KOSMOS Titanium Intuitive Pen

Anyone has any luck in finding a way to attach the clip without scratching the pen?

Thanks for the positive response. I have checked with my neighbors but they didn't collect the pen on behalf. Is there any update on the international investigation request result? I am looking forward to collect the pen asap. Many thanks.

@Donald, thanks for your message. We are glad to figure out what happened.
1) We will initiate an international investigation request
2) please ask you neighbours - I think chances are high to grab your pen there
3) We have used a postal service with tracking - I think you don't have to sign it.

Dear Team, This is Backer Number #1,535 and I have backed "KOSMOS Titan • 2-PACK". I haven't received the pen yet and I am not aware the project update until i realized the new project "KOSMOS ink - Magnetic Fountain Pen" was live and backed for the new pen. Then I checked my mailbox and look for the update of the Komos Titan pen, then I found an email regarding "Your KOSMOS Titan Tracking Number". After I checked the details on deutschepost.de, it is showed that the item was delivered. However, I was not in town at that moment and this Inward Registered Letter should not be delivered if no one provide the signature of the addressee upon delivery. Could you please kindly assist and I am looking forward for your positive response. Thanks. Regards,
Donald

Thanks for the quality pen. It definitely exceeded my expectations. I ordered both the leather sleeve and the metal clip, but ended up not using the clip. I was worried about scratching the pen, but also realized once I had it in my hand that the feel and lines of the pen would be interrupted by a clip. This pen feels solid and comfortable while writing, and once I'm done I slip it into the leather sleeve and into my pocket. It is by far the best pen I've ever owned. Thanks for creating such a great device. I'll use it with pride for years to come.

@Wu Si Han You haven't answered your survey yet, in which you state your shipping address and select color options. That's why we were unable to send it out. You must have received several reminder emails. I just sent out your survey email again and will contact you via pm as well.

Haven't receive yet

I am wrong, I am back in country and a bunch of boxes have just been delivered.

Still no pen.

Steve, what OHTO refill # did you use ?

What an elegant and aesthetically pleasing "haute" design the Kosmos is!
Writes good too, lol :-) Got the matt Ti -- The texture, round smooth barrel, authoritative snap upon opening / closing, the Golden-Ratio dividing line that is positioned such that it cannot be felt when writing, and the all so subtle branding at the end of the pen. In short, a minimalist marvel! And G5 Ti no less!! . . . Personally, don't clips. Especially on a pen like this. It breaks the silhouette, and more importantly, you hit it while writing, which interrupts the flow. The leather sleeve is my preference. It gives some friction to hold in a shirt / jacket pocket or slides easily into pants pocket / bag. BTW, the material, fit, and finish of the leather sleeve is top-notch. Getting extra ones for other pens! Last but not least, it accepts my current go-to refill, the OHTO needle point. Awesome! Kosmos -- Smooth Operator! Thank you Christoph, Martin, and Lola for a great product-project!

Truly disappointed at stillform. They had wanted me to fork out additional €5.70 shipping cost to ship the pen back to me. I refuse to fork out, although the shipping cost is affordable to me. If I were to pay this extra shipping cost, it would meant I acknowledge its my fault and that I had lied that I did not receive any tracking notice. Although my KS acocunt did not have the Super Backer status, but I backed enough projects to know how KS and Indiegogo works. I really did not receive anything from stillform, tracking number, nor my local postal office missed delivery notice. I only receive this 2nd shiping cost which stillform try to push back to one of their backers. Really disappointed, I had asked for refund via Paypal.

Please always contact us at info@stilform-design.de if you want a quick answer. @Nick Your package was sent back to us, because it was not picked up at the postal office after a failed delivery attempt. We replied your email from yesterday. @Christoph You have not answered your Backerkit survey yet, in which you state your shipping address and choose color options. So we cannot sent out your order. You must have received several reminder emails. I have just sent you the survey link again via email. @Matt I just sent you an email.

