Say goodbye to expensive voice roaming fees when you have VoxEra, the Voice Roaming Device. Simply put your SIM card into the device and connect it to Internet. Now, when you travel, you just connect your smartphone to Wi-Fi or data at your destination and open the VoxEra app. This app allows you to call and text with high-quality connection and speed – with 0 mobile roaming charges. In addition, VoxEra uses a standard GSM network which means the recipients of your calls and texts don’t need the app. or Internet. With this, you get total flexibility and you can stay connected with peace of mind. Additionally, because it uses your own SIM, you keep the same contact details so everyone can reach you. Finally, the app gives you the ability to access voicemails so you never miss a thing. Stop paying extra to connect to the ones you love and start using VoxEra.
Via Kickstarter
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You are not getting any better!!
By the end of June (when we expected to receive our product) you made an apology update for the delay to the end of July, also mentioned in a comment that you will call us to give the delivery details.
Now after three weeks with almost July end you are disappointing us again by the below comment that till today you know nothing about the delivery date!!! " still waiting for the manufacturer"
What are you expecting from us??
For me I'm disappointed and really frustrated..
Our understanding that you are a starting up team must be faded when all your promises are gone with the wind, the prototypes were delivered later than the promised date, the normal deliveries been delayed for a month, after that (now) you don't know when it will be fulfilled?
We need an answer. When you will deliver our products?
Its 17th and no news about shipping date or status.
Can you give me an email address I can contact you on??
my problem has been handle my Amr him self.
I am fully understand that this is kicktarter, the arena for startup, not like other e-store like amazon or ebay. keep up your spirit team!
No serious action been taken from your end, except some promises that you called some of us and will continue to call the rest about the details of the delivery, even your update about the delay was too late by the end of June when we were expecting to receive our VoxEra any day, I don't know if someone of the packers received a call or not as I didn't receive that call till now.
I arranged my vacation upon the expected delivery date and when you changed it I understanded your situation and sent you a mail that I bought tow pieces at least deliver one of them before my vacation ends by July 18th but you didn't even bother to reply.
What I need to tell you about this project that it's a brilliant idea but with poor communication, poor planning, compiled with a little bit of disrespect of our needs.
Finally sorry for the harsh comment but I'm really disappointed specially when you hired someone to communicate with the customers I think Mrs. Sheen but without any improvement.
Regards,
Thanks
KF
I am quite confident once you will receive your working prototype and try it, you will feel fantastic and join the happy backers side...
All the Best to you and to the Voxera Team
Mohamed
Though prototype was promised in April it reached in May and even in June I am waiting for their support to link device with the SIP account. This should have been done even before the device arrived but even now when asked for SIP TLS settings the response was received after days that "it will be sent out today". That "today" never came. I am afraid if all starts working fine and any good day an issue arises how many weeks the support will take to respond? I don't think I'm an exception here, in that case "all is well" feedback is questionable.
Because I have filled the details form since 30th of May, 2017.
@ all I suggest to make a forum for future community experience sharing , ideas and getting troubleshooting support from the community as well as tips and tricks regarding potential restrictions... All the best,
Mohamed
just want to share my experience as beta tester,
1. the support fantastic, Arev always reply my answer (usually fast respond)
2. although miscommunication happened, delivery consider fast, about 1 week in transit,
3. the app ready for android and ios (team explain to me the ios version coming late because apple maintain high standar for its app)
4. the app connection running stabile on wifi and few disconnect on mobile, good job for the developer can update the status connection in realtime, just like whatsapp :)
5. I can connect and talk with small sound (my android and iphone already in max volume) between account
6. my device unit come with standart package (I think its 3D printed, hahaha) and can not connect to my sim yet, just email the support, can not wait for solution and here the conclusion, from the test conduct by Mohamed before (thanks a lot!) clearly says I think only matter of time for the app can handle different setting for different country and different internet provider (its more than 100 country!). the unit maybe come in 3D printed packaging but I think it works (at leat the led is on, still waiting email).
Proud to be very first Voxera fans. I think it is normal to have small team member for startup, just like the other kickstarter project, most of them can not deliver in time. So lets give them some room to deliver service as their promise. regards,
dion
I haven't received response to my tickets 34 and 28 yet so I am actually not able to use the device till not though being the prototype user. 20 days and device is still laying around. As I mentioned earlier device connection isn't stable, I am waiting for new device as promised :) Waiting...
Khalid.
Thx dears