the "Smart Power Bank"? Can I charge the "Smart Power Bank" with the Badger Solar 16W unit?? Thanks for ALL YOUR HELP!! I also have a Samsung Galaxy 6 phone.

received this tracking number from Stamps.com on 02/25/2016
USPS result
Sorry, we weren't able to get tracking information on this tracking number, please check and resubmit

I have received my 16W panel and the replacement for the 15,000 mah powerbank, and a bunch of extra goodies. Everything looks great, and I can't wait to try it all out now. Thanks!

There seems to be a pattern of miscommunication here. My power bank and 16W array were shipped to the wrong address - despite assurances in an e-mail exchange that the change of address I requested back in September was processed. Arranging to pick up the boxes at my old employer will cost me over an hour of work, and I will lose income for that time. Thanks a lot.

still waiting for clarification and answer from You guys about products and shipping date !

Notification of my shipment has been sent out to the wrong address. Not entirely sure why another questionnaire wasn't put out for updated shipping addresses. I do not have access to the original address I posted and I am out of the country unable to deal with this situation.

I hope you pay attention to messages we send you regarding changed shipping addresses. I sent a message with a change of address. If you send it to my original address in my pledge I will never receive it as that house has been foreclosed on and I have moved 12 hour drive away.

Hi, I would appreciate an update on my order. To date I have not received anything. I ordered the 16w panels and 15,000 charger.

What is going on?????