@Nick, I did not receive an email either

hello, despite that you hav mentioned you will send me an email shortly (6 days ago), but I receive nothing from your side. I do understand its Easter holidays. I have also emailed info@stilform-design.de. Hope that I can have a reply from you soonest.
Thanks.

I haven't received anything by now...

@Matt & Nick We will contact you via email shortly.
@David There was a deliver attempt of your package on March 2nd but USPS couldn't reach you. I suggest you contact them directly to inquire about the whereabouts of your package.

Thank you for the update and the recommendation, I have sent a email to info@stilform-design.de to solve the issue.

I haven’t received mine yet.

hello kosmos. i receive no tracking number, nor any news of shipment on the way to me.
could you please contact me?
i m very shocked to see that you actually commented that 99% of the packages delivered. I gues I am in the 1% loophole then. awaiting your PM. thanks.

Thanks for the reply! It really won't tighten properly though, just rotates infinitely along the thread... I held it firmly by the "middle bit" as you suggested.

Dear Backers,
by now 99% of all packages should be successfully delivered. There have been problems with the tracking in certain countries, but normally all packages arrive eventually.
Our goal is to resolve every issue as good and fast as possible and leave no unhappy customer behind. In case you are still waiting for your order or encounter any issue with your pen, please send an email to info@stilform-design.de. Messages or comments on Kickstarter are easily being overlooked. We usually answer inquries via email on weekdays within 24h.
@Joe, Chard, Dan, Jason, Bob, Lucio, Stefan, Janek Thanks a lot for your kind wordsd feedback an! It's a great motivation :)
@Aristyo Your package was delivered on March 7th.
@Wendy We sent out your package again.
@Jordan We've made an international investigation request regarding your package and are still waiting for a result.
@Nick Tracking says your package was successfully delivered. Let us know via email in case you haven't received it.
@Dan The inner tube can rotate freely in the back barrel by design. You need to hold the inner tube with two fingers, in order to screw it back together firmly. However, the refill should not get stuck. Contact us via email in case this is a continuous issue and we will replace the pen.
@Jeffrey & Yap Chuan Ming We replace every titanium pen with scratches from the production process. Please send us pictures at the email address above.
@Yap We informed all backers in multiple updates that we removed the clip from all orders due to unavoidable scratches during installation. I am sorry to hear that you missed those messages. We still have clips in case you'd like to get one anyways - but we do not recommend using it on your Titan.
@Bill We will try to improve on that, but we had issues that some refills will get stuck when it's too narrow.
@FrancisX We have sent out a replacement.
@Levon We will replace your pen in case it's really not working properly. Please contact us via email. And thanks for your note, we are aware of copy-cats, especially those from China. Great designs always get copied :-p
@Mario You can track it on the Mexican parcel service's website.
@Matt & Brian It should not become loose by itself once the thread is tightened properely. You need to hold the inner tube with two fingers when screwing the cap on, then you should be able to tighten it firmly.
@Stewart We've made an international investigation request and are waiting for the result.
Best regards,
Martin

@Brian, I'm kinda worried this will get worse over time as the thread gets worn out / looser.

@Matt Same problem here. The pen could not be screwed tight enough and always gets loosen during daily use.

I’m in the same boat Stewart

No Pen here. Tracking indicates it entered Canada on the 1st of this month...

Anyone else’s package been stuck in “customs” for over a month ?

Really loving the pen, nice work guys! My only gripe is I wish it would stop turning along the thread when not trying to replace the filling. It never really screws "tight" and that makes it become loose. Even when I just pull it open it rotates a little bit every time which is a bit annoying.

Hello, my pen has not arrived and there is no way to track it.

i followed the recommendation of the Schmidt 9000 EasyFlow was a great choice. Works like a champ and no rattling when writing like i did with stock refill

Dear all, I apologise for the ADA pen it’s nothing similar at all as I didn’t had to call them copy cats, it’s just opening and closing the same but the design is different. I didn’t knew what I was thinking while posing. Sorry.. I still want to take note that it one has more similarities with the Kosmos: https://www.amazon.com/dp/B01MUC2OLT… Cheers and have a good weekend

@joe T.... thanks for the refill Tips

I also have a broke pen. Pulled it open to use it and the entire thing came apart. I tried to put it back together but the bottom (non tip side) will not stay together.

Dear Kosmos, I receive my Titanium version and it looks astonishing! I used it now for over a week and yesterday did the back came loose. I pressed it back in but I am not sure if that's the right method. For now is it working but I am not sure for how long. I think I can glue it when it happens again to make sure the mechanism (some king of a bolt engraved with lines) could stuck in the back then, but maybe you have some advise how to fix this, Danke in voraus. The other thing is that you design is already catched by copy cats, check out ADA pen, same mechanism to open and close then pen (https://www.kickstarter.com/projects/849682762/ada-pen-iconic-pen…) Thanks in advance

For those looking at refills, as I said below, the Schmidt 9000 EasyFlow is amazing. If you want a rollerball, so far my fave is the Itoya Aquaroller .7mm. Make sure you get the gel version, there's a ballpoint version under the same name

For those in Australia, I received mine but there will be no tracking once it hits Australian soil, just have to wait, mine turned up after 8 days of being here!

Thanks Pens received in Australia. Love it but it needs a pocket click to stop it rolling off my desk! Next version could have dimpled affect for better grip. Regards
MtM

Deutsche Post tracking indicates that the packaged arrived in Canada on March 1st, however, the Canada Post website indicates that is not the case. Would you be able to look into it? Thank you!

Stilform, My pen has not arrived yet and there’s no way for me to track it because you cannot provide me with an Australian tracking number.
Please give me an update.

SHOUT-OUT: These guys of stilform do an amazing work. Just not only innovative, as you can see because of their red dot design award or the iF Design Award, no, also their customer service is very special: fast and with 100% satisfaction/fulfillment! Got a minor complaint and they fixed it like in a few days with best effort. That's what you imagine as a customer and that's what you get here. To make sure that it will be well received:I'm not paid in any way by the guys, the reason is to support them as best I can...
Be prepared for their next major release on kickstarter :-)

Can I get update on the tracking code?

I received my pen today. Very disappointed that the hole in the tip of the pen is machined too large and so you get that irritating rattle with the movement of the refill inside. There is no movement with my Mont Blanc pens and so it must be possible.
Apart from that it is beautifully weighted and feels solid.

Just received my stilform pen .....(Italy) - feels good and writes great. Beautiful and worth the wait.

Received in Melbourne Australia great look matt version is great to hold and balanced very well

i just receive the pen today. the mirror polished version titanium pen has scratches on it !!! and the Clip (Aluminium) - Matt Silver x1 & Clip (Aluminium) - Matt Black x2, i didn't receive !!!

What I meant was the Mirror polished version has scratches on it and the Matt version was ok.

I just receive my pen yesterday(Singapore). I got two pens, the titanium version looks great and so does the steel version. The only problem I have is there are some light scratch marks on my steel version pen when I receive it. Is there any way u can look into this? I can Send you pictures to show u the scratch marks. Thank you.

Thank you to the KOSMOS team for taking care of the missing spring and cartridge in my pen so quickly. Works great now!

Ken Foster: I'm with you, I don't love ballpoints, and I think the stilform refill in particular is a bit gritty with more friction than I'd like -- it's a low-end aspiring to mid-range refill at best. But even as a guy who doesn't love ballpoints, I love the Schmidt 9000 EasyFlow. It is a ballpoint that is as smooth and low-friction as a great rollerball -- people have been telling me this for years, and it took me trying one to believe it. I'd urge you to give it a try, it is awesome in the Kosmos and really does justice to how great the pen is. I also tried a Moleskine rollerball gel refill, which people had said great things about, but I don't like it very much. Right now, EasyFlow 9000 is the best refill I've found

@stillform cont. There also doesn't seem to be a stop to prevent this over rotation when putting the pen back together after replacing the refills. So it is very difficult to tell how many rotation it needs to properly put the pen back together but not to over rotate and get the refill stuck. Is this normal or do I have a defective unit